Page 497 of 527

PrimaryAlternate (s)
pair a phone
phone pairing pairing
phonebook phone book
previous
record again
redial
return to main menu return or main menu
select phone select
send
set up phone settings or phone
set up
towing assistance
transfer call
Uconnect Tutorial
voice training
work
yesGeneral Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle: This
device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Opera-
tion is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This
device must accept any interference received, including
interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VOICE COMMAND — IF EQUIPPED
Voice Command System Operation
The Uconnect Voice Command system allows
you to control your AM, FM radio, disk player,
USB mass storage class device, iPod family of
devices, Bluetooth Streaming Audio Device, sat-
ellite radio, and a memo recorder.
10
MULTIMEDIA 495
Page 498 of 527

NOTE:Take care to speak into the Voice Interface System
as calmly and normally as possible. The ability of the Voice
Interface System to recognize user voice commands may be
negatively affected by rapid speaking or a raised voice
level.
WARNING!
Any voice commanded system should be used only in
safe driving conditions following all applicable laws.
Your attention should be focused on safely operating
the vehicle. Failure to do so may result in a collision
causing serious injury or death.
When you push the Voice Command
button, you will
hear a beep. The beep is your signal to give a command.
NOTE: If you do not say a command within a few seconds,
the system will present you with a list of options.
If you would like to interrupt the system while it lists
options, push the Voice Command
button, listen for
the beep, and say your command.
Pushing the Voice Commandbutton while the system
is speaking is known as “barging in.” The system will be
interrupted, and after the beep, you can add or change
commands. This will become helpful once you start to
learn the options.
NOTE: At any time, you can say the words “Cancel,”
“Help” or “Main Menu.”
These commands are universal and can be used from any
menu. All other commands can be used depending upon
the active application.
When using this system, you should speak clearly and at a
normal speaking volume.
The system will best recognize your speech if the windows
are closed, and the heater/air conditioning blower is set to
low.
At any point, if the system does not recognize one of your
commands, you will be prompted to repeat it.
To hear the first available Menu, push the Voice Command
button and say “Help” or “Main Menu.”
496 MULTIMEDIA
Page 499 of 527

Commands
The Voice Command system understands two types of
commands, Universal commands and Local commands.
Universal commands are available at all times. Local
commands are available if the supported radio mode is
active.
Changing The Volume
1.Start a dialogue by pushing the Voice Command
button.
2. Say a command (e.g., “Help”).
3. Use the ON/OFF VOLUME rotary knob to adjust thevolume to a comfortable level while the Voice Com-
mand system is speaking. Please note the volume set-
ting for Voice Command is different than the audio
system.
Main Menu
Start a dialogue by pushing the Voice Command
button. You may say “Main Menu” to switch to the main
menu.
In this mode, you can say the following commands:
•“Radio AM” (to switch to the radio AM mode)
• “Radio FM” (to switch to radio FM mode)
• “Sat” (to switch to Satellite radio mode)
• “Disc” (to switch to the disc mode)
• “USB” (to switch to USB mode)
• “Bluetooth Streaming” (to switch to Bluetooth Stream-
ing mode)
• “Memo” (to switch to the memo recorder)
• “System Setup” (to switch to system setup)
Radio AM
To switch to the AM band, say “AM” or “Radio AM.” In this
mode, you may say the following commands:
•“Frequency #” (to change the frequency)
• “Next Station” (to select the next station)
• “Previous Station” (to select the previous station)
• “Radio Menu” (to switch to the radio menu)
• “Main Menu” (to switch to the main menu)
10
MULTIMEDIA 497
Page 500 of 527

Radio FM
To switch to the FM band, say “FM” or “Radio FM.” In this
mode, you may say the following commands:
•“Frequency #” (to change the frequency)
• “Next Station” (to select the next station)
• “Previous Station” (to select the previous station)
• “Menu Radio” (to switch to the radio menu)
• “Main Menu” (to switch to the main menu)
Satellite Radio
To switch to satellite radio mode, say “Sat” or “Satellite
Radio.” In this mode, you may say the following commands:
•“Channel Number” (to change the channel by its spoken
number)
• “Next Channel” (to select the next channel)
• “Previous Channel” (to select the previous channel)
• “List Channel” (to hear a list of available channels)
• “Select Name” (to say the name of a channel) •
“Menu Radio” (to switch to the radio menu)
• “Main Menu” (to switch to the main menu)
Disc Mode
To switch to the disc mode, say “Disc.” In this mode, you
may say the following commands:
•“Track” (#) (to change the track)
• “Next Track” (to play the next track)
• “Previous Track” (to play the previous track)
• “Main Menu” (to switch to the main menu)
USB Mode
To switch to USB mode, say “USB.” In this mode, you may
say the following commands:
•“Next Track” (to play the next track)
• “Previous Track” (to play the previous track)
• “Play” (to play an Artist Name, Playlist Name, Album
Name, Track Name, etc.)
498 MULTIMEDIA
Page 501 of 527

Bluetooth Streaming (BT) Mode
To switch to Bluetooth Streaming (BT) mode, say “Bluetooth
Streaming.” In this mode, you may say the following com-
mands:
•“Play” (to play the current track)
• “Pause” (to pause the current track)
• “Next Track” (to play the next track)
• “Previous Track” (to play the previous track)
Memo Mode
To switch to the voice recorder mode, say “Memo.” In this
mode, you may say the following commands:
•“New Memo” (to record a new memo) — During the
recording, you may push the Voice Command
button to stop recording. You proceed by saying one
of the following commands:
– “Save” (to save the memo)
– “Continue” (to continue recording)
– “Delete” (to delete the recording) •
“Play Memos” (to play previously recorded memos) —
During the playback you may push the Voice Command
button to stop playing memos. You proceed by
saying one of the following commands:
– “Repeat” (to repeat a memo)
– “Next” (to play the next memo)
– “Previous” (to play the previous memo)
– “Delete” (to delete a memo)
– “Delete All” (to delete all memos)
Setup
To switch to system setup, you may say one of the
following:
• “Change to setup”
• “Switch to system setup”
• “Main menu setup”
• “Switch to setup”
10
MULTIMEDIA 499
Page 502 of 527
In this mode, you may say the following commands:
•“Language English”
• “Language French”
• “Language Spanish”
• “Tutorial”
• “Voice Training”
NOTE: Keep in mind that you have to push the Voice
Command
button first and wait for the beep before
speaking the “Barge In” commands. Voice Training
For users experiencing difficulty with the system recogniz-
ing their voice commands or numbers the Uconnect Voice
“Voice Training” feature may be used.
1. Push the Voice Command
button, say “System
Setup” and once you are in that menu then say “Voice
Training.” This will train your own voice to the
system and will improve recognition.
2. Repeat the words and phrases when prompted by Uconnect Voice. For best results, the “Voice Training”
session should be completed when the vehicle is parked,
engine running, all windows closed, and the blower fan
switched off. This procedure may be repeated with a
new user. The system will adapt to the last trained voice
only.
500 MULTIMEDIA
Page 503 of 527
CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ....................502
▫ Prepare For The Appointment ..............502
▫ Prepare A List ........................ .502
▫ Be Reasonable With Requests ..............502
IF YOU NEED ASSISTANCE ................502
▫ FCA US LLC Customer Center .............503
▫ FCA Canada Inc. Customer Center ...........503
▫ In Mexico Contact ..................... .503
▫ Puerto Rico And U.S. Virgin Islands ..........503▫
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ............504
▫ Service Contract ...................... .504
WARRANTY INFORMATION ...............505
MOPARPARTS .........................505
REPORTING SAFETY DEFECTS .............506
▫
In The 50 United States And Washington, D.C. . . .506
▫ In Canada ........................... .506
PUBLICATION ORDER FORMS .............506
11
Page 504 of 527

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
502 CUSTOMER ASSISTANCE