2017 CHEVROLET EXPRESS CARGO VAN Owners Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
152 Infotainment System
can be used while the key is in theON/RUN or ACC/ACCESSORYposition. The range of the Bluetoothsystem can be up to 9.1 m (30 ft).Not all phones support all functions,and not all phones work with thein-vehicle Bluetooth system. Seewww.gm.com/bluetooth for moreinformation on compatible phones inU.S. and Canada only.
Voice Recognition
The Bluetooth system uses voicerecognition to interpret voicecommands to dial phone numbersand name tags.
For additional information, say“Help”while you are in a voicerecognition menu.
Noise :Keep interior noise levels toaminimum.Thesystemmaynotrecognize voice commands if thereis too much background noise.
When to Speak :Ashorttonesounds after the system respondsindicating when it is waiting for avoice command. Wait until the toneand then speak.
How to Speak :Speak clearly in acalm and natural voice.
Audio System
When using the in-vehicle Bluetoothsystem, sound comes through thevehicle's front audio systemspeakers and overrides the audiosystem. Use the audio systemvolume knob, during a call, tochange the volume level. Theadjusted volume level remains inmemory for later calls. To preventmissed calls, a minimum volumelevel is used if the volume is turneddown too low.
Bluetooth Controls
Use the buttons on the steeringwheel to operate the in-vehicleBluetooth system. SeeSteeringWheel Controls088.
b/g:Press to answer incomingcalls, confirm system information,and start speech recognition.
c/x:Press to end a call, rejectacall,orcancelanoperation.
Pairing
ABluetooth-enabledcellphonemust be paired to the Bluetoothsystem and then connected to thevehicle before it can be used. Seethe cell phone manufacturer's userguide for Bluetooth functions beforepairing the cell phone. If a Bluetoothphone is not connected, calls will bemade using OnStar Hands-FreeCalling, if equipped. See OnStar,if equipped.
Pairing Information
.ABluetoothphonewithMP3capability cannot be paired tothe vehicle as a phone and anMP3 player at the same time.
.Up to five cell phones can bepaired to the Bluetooth system.
.The pairing process is disabledwhen the vehicle is moving.
.Pairing only needs to becompleted once, unless thepairing information on the cellphone changes or the cell phoneis deleted from the system.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 153
.Only one paired cell phone canbe connected to the Bluetoothsystem at a time.
.If multiple paired cell phones arewithin range of the system, thesystem connects to the firstavailable paired cell phone in theorder that they were first pairedto the system. To connect to adifferent paired phone, see“Connecting to a DifferentPhone”later in this section.
Pairing a Phone
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”This commandcan be skipped.
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see the cell phonemanufacturer's user guide.
5. Locate the device named“Yo u rVehicle”in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3. Afterthe PIN is successfully entered,the system prompts you toprovide a name for the pairedcell phone. This name will beused to indicate which phonesare paired and connected tothe vehicle. The systemresponds with“has been successfully paired”after the pairing process iscomplete.
6. Repeat Steps 1–5topairadditional phones.
Listing All Paired and ConnectedPhones
The system can list all cell phonespaired to it. If a paired cell phone isalso connected to the vehicle, thesystem responds with“is connected”after that phone name.
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”
3. Say“List.”
Deleting a Paired Phone
If the phone name you want todelete is unknown, see“Listing AllPaired and Connected Phones.”
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”
3. Say“Delete.”The system askswhich phone to delete.
4. Say the name of the phone youwant to delete.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t c e l l p h o n e ,the Bluetooth system looks for thenext available cell phone in theorder in which all the available cellphones were paired. Depending onwhich cell phone you want toconnect to, you may have to usethis command several times.
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
154 Infotainment System
3. Say“Change phone.”
.If another cell phone isfound, the response will be“ is nowconnected.”
.If another cell phone is notfound, the original phoneremains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30phone numbers as name tags in theHands-Free Directory that is sharedbetween the Bluetooth and OnStarsystems, if equipped.
The following commands are usedto delete and store phone numbers.
Store :This command will store aphone number, or a group ofnumbers as a name tag.
Digit Store :This command allowsaphonenumbertobestoredasaname tag by entering the digits oneat a time.
Delete :This command is used todelete individual name tags.
Delete All Name Tags :Thiscommand deletes all stored nametags in the Hands-Free CallingDirectory and the OnStarTurn-by-Turn Destinations Directory,if equipped.
Using the“Store”Command
1. Press and holdb/gfor
two seconds.
2. Say“Store.”
3. Say the phone number orgroup of numbers you want tostore all at once with nopauses, then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Digit Store”Command
If an unwanted number isrecognized by the system, say“Clear”at any time to clear the lastnumber.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Press and holdb/gfor
two seconds.
2. Say“Digit Store.”
3. Say each digit, one at a time,that you want to store. Aftereach digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Store,”and then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Delete”Command
1. Press and holdb/gfor
two seconds.
2. Say“Delete.”
3. Say the name tag you want todelete.
Using the“Delete All Name Tags”Command
This command deletes all storedname tags in the Hands-FreeCalling Directory and the OnStarTurn-by-Turn Destinations Directory,if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 155
To d e l e t e a l l n a m e t a g s :
1. Press and holdb/gfor
two seconds.
2. Say“Delete all name tags.”
Listing Stored Numbers
The list command will list all storednumbers and name tags.
Using the“List”Command
1. Press and holdb/gfor
two seconds.
2. Say“Directory.”
3. Say“Hands-Free Calling.”
4. Say“List.”
Making a Call
Calls can be made using thefollowing commands.
Dial or Call :The dial or callcommand can be usedinterchangeably to dial a phonenumber or a stored name tag.
Digit Dial :This command allows aphone number to be dialed byentering the digits one at a time.
Re-dial :This command is used todial the last number used on the cellphone.
Using the“Dial”or“Call”Command
1. Press and holdb/gfor
two seconds.
2. Say“Dial”or“Call.”
3. Say the entire number withoutpausing, or say the name tag.
Once connected, the person calledwill be heard through the audiospeakers.
Calling Emergency
1. Press and holdb/gfor
two seconds. The systemresponds“Ready,”followed byatone.
2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say“Dial”or“Call.”
Once connected, the person calledwill be heard through the audiospeakers.
Using the“Digit Dial”Command
The digit dial command allows aphone number to be dialed byentering the digits one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone.
If an unwanted number isrecognized by the system, say“Clear”at any time to clear the lastnumber.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Press and holdb/gfor
two seconds.
2. Say“Digit Dial.”
3. Say each digit, one at a time,that you want to dial. Aftereach digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Dial.”
Once connected, the person calledwill be heard through the audiospeakers.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
156 Infotainment System
Using the“Re-dial”Command
1. Press and holdb/gfor
two seconds.
2. After the tone, say“Re-dial.”
Once connected, the person calledwill be heard through the audiospeakers.
Receiving a Call
When an incoming call is received,the audio system mutes and a ringtone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported onthe cell phone and enabled by thewireless service carrier.
.Pressb/gto answer an
incoming call when another callis active. The original call isplaced on hold.
.Pressb/gagain to return to
the original call.
.To i g n o r e t h e i n c o m i n g c a l l , n oaction is required.
.Pressc/xto disconnect the
current call and switch to the callon hold.
Three-Way Calling
Three-way calling must besupported on the cell phone andenabled by the wireless servicecarrier.
1. While on a call, pressb/g.
2. Say“Three-way call.”
3. Use the dial or call commandto dial the number of the thirdparty to be called.
4. Once the call is connected,
pressb/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from insidethe vehicle can be muted so that theperson on the other end of the callcannot hear them.
.To m u t e a c a l l , p r e s sb/g,and
then say“Mute call.”
.To c a n c e l m u t e , p r e s sb/g,
and then say“Un-mute call.”
Transferring a Call
Audio can be transferred betweenthe Bluetooth system and the cellphone.
The cell phone must be paired andconnected with the Bluetoothsystem before a call can betransferred. The connection processcan take up to two minutes after theignition is turned to ON/RUN.
Transferring Audio from theBluetooth System to a Cell Phone
During a call with the audio in thevehicle:
1. Pressb/g.
2. Say“Transfer Call.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 157
Transferring Audio to theBluetooth System from a CellPhone
During a call with the audio on the
cell phone, pressb/g.Theaudio
transfers to the vehicle. If the audiodoes not transfer to the vehicle, usethe audio transfer feature on the cellphone. See your cell phonemanufacturer's user guide for moreinformation.
Voice Pass-Thru
Voice pass-thru allows access to thevoice recognition commands on thecell phone. See your cell phonemanufacturer's user guide to see ifthe cell phone supports this feature.
To a c c e s s c o n t a c t s s t o r e d i n t h e c e l lphone:
1. Press and holdb/gfor
two seconds.
2. Say“Bluetooth.”This commandcan be skipped.
3. Say“Vo i c e .”The systemresponds“OK, accessing.”
The cell phone's normal promptmessages will go through their cycleaccording to the phone's operatinginstructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can sendnumbers and the numbers stored asname tags during a call. You canuse this feature when calling amenu-driven phone system.Account numbers can also bestored for use.
Sending a Number or Name TagDuring a Call
1. Pressb/g.Thesystem
responds“Ready,”followed byatone.
2. Say“Dial.”
3. Say the number or name tagto send.
Clearing the System
Unless information is deleted out ofthe in-vehicle Bluetooth system, itwill be retained indefinitely. Thisincludes all saved name tags in the
phone book and phone pairinginformation. For information on howto delete this information, see theprevious section“Deleting a PairedPhone”and the previous sectionson deleting name tags.
Other Information
The Bluetooth®word mark andlogos are owned by the Bluetooth®
SIG, Inc. and any use of such marksby General Motors is under license.Other trademarks and trade namesare those of their respective owners.
SeeRadio FrequencyStatement0322.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
158 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 158Rear Heating System . . . . . . . . . 160Rear Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 161
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 163
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . 163
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled withthis system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9:Turn the knob clockwise orcounterclockwise to increase ordecrease the fan speed.
9:Turns the system off.
Te m p e r a t u r e C o n t r o l :Turn theknob clockwise or counterclockwiseto increase or decrease thetemperature inside the vehicle.
Air Delivery Mode Control :Turnthe knob clockwise orcounterclockwise to change thecurrent airflow mode.
H:Air is directed to the instrumentpanel outlets.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Climate Controls 159
):Air is divided between theinstrument panel and floor outlets,with some air directed toward thewindshield.
6:Air is directed to the flooroutlets with some air directed to thewindshield and side windows.
-:This mode clears the windowsof fog or moisture. Outside air isdirected to the floor and defrosteroutlets. Adjust the temperature knobfor warmer or cooler air. The airconditioning compressor might turnon in this setting to dehumidifythe air.
1:This mode clears thewindshield of fog or frost morequickly. Air is directed to thewindshield, with some to the flooroutlets and front side windows. Theair conditioning compressor mightturn on in this setting to dehumidifythe air.
Do not drive the vehicle until all thewindows are clear.
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
On hot days, open the windows tolet hot inside air escape; then closethem. This helps to reduce the timeneeded for the vehicle to cool downand the system operates moreefficiently.
#:Cools and dehumidifies the airinside of the vehicle.
V:Cools the air inside the vehiclefaster, by recirculating the inside air.
Rear Window Defogger
If equipped with a rear windowdefogger, a warming grid is used toremove fog or frost from the rearwindow.
1:Press to turn the rear windowdefogger on or off. An indicator lighton the button comes on to show thatthe rear window defogger is on.