2016 TOYOTA HIGHLANDER HYBRID Owners Manual

4577-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck

4587-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.

4597-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(P. 228)

4607-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4617-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
 Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light*2
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*2
Indicates that the engine oil pressure is too low.
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
 Have the vehicle inspected by your Toyota dealer
immediately.

4627-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
Pre-collision system warning light*3, 4
Indicates a malfunction in the PCS (Pre-Collision System)
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will flash quickly when the system is operating.
(P. 300)
• The light will turn on when the pre-collision system is disabled. ( P. 301)
• The light will turn on when the VSC (Vehicle Stability
Control) system is disabled. ( P. 297)
• The light will flash when the system cannot temporarily be used. ( P. 481)
 Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC or the TRAC
system is
operating.
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions

4637-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Open door warning light (warning buzzer)*2, 5
Indicates that one or more of the doors, the back door or
the glass hatch is not fully closed.
 Check that all the doors, the back door and the glass
hatch are closed.
Low fuel level warning light Indicates that remaining fuel is approximately 2.6 gal. (9.7
L, 2.1 Imp. gal.) or less
 Refuel the vehicle.
Seat belt reminder light (warning buzzer)*6
Warns the driver and/or front passenger to fasten their
seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (war ning buzzer) turn off.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 470
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 465)
• Flat tire ( P. 490)
 Adjust the tire inflation pressure (including the
full-size spare tire) to the specified level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
(  P. 466)
 Have the system checked by your Toyota dealer.
Vehicle proximity notification system warning light
This warning light flashes then stays on to indicate that
there is a malfunction in the vehicle proximity notification
system.
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions

4647-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
*1: Parking brake engaged warning buzzer: P. 476
*2: Vehicles with monochrome display
*3: Vehicles with color display
*4: If equipped
*5: Open door warning buzzer:P. 472
*6: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the power switch is turned to ON mode, the
buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph (20
km/h), the buzzer sounds once. If the seat belt is still unfastened after 25
seconds, the buzzer will sound intermittently for 10 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 20
more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. The buzzer sounds once if the\
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 25 seconds, the buzzer will sound intermittently for 10 seconds.
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 20 more seconds.