
5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 382
Cleaning and protecting the vehicle interior ................. 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance ........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood.................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure........ 425
Wheels .............................. 428
Air conditioning filter .......... 430
Electronic key battery ........ 432
Checking and replacing fuses ............................... 434
Light bulbs ......................... 438 7-1. Essential information
Emergency flashers ........... 454
If your vehicle has to be stopped in an
emergency....................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 456
If you think something is wrong ........................... 460
If a warning light turns on or a warning buzzer
sounds ............................. 461
If a warning message is displayed ......................... 470
If you have a flat tire .......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............... 516
If the electronic key does not operate properly ........ 517
If the 12-volt battery is discharged ....................... 520
If your vehicle overheats.... 525
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises

3585-4. Using the other interior features
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To avoid damaging the power outlets
Close the power outlet lids when the power outlets are not in use.
Foreign objects or liquids that enter the power outlets may cause a short cir-
cuit.
■ To prevent blown fuses
12 V
Do not use an accessory that uses more than 12 V 10 A.
120 VAC
Do not use a 120 VAC appliance that requires more than 100 W.
If a 120 VAC appliance that consumes more than 100 W is used, the protec-
tion circuit will cut the power supply.
■ To prevent 12-volt battery discharge
Do not use the power outlet longer than necessary when the hybrid system
is off.
■ Appliances that may not operate properly (120 VAC)
The following 120 VAC appliances may not operate properly even if their
power consumption is under 100 W:
●Appliances with high initial peak wattage
● Measuring devices that process precise data
● Other appliances that require an extremely stable power supply

381
6Maintenance and care
HIGHLANDER_HV_U (OM48F12U)6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 382
Cleaning and protecting the vehicle interior ........... 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood ................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure ....... 425
Wheels .............................. 428
Air conditioning filter.......... 430
Electronic key battery........ 432
Checking and replacing fuses ............................... 434
Light bulbs......................... 438

397
HIGHLANDER_HV_U (OM48F12U)
6
Maintenance and care
6-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
(P. 410)•Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
(P. 408)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit cool-
ant level
(P. 406)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For the U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( P. 403)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( P. 434)• Fuse with same amperage rating as original
Light bulbs
(P. 438)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser ( P. 407)
Tire inflation
pressure
( P. 425)• Tire pressure gauge
• Compressed air source
Washer fluid
(P. 409)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)

4346-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
Turn the power switch off.
Open the fuse box cover.
Engine compartment (type A fuse box)
Push the tab in and lift the lid off.
Engine compartment (type B fuse box)
Push the tab in and lift the lid off.
Engine compartment (type C fuse box)
Push the tab in and lift the lid off.
Checking and replacing fuses
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as nec-
essary.
1
2

4356-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
6
Maintenance and care
Under the driver’s side instrument panel
Remove the lid.
Luggage compartment
Remove the 12-volt battery cover
( P. 410) and then remove the
terminal cover.
Remove the fuse with the pull-
out tool.
Only type A fuses can be removed
using the pullout tool.
3

4376-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
6
Maintenance and care
■After a fuse is replaced
●If the lights do not turn on even after the fuse has been replaced, a bulb may
need replacement. ( P. 438)
● If the replaced fuse blows again, have the vehicle inspected by your Toyota
dealer.
■ If there is an overload in a circuit
The fuses are designed to blow, protecting the wiring harness from damage.
■ When replacing light bulbs
Toyota recommends that you use genuine Toyota products designed for this
vehicle. Because certain bulbs are connected to circuits designed to prevent
overload, non-genuine parts or parts not designed for this vehicle may be
unusable.
WARNING
■To prevent system breakdowns and vehicle fire
Observe the following precautions.
Failure to do so may cause damage to the vehicle, and possibly a fire or
injury.
●Never use a fuse of a higher amperage rating than that indicated, or use\
any other object in place of a fuse.
● Always use a genuine Toyota fuse or equivalent.
Never replace a fuse with a wire, even as a temporary fix.
● Do not modify the fuses or fuse boxes.
■ Fuse box near the power control unit
Never check or replace the fuses as there are high voltage parts and wiring
near the fuse box.
Doing so may cause electric shock, resulting in death or serious injury.
NOTICE
■Before replacing fuses
Have the cause of electrical overload determined and repaired by your
Toyota dealer as soon as possible.

598Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Front personal lights ............... 342Wattage ................................ 543
Front seats ............................... 156 Adjustment ............................ 156
Cleaning................................ 386
Correct driving posture ........... 30
Head restraints ..................... 169
Seat heaters ......................... 339
Seat position memory ........... 165
Seat ventilators ..................... 339
Front side marker lights.......... 244
Light switch ........................... 244
Replacing light bulbs............. 438
Wattage ................................ 543
Front turn signal lights ........... 242 Replacing light bulbs............. 438
Turn signal lever ................... 242
Wattage ................................ 543
Fuel ........................................... 261 Capacity ................................ 535
Fuel gauge ............................ 103
Information ............................ 544
Refueling............................... 261
Type ...................................... 535
Warning light ......................... 463
Fuel consumption Average fuel
economy ..................... 107, 113
Current fuel consumption ............... 107, 113
Fuel filler door.......................... 261 If the fuel filler door cannot be opened............... 264
Refueling............................... 261
Fuses ........................................ 434
Garage door opener ................ 363
Gauges ..................................... 103
Glass hatch .............................. 144
Glove box ................................. 345
Grocery bag hooks .................. 351 Hands-free system
(for cellular phone)
*
Head restraints ........................ 169
Headlights ................................ 244 Automatic High Beam
system .......... ...................... 248
Light switch ........................... 244
Replacing light bulbs ............ 438
Wattage ................................ 543
Heaters Front automatic air
conditioning system............ 328
Heated steering wheel .......... 339
Outside rear view mirrors ..... 330
Rear automatic air conditioning system............ 335
Seat heaters ......................... 339
High voltage components ........ 85
Hill-start assist control ........... 295
Hood ......................................... 399 Open ..................................... 399
Hooks Cargo hooks ......................... 351
Coat hooks ........................... 361
Grocery bag hooks ............... 351
Retaining hooks (floor mat) .... 28
Horn .......................................... 173
Hybrid battery
(traction battery) ..................... 85
Hybrid battery
(traction battery) air vent........ 86
G
H