
SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-5
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SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000012430527
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
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GW-6
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • removing the components in the area that you suspect the noise is coming from.Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be
broken or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise. Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
• feeling for a vibration with your hand by touching the component(s) that you suspec t is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to GW-6, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-50397) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• Always check with the Parts Department for the latest parts information.
• The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the
kit; and can each be ordered separately as needed.
• The following materials not found in the kit can also be used to repair squeaks and rattles.
- SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will only last a few months.
- SILICONE SPRAY: Use when grease cannot be applied.
- DUCT TAPE: Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000012430528
Refer to Table of Contents for specific component removal and installation information.
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SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-7
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INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and the instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar finisher
4. Instrument panel to windshield
5. Instrument panel pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shift selector assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, se curing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the cons ole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
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GW-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component installed to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator installation pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or
load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
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FRONT DOOR GLASS AND REGULATORGW-21
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FRONT DOOR GLASS AND REGULATOR
Exploded ViewINFOID:0000000012430538
Removal and InstallationINFOID:0000000012430539
WARNING:
• Before servicing, turn the ignition switch off, disconnect both battery terminals and wait at least
three minutes.
• Do not use air tools or electric tools for servicing.
FRONT DOOR GLASS
Removal
1. Disconnect the battery positive and negative terminals then wait at least three minutes. Refer to PG-70,
"Removal and Installation (Battery)".
2. Remove front door finisher. Refer to INT-15, "
Removal and Installation".
3. Remove the vapor barrier. Refer to GW-21, "
Exploded View".
CAUTION:
Use care not to damage or tear vapor barrier during removal.
4. Disconnect the harness connector from the door mirror.
5. Temporarily reconnect both battery terminals and the main power window and door lock/unlock switch (LH
door) or power window and door lock/unlock switch (RH door) to raise/lower the front door glass until the
bolts can be seen through the access holes (with power window).
6. Temporarily reinstall the front door glass handle and raise/lower the front door glass until the bolts can be seen through the access holes (without power window).
1. Front door panel 2. Vapor barrier3. Front door glass front run
4. Front door glass rear run 5. Front door glass6. Front door glass rubber run
7. Front door regulator 8. Front power window motor9. Front door glass handle grommet
10. Front door glass handle A. With power windowB. Without power window
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GW-22
< REMOVAL AND INSTALLATION >
FRONT DOOR GLASS AND REGULATOR
7. Remove front door glass bolts (A).
8. While holding the front door glass, raise it at the rear end andpull it out of the front door glass rear run toward the outside of
the door to remove.
9. Remove the front door glass front run bolts and remove (if necessary).
10. Remove the front door glass rear run bolts and remove (if necessary).
Installation
Installation is in the reverse order of removal.
CAUTION:
Tighten bolts to specification. Refer to GW-21, "
Exploded View".
Fitting Inspection
• Make sure that the glass fits securely into the front door glass run groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator bolts, door sash bolts and glass bolts to correct the glass position if the
clearance between the glass and sash is not parallel.
FRONT DOOR GLASS REGULATOR
Removal
1. Disconnect the battery positive and negative terminal s then wait at least three minutes. Refer to PG-70,
"Removal and Installation (Battery)".
2. Remove front door finisher. Refer to INT-15, "
Removal and Installation".
3. Remove the vapor barrier. Refer to GW-21, "
Exploded View".
CAUTION:
Use care not to damage or tear vapor barrier during removal.
4. Disconnect the harness connector from the door mirror.
5. Temporarily reconnect both battery terminals and the main power window and door lock/unlock switch (LH door) or power window and door lock/unlock switch (RH door) to raise/lower the front door glass until the
bolts can be seen through the access holes (with power window).
6. Temporarily reinstall the front door glass handle and raise/lower the front door glass until the bolts can be seen through the access holes (without power window).
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![NISSAN NOTE 2016 Service Repair Manual PRECAUTIONSHAC-7
< PRECAUTION > [MANUAL AIR CONDITIONING]
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Be certain that the gauge face indicates HFC-134a or R-134a. Be
sure the gauge set has 1/2 ″-16 ACME threa NISSAN NOTE 2016 Service Repair Manual PRECAUTIONSHAC-7
< PRECAUTION > [MANUAL AIR CONDITIONING]
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Be certain that the gauge face indicates HFC-134a or R-134a. Be
sure the gauge set has 1/2 ″-16 ACME threa](/manual-img/5/57363/w960_57363-1974.png)
PRECAUTIONSHAC-7
< PRECAUTION > [MANUAL AIR CONDITIONING]
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Be certain that the gauge face indicates HFC-134a or R-134a. Be
sure the gauge set has 1/2 ″-16 ACME threaded connections for ser-
vice hoses. Confirm the set has been used only with refrigerant
HFC-134a (R-134a) and specified oils.
SERVICE HOSES
Be certain that the service hoses display the markings described
(colored hose with black stripe) . All hoses must be equipped with
positive shut-off devices (either manual or automatic) near the end of
the hoses opposite to the manifold gauge.
SERVICE COUPLERS
Do not attempt to connect HFC-134a (R-134a) service couplers to
the CFC-12 (R-12) A/C system. The HFC-134a (R-134a) couplers
do not properly connect to the CFC-12 (R-12) system. However, if an
improper connection is attempted, discharging and contamination
may occur.
REFRIGERANT WEIGHT SCALE
Verify that no refrigerant other than HFC-134a (R-134a) and speci-
fied oils have been used with the scale. The hose fitting must be 1/
2 ″-16 ACME if the scale controls refrigerant flow electronically.
CHARGING CYLINDER
Using a charging cylinder is not re commended. Refrigerant may be vented into air from cylinder’s top valve
when filling the cylinder with refrigerant. Also, the accura cy of the cylinder is generally less than that of an
electronic scale or of quality recycle/recharge equipment.
SHA533D
RHA272D
Shut-off valve rotati on A/C service valve
Clockwise Open
Counterclockwise Close
RHA273D
RHA274D
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![NISSAN NOTE 2016 Service Repair Manual HAC-10
< SYSTEM DESCRIPTION >[MANUAL AIR CONDITIONING]
COMPONENT PARTS
A. LH side of instrument panel B. Behind center of instrument panel C. Center of instrument panel
No. Component Description
1. BC NISSAN NOTE 2016 Service Repair Manual HAC-10
< SYSTEM DESCRIPTION >[MANUAL AIR CONDITIONING]
COMPONENT PARTS
A. LH side of instrument panel B. Behind center of instrument panel C. Center of instrument panel
No. Component Description
1. BC](/manual-img/5/57363/w960_57363-1977.png)
HAC-10
< SYSTEM DESCRIPTION >[MANUAL AIR CONDITIONING]
COMPONENT PARTS
A. LH side of instrument panel B. Behind center of instrument panel C. Center of instrument panel
No. Component Description
1. BCM The BCM receives the fan ON and A/C ON signals from the front air control and sends a com-
pressor ON request to the ECM.
2. Fuse Block (J/B) Located in the passenger compartment, behind the left lower IP, the Fuse Block (J/B) con-
tains the front blower motor relay and several fuses required for the air conditioner control
system.
3. Blower relay The blower relay controls the flow of current to fuse 20, 21 and 22 in the Fuse Block (J/B).
The relay is connected directly to ground, and is energized when the ignition switch is in the
ON or START position.
4. Front blower motor The front blower motor varies the speed at which the air flows through the ventilation system.
5. Front blower motor resistor Ground for the blower is supplied through blower resistor and the blower speed switch. As
the switch is moved from position 1 through 4, more current is allowed to flow through the
motor, for a higher speed. This is because less resistors are in the path as the switch is
moved to a higher position. When the switch is on the highest position, all resistors are by-
passed.
6. Thermo control amp. Thermo control amp. is composed of thermistor and amplifier. When the A/C switch signal is
received from the front air control, the thermo control amp. transmits the A/C ON signal to the
BCM according to evaporator fin temperature. When the thermistor detecting temperature of
the air that passes through evaporator is extremely low, the thermo control amp. sends the
A/C OFF signal to BCM, and stops the compressor.
7. Front air control The front air control controls the operation of the A/C and heating system.
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