2016 MERCEDES-BENZ GLS SUV Owners Manual

Problem
Possible causes/consequences and
M
MSolutions There is interference from a powerful source of radio waves.
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 353).
or X Jump-start the vehicle (Y page 354).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 84) and replace it if necessary
(Y page 84).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 86
KeyOpening and closing

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key or
with KEYLESS-GO, the double lock function is
activated as standard. It is then not possible to
open the doors from inside the vehicle. You can deactivate the double lock function by deacti-
vating the interior motion sensor (Y page 80).
The doors can then be opened from the inside
after the vehicle has been locked from the out-
side. You can only open the rear doors from
inside the vehicle if they are not secured by the child-proof locks (Y
page 67). The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 78). Unlocking and opening the doors
from the inside
For all countries except the United Kingdom: you can open a door from inside the vehicle even
if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 78).
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 80). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 78). For all countries except Mexico:
X Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
Mexico only: Doors
87Opening and closing Z

X
Front door: pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle ;.
If the door is locked, locking knob :pops up
and the door unlocks.
X Pull door handle ;again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
For all countries except the United Kingdom:
you can open a door from inside the vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 80). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. For all countries:
when a locked door is opened
from inside the vehicle, the previous unlocking
process will be observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door which
has been opened from the inside is unlocked if
only the driver's door had been previously
unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
Therefore, you could be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer.
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 253). Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed. 88
DoorsOpening and closing

X
To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed. Unlocking/locking the driver's door
using the emergency key element
i In order to lock all of the vehicle's locks,
begin by pressing the button for locking the
vehicle from the inside while the driver's door
is open. Then proceed to lock the driver's
door using the emergency key element. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X To unlock: turn the emergency key element
anti-clockwise to position 1.
X To lock: turn the emergency key element
clockwise as far as it will go to position 1.
Right-hand-drive vehicles: turn the emer-
gency key element in the opposite direction
respectively.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 78).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 387).
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 312).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Luggage compartment
89Opening and closing Z

Tailgate reversing function
On vehicles with tailgate remote closing feature,
the tailgate is equipped with automatic obstacle
recognition with a reversing function. If a solid
object blocks or restricts the tailgate when auto- matically opening or closing, this procedure is
stopped. If the tailgate is stopped during the
closing procedure, it will open again automati-
cally. The automatic obstacle detection with
reversing function is only an aid. It is not a sub-
stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path
The reversing feature cannot prevent some-
one being trapped in these situations in par-
ticular. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening X
Press the %button on the key.
X Pull handle :and release it.
The tailgate opens automatically.
Closing X
Pull the tailgate down using recess :.
X Let the tailgate to drop into the lock.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening and closing automatically
from the outside
Important safety notes United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 80). The doors can then90
Luggage compartmentOpening and closing

be opened from the inside after the vehicle has
been locked from the outside. You can only open the rear doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 67). The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 78).
All countries: G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing. The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y
page 387).
i Notes on the automatic reversing feature for
the tailgate (Y page 90).
Opening the tailgate automatically You can open the tailgate automatically using
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically X
To close: press closing button :in the tail-
gate.
or X Press and hold the Fbutton on the key
until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can close and
lock the tailgate simultaneously. X Press locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All Luggage compartment
91Opening and closing Z

doors must be shut and the key must be loca-
ted in the vicinity of the tailgate.
i There must not be a key in the ignition lock
in order to open and close the tailgate.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 387). i
Notes on the automatic reversing feature for
the tailgate (Y page 90).
Opening and closing X
To open:pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in the
ignition lock.
X Press remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Priming You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 10 cm before the
stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
press the closing button in92
Luggage compartmentOpening and closing

the tailgate or pull the handle on the outside
of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Switching off X
Press and hold the closing button in the tail-
gate until you hear a short tone. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 387).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
use the emergency release.
To open X
Take emergency key element ;out of the
key (Y page 83).
X Insert emergency key element ;or a suita-
ble tool, e.g. a thin screwdriver, into open-
ing :of the trim and press in.
The tailgate is released. X
Open the tailgate.
X Insert emergency key element ;into the key
(Y page 84). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. The automatic reversing feature is, how-
ever, only an aid and is no substitute for your
attention when closing a side window. Side
windows
93Opening an d closing Z