Display messagesPossible causes/consequences andMSolutions
D
Power Steering Mal‐function. See Oper‐ator's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
XIf you ar eabl eto steer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely: do notdrive on .Contac tth e
neares tqualified specialist workshop .
TelephoneNoServiceYour vehicl eis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 239).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Warning and indicat orlamps in the
instrume nt cluster
Overview ofwarning and indicat or
lamps
L Low-beam headlamp s (Ypage 84)
#
! Turn signal
(
Ypage 88) K
High-beam headlamp s (
Ypage 88)
R Rear fog lamp (
Ypage 86)
ü Seat belts (
Ypage 204)
$
(USA) Brake
s (
Ypage 205)
J
(Can -
ada) Brake
s(yellow) (
Ypage 205)
202Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
!
The yellow ABS warning
lamp is lit while the
engine is running.ABS (Anti-lock Braking System) is deactivated due to a malfunction.
Other driving systems and driving safety systems may also be mal-
functioning.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction dis-
play.
XDrive on carefully.
XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic transmis-
sion, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.ABS is temporarily unavailable. BAS, ESP®, EBD (electronic brake
force distribution), the HOLD function, hill start assist, ESP®trailer
stabilization and the adaptive brake lights, for example, have also
been deactivated.
Possible causes are:
Rself-diagnosis is not yet complete.
Rthe on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the warn-
ing lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction dis-
play.
XDrive on carefully.
XVisit a qualified specialist workshop.
206Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
֌
The yellow ESP®and
ESP®OFF warning lamps
are lit while the engine is
running.
ESP®, BAS, the HOLD function, hill start assist and ESP®trailer sta-
bilization are temporarily unavailable.
BAS and the adaptive brake lights may also have failed.
Self-diagnosis is not yet complete.
GWARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h) .
The functions mentioned above are available again when the warn-
ing lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction dis-
play.
XDrive on carefully.
XVisit a qualified specialist workshop.
å
The yellow ESP®OFF
warning lamp is lit while
the engine is running.
The differential lock is engaged. ABS, ESP®, 4ETS and BAS have been
deactivated.
XDisengage the differential lock.
ESP®, 4ETS and BAS are subsequently reactivated.
XObserve the additional display messages in the multifunction dis-
play.
(Canada only)
(USA only)
The red parking brake
warning lamp comes on
while the vehicle is mov-
ing. A warning tone also
sounds.You are driving with the parking brake applied.
XRelease the parking brake.
The warning lamp goes out and the warning tone ceases.
6
The red restraint system
warning lamp is lit while
the engine is running.The restraint system is faulty.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XDrive on carefully.
XHave the restraint system checked at a qualified specialist work-
shop immediately.
For further information about the restraint system, see (
Ypage 34).
Warning and indicator lamps in the instrument cluster209
On-board computer and displays
Z
Tires
ProblemPossible causes/consequences andMSolutions
h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/malfunc-
tion) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.The tire pressure monitor has detected a loss of pressure in at least
one of the tires.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 130).
XObserve the additional display messages in the multifunction dis-
play.
XIf there is a flat tire, inspect the tires (Ypage 250).
XCheck the tire pressure (Ypage 268).
XIf necessary, correct the tire pressure.
h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/malfunc-
tion) flashes for approx-
imately one minute and
then remains lit.The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire pres-
sure.
There is a risk of an accident.
XObserve the additional display messages in the multifunction dis-
play.
XVisit a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster213
On-board computer and displays
Z
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops: (Ypage 23).
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
If you distribute the load unevenly in the vehi- cle, the handling as well as the steering and
braking characteristics are severely affected.
There is a risk of an accident.
Distribute the load evenly in the vehicle.
Secure the load to prevent it from slipping.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, par-
ticularly if the vehicle is moving, exhaust
fumes could enter the passenger compart-
ment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
Driving, braking and steering characteristics
change depending on:
Rtype of load
Rweight
Rthe center of gravity of the load
You should therefore load your vehicle as shown
in the illustrations.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, accessories installed, vehicle occupants
and luggage/load.
Do not exceed the load limit or permitted gross
vehicle weight rating (GVWR) for your vehicle.
The gross load limit and the GVWR are specified
on the vehicle identification plate on the B-pillar
of the driver's door (
Ypage 288).
Furthermore, the load must be distributed in
such a way that the weight on each axle never
exceeds the gross axle weight rating (GAWR) for
the front and rear axles. The specifications for
GVWR and GAWR are on the vehicle identifica-
tion plate on the B-pillar of the driver's door
(
Ypage 288).
Further information can be found in the "Loading
the vehicle" section (
Ypage 271).
214Loading guidelines
Stowage and features
XPush down the right-hand and left-hand sides
of cargo compartment cover;until it
engages.
XSlide catches :in the direction of the side
trim.
Roof carrier
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
The roof is not suited for transporting loads. Do
not use the roof rails or other accessories which
are mounted on the roof.
Features
Cup holder
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
!Only use the cup holders for containers of
the right size and which have lids. The drinks could otherwise spill.
Observe the loading guidelines (
Ypage 214).
Cup holder on the center console
XFold cup holder :all the way up.
Cup holders in the rear compartment
!Ensure that you remove all containers from
the cup holder in the rear before folding the
seat backrest and the seat cushion of the rear
bench seat forwards.
:Cup holder
220Features
Stowage and features
The mbrace system is available if:
Rit has been activated and is operational. Acti-vation requires an available mobile phone net-
work, a valid SIM card and a subscription to a
security service.
Rthe battery is sufficiently charged.
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center.
iDetermining the location of the vehicle on a
map is only possible if there is sufficient GPS
reception and the vehicle position can be for-
warded to the Customer Center.
The mbrace system
To adjust the volume during an mbrace call, pro-
ceed as follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the COMAND volume control.
The mbrace system provides three different
services:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find more information and a
description of all available features under "Own-
ers Online" at http://www.mbusa.com.
System self-test
GWARNING
A malfunction in the system has been detec-
ted if one of the following conditions occurs:
Rthe indicator lamp in the SOS button does
not light up during the system self-diagno-
sis.
Rthe indicator lamp in the ºRoadside
Assistance button does not light up during
the system self-diagnosis.
Rthe indicator lamp in the Einformation
button does not light up during the system
self-diagnosis.
Rthe indicator lamp in the SOS button, º
Roadside Assistance button or Einfor-
mation button continues to be lit red after
the system self-diagnosis.
RtheTeleAidinoperativeorTeleAid
not activatedmessage appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA: Response Center at
1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
Emergency call
Important safety notes
GWARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center estab-
lished, then the mbrace system could not ini- tiate an emergency call (e.g. the relevant cel-
lular phone network is not available).
The message Call Failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
!You must have a license agreement to acti-
vate the mbrace service. Ensure that your
system is activated and ready for use, and
press the EMB Info call button to register.
If one of these steps is not carried out, it may
not be possible to activate the system.
Features225
Stowage and features
Z
If a connection can be made, theCall Con‐nectedmessage appears in the multifunction
display.
If a mobile phone network is available and there
is sufficient GPS reception, the mbrace system
transmits data to the Response Center, for
example:
Rcurrent location of the vehicle
Rvehicle identification number
Rvehicle model
Rvehicle color
iThe COMAND display shows that an mbrace
call is active. You can change to the naviga-
tion menu by pressing the NAVI button on
COMAND during the call. Voice output is not
available.
A voice connection is established between the
Mercedes-Benz Roadside Assistance Represen- tative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance Rep-
resentative either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may be
charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
XDescribe the type of assistance needed.
iIf the indicator lamp in Roadside Assistance
button :is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace sys-
tem has not been able to initiate a Roadside
Assistance call (e.g. the relevant mobile
phone network is not available). The Call
Failedmessage appears in the multifunction
display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button to
end a phone call.
iSign and drive services1: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a faulty tire
with the vehicle's own spare wheel.
MB Info call button
XOpen the stowage compartment under the
armrest (Ypage 216).
XPress Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Connect‐
ing Callmessage appears in the multifunc-
tion display and COMAND is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network is available and there
is sufficient GPS reception, the mbrace system
transmits data to the Response Center, for
example:
Rcurrent location of the vehicle
Rvehicle identification number
Rvehicle model
Rvehicle color
iThe COMAND display shows that an mbrace
call is active. You can change to the naviga-
tion menu by pressing the NAVI button on
COMAND during the call. Voice output is not
available.
A voice connection between the Response Cen- ter and the vehicle occupants is established.
You can obtain information on how to operate
your vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center, and
on further products and services offered by
Mercedes-Benz USA.
1USA only.
Features227
Stowage and features
Z