SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
ReplaceKeyBattery
The SmartKey battery is discharged.
XChange the battery (Ypage 75).
Â
Don't Forget Your
Key
The display message is shown for a maximum of 60 seconds and
is only a reminder.
You open the driver's door with the drive system switched off. The
SmartKey is not in the ignition lock.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected
(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the drive system is switched off, you can no longer lock the
vehicle centrally or start the drive system.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 153).
XLocate the SmartKey.
There is interference from a strong source of radio waves, and as
a result the key is not detected while the drive system is running.
A warning tone also sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 153).
XInsert the SmartKey into the ignition lock and bring into key
mode.
228Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
Â
Key Not Detected
(white display mes-
sage)
The SmartKey is currently undetected.
XChange the location of theSmartKey in the vehicle.
If th e SmartKey still cannot be detected:
XOperate the vehicle with theSmartKey in th e ignition lock.
Â
Remove'Start'But‐
ton and Insert Key
The SmartKey is continually undetected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
XInserttheSmartKey into th e ignition lock and turn it to the
desired position.
XVisit a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some
indicator and warning lamps may light up or flash temporarily. This behavior is non-critical.
These warning and indicator lamps only indicate a malfunction if they light up or flash after the
drive system is started or during a journey.
Safety
Seat belts
ProblemPossible causes/consequences and MSolutions
ü
After starting thedrive
system, the red seat
belt warning lamp lights
up for6 seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
XFasten your seat belt (Ypage 44).
ü
After starting thedrive
system, the red seat
belt warning lamp lights
up. In addition ,awarn-
ing tone sounds for up
to 6 seconds.The driver's seat belt is not fastened.
XFasten your seat belt (Ypage 44).
The warning tone ceases.
Warning and indicator lamps in the instrument cluster229
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
$(USA only)
J (Canada only)
The red brake system
warning lamp is lit while
the drive system is run-
ning. A warning tone
also sounds.There is not enough brake fluid in the brake fluid reservoir.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
XSecure the vehicle against rolling away (Ypage 153).
XDo not add brake fluid. Adding more will not remedy the mal-
function.
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction
display.
!֌
é (USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), COLLISION PREVENTION
ASSIST PLUS, ESP
®(Electronic Stability Program), RBS, the HOLD
function and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is malfunctioning, other systems may also
not be available, e.g. the navigation system.
232Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
!֌
é(USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP®, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are:
RSelf-diagnosis is not yet complete.
RThe on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster233
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
!֌
é(USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
EBD is malfunctioning. Therefore, ABS, BAS, COLLISION PREVEN-
TION ASSIST PLUS, ESP®, RBS, the HOLD function and hill start
assist are unavailable, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
234Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
$(USA only)
J (Canada only)
!֌
The red brake system
warning lamp and the
yellow ABS, ESP
®and
ESP®OFF warning
lamps are lit while the
drive system is running.
ABS and ESP®are malfunctioning. Therefore, BAS, RBS, COLLI-
SION PREVENTION ASSIST PLUS, EBD, the HOLD function and hill
start assist are also unavailable, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
÷
The yellow ESP
®warn-
ing lamp flashes while
the vehicle is in motion.
ESP®or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control is deactivated.
XWhen pulling away, only depress the accelerator pedal as far as
necessary.
XEase off the accelerator pedal while the vehicle is in motion.
XAdapt your driving style to suit the road and weather conditions.
XDo not deactivate ESP®.
In rare cases (
Ypage 67) , it may be best to deactivate ESP®.
Observe the important safety notes on ESP
®(Ypage 66).
Warning and indicator lamps in the instrument cluster235
On-board computer and displays
Z
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle
identification plate on the B-pillar of the
driver's door.
RThe cargo compartment is the preferred
place to carry objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the cargo com-
partment as possible.
RThe load must not protrude above the
upper edge of the seat backrests.
RAlways place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
RAlways place the load behind unoccupied
seats if possible.
RUse the cargo tie-down rings and the parcel
nets to transport loads and luggage.
RUse cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
RHook in the cargo net when loading.
RThe maximum load capacity of the stowage
well under the cargo compartment floor is
55 lbs (25 kg).
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection.
!Do not position the load on one part of the
folding cargo compartment floor only. The
maximum load capacity of the folding cargo
compartment floor is 220 lbs (100 kg). Dis-
tribute the weight evenly to avoid damaging
the cargo compartment floor. Place a solid
board under the load if necessary. Please
note that the load on the cargo compart-
ment floor will be increased when the load
is lashed down.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
242Stowage areas
Stowage and features
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RStow and secure objects that are heavy,
hard, pointed, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Ypage 242).
Stowage compartments in the front
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards
until it engages.
There is a pen holder at the top of the glove
box flap.
Eyeglasses compartment
XTo open: press marking :.
Make sure that the eyeglasses compartment
is always closed while the vehicle is in motion.
Stowage compartment in the front center
console
XTo open: press the marking on cover :.
iDepending on the vehicle equipment,
there may be an ashtray in the center con-
sole instead of a storage compartment.
Stowage compartment in front of the arm-
rest (vehicles with automatic transmis-
sion)
XTo open: press the marking on cover :.
iYou can remove the non-slip mat and the
insert for cleaning. When removing the
insert you will have to overcome some
slight resistance.
Stowage areas243
Stowage and features
Z