2016 LINCOLN MKZ Owners Manual

Note:The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts where
fitted or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature visit:
Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See Supplementary Restraints System
(page 44). Important information regarding
airbag deployment is in this chapter.
See Roadside Emergencies (page 251).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
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If your vehicle is equipped with Navigation,
touch the I (Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Then
select:
Menu Item
Apps
911 Assist
On
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You can also access 911 Assist by pressing
the Setting icon and then selecting:
Menu Item
Settings
Phone
911 Assist
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Menu Item
You can also select:
Help
911 Assist
To make sure that 911 Assist works properly:
• SYNC must be powered and working properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on prior to the incident.
• You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make and
maintain an outgoing call at the time of
the incident. • A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and be located in the United States, Canada
or in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911. Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel the
call. If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
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911 Assist May Not Work If:
• Your cellular phone or 911 Assisthardware sustains damage in a crash.
• The vehicle's battery or the SYNC system has no power.
• The phones(s) previously paired or connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.Vehicle Health Report
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
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The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspectionsby your authorized dealer that still need
servicing.
Making a Report
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If you want to run a report by using the
touchscreen, select:
Menu Item
Apps
Vehicle Health Report
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You can also run a vehicle health
report by voice command.
Press the voice button and when prompted
say:
Voice command
Vehicle Health Report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set up
your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
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Where Am I?
For information about your current location,
select:
Action and Descrip-tion
Menu Item
View your vehicle's
current location, if
your vehicle is
equipped with
navigation. If your
vehicle is not
equipped with
Where Am I?
Action and Descrip-
tion
Menu Item
navigation, nothing
displays.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line and
option package, your climate screen may
look different from this screen. Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 384).
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K
Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from ent\
ering
the vehicle.
A
Passenger settings:
B
Touch the + or – to increase or decrease the air temperature on the passenger side of th\
e vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equi\
pped).
Touch the climate-controlled seat icon to switch the climate-controlled s\
eat off and on (if equipped).
Touch Dual to switch separate passenger side temperature controls off and on. When\
you switch off Dual, the passenger side
temperature changes to match the driver side temperature.
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Note: The passenger side temperature and the Dual indicator automatically turn on when the passenger is adjusting their t\
emperature
control.
Fan speed: Touch + or - to increase or decrease the volume of air circulated in your vehicle.
C
Note: When the system is controlling the fan speed automatically, all the fan speed indicators turn off.
Recirculated air: Touch the button to switch between outside air and recirculated air. When you select recirculated air, the air
currently in the passenger compartment recirculates. This may reduce the\
time needed to cool the interior (when used with A/C)
and may reduce unwanted odors from entering your vehicle.
D
Note: Recirculated air may turn off automatically (or be prevented from turnin\
g on) in all airflow modes except Max A/C to reduce
risk of fogging. Recirculated air may also turn on and off automatically in Panel or Panel and Floor airflow modes during hot weather
in order to improve cooling efficiency.
Max A/C: Touch the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioni\
ng
automatically turns on, and the fan automatically adjusts to the highest\
speed.
E
A/C: Touch the button to switch air conditioning compressor on or off. Use air conditioning with recirculated air to improve coolin g
performance and efficiency.
F
Note: In certain conditions (such as when using Max Defrost), the air condi\
tioning compressor may continue to operate even after
you switch off the air conditioning with the A/C button.
Auto: Touch the button to switch on automatic operation. Select the desired tem\
perature using the temperature control. The system
adjusts fan speed, air distribution, air conditioning operation, and sel\
ects outside air or recirculated air to heat or cool the vehicle
in order to maintain the desired temperature. You can also use the Auto button to switch off dual zone operation by touching and
holding the button for more than two seconds.
G
Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 138).
H
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Max Defrost: Touch the button to maximize defrosting. Outside air flows through the wi\
ndshield vents, fan automatically adjusts to
the highest speed and the temperature dial returns to the full heat posi\
tion. You can use this setting to defog or clear a thin covering
of ice from the windshield. The heated rear window also automatically tu\
rns on when you select Max Defrost.
I
Air distribution control: Touch these buttons to switch airflow from the windshield, instrument pan\
el, or footwell vents on or off.
The system can distribute air through any combination of these vents.
J
Note: To prevent window fogging, you cannot select recirculated air when MAX De\
frost is on.
Driver settings:
K
Touch the + or – to increase or decrease the air temperature on the driver side of the v\
ehicle.
Touch the heated seat icon to switch the heated seat off and on (if equi\
pped).
Touch the climate-controlled seat icon to switch the climate-controlled s\
eat off and on (if equipped).
Touch MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel \
on and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands
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Press the voice button on the
steering wheel controls. When
prompted, say any of the following
or a similar command:
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