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Press the voice button and say a command
similar to the following:
Voice command
Call
Dial
You can say the name of a person from your
phone book to call or a say a number to dial.
For example "Call Jenny" or "Dial 867-5309".
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To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
To accept the call, select:
Message
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
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To reject the call, select:
Message
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on the touchscreen
to select from the following options:
Action and Description
Menu Item
Touch this button to access the on-screen numerical pad to enter a number\
and place a call. During
an active call, you can also choose any of these options:
Phone
Mute Call
Hold Call
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Action and Description
Menu Item
Privacy
Join Calls
End
Select to call stored contacts.
Quick Dial
Touch this button to access and call any contacts in your previously down\
loaded phonebook. The
system places the entries in alphabetical categories summarized at the t\
op of the screen
Phonebook
To turn on contact picture settings, if your device supports this feature\
, select:
Phone
Settings
Manage Phonebook
Display Photos from Phonebook
Certain smartphones may support transferring street addresses when liste\
d with phonebook contact
information. If your cell phone supports this feature, you can select and use these addresses as
destinations and save them as favorites.
Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call
history using Bluetooth, SYNC keeps track of calls made with the SYNC system.
Call History
After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously
dialed, received or missed calls. You can also choose to save these to:
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Action and Description
Menu Item
Quick Dial
Favorites
Send text messages using the touchscreen. See Text Messaging later in this section.
Messaging
Touch this button to access various phone settings, for example turning B\
luetooth on and off,
managing your phonebook and more. See Phone Settings later in this section
Settings
Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL. Touch the top left corner of the display,
then select:Message
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial
Message
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature. It
is unavailable when your vehicle is traveling
at speeds over 3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
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To compose and send a text message, select:
Action and Description
Message
Phone
Messaging
Enter a cell phone number or choose from your phonebook.
Send Text
Allows you to customize the pre-defined message or create a message on y\
our own.
Edit Text
Sends the message as it is.
Send
You can then preview the message, verify
the recipient as well as update the message
list.
Text Message Options
Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
Message
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there.
OK
Ye s
No
Thanks
Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
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When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your cell phone. You can
select:
Action and Description
Message
Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
Phone Settings
To enter the phone settings menu select:
Action and Description
Message
Phone
Settings
Then any of the following:
Connect, disconnect, add or delete a device, as well as save it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
If you want all calls to go directly to your voicemail and not ring in t\
he vehicle. When this feature
is on, text message notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information (page 436).
911 Assist
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Action and Description
Message
Select the ring tone you want to hear when you receive a call. Choose fr\
om possible system ring
tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification.
Phone Ringer
Select a text message notification, if supported by your cell phone. Choose from possible system
alert tones, text-to-speech or silent.
Text Message Notification
If your cell phone is compatible, use this screen to adjust your internet data connection. Select to
make your connection profile with the personal area network or to turn o\
ff your connection. You
can also choose to adjust your settings or have the system always connec\
t, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
To access features such as automatic phonebook download, re-download your\
phonebook, add
contacts from your cell phone as well as delete or upload your phonebook\
.
Manage Phonebook
To have the system alert you when your cell phone is in roaming mode.
Roaming Warning
Phone Voice Commands
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Press the voice button and when prompted
say any of the following or a similar
command:
Voice command
Call Voicemail
Voice command
Listen to Message
Reply to Message
Pair Phone
Help
INFORMATION
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Menu Item
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
AppsE
Where Am I?
F
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If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and
data rates may apply. Ford Motor Company
reserves the right to change or discontinue
this product service at any time without prior
notification or incurring any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use, SYNC
Services. See Phone (page 426).
Note: This feature does not function properly
if you have enabled caller ID blocking on
your cellular phone. Make sure your cellular
phone is not blocking caller ID before using
SYNC Services. Note:
The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving conditions.
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