2016 LINCOLN MKZ Owners Manual

Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being towed.
You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
• Your vehicle is facing forward so you tow it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position N, you may need to override it.
See Transmission (page 175).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 135). Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Vehicles Equipped with a 2.0L Engine
Front-wheel drive (FWD) vehicles CANNOT
be flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by the
equipment provider.
All-wheel drive (AWD) vehicles
CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot tow your vehicle.
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Towing

Vehicles Equipped with a 3.7L Engine
You can tow your vehicle with all four wheels
on the ground using the Neutral Tow feature,
or with all four wheels off the ground using
a vehicle transport trailer. If you are using a
vehicle transport trailer, follow the instruction
specified by the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Neutral Tow
Enter Neutral Tow mode by doing the
following:
1. Put the ignition in accessory mode bypressing the engine START button
without pressing the brake pedal.
2. Select the neutral tow option under the vehicle settings menu in the information
display. See (page 109).
3. Press and hold the OK button to start the neutral tow process. 4. Press the brake pedal and select N on
the push-button transmission.
5. Turn the ignition off by pressing the engine START button without pressing
the brake pedal.
If the process completes successfully:
• the N on the push-button transmission blinks slowly
• A confirmation message appears in the information display.
Note: If the parking brake is applied, a
message appears in the information display.
Note: Do not exceed 65 mph (105 km/h).
Note: Start the engine and allow it to run for
five minutes at the beginning of each day
and every six hours (or fewer). Shut the
engine off and verify that a message
appears indicating neutral tow has been
engaged, before continuing to tow.
Exit Neutral Tow mode, make sure the
ignition is on (engine can be on or off ), press
the brake pedal and select P on the
push-button transmission. If the process is completed successfully, a
message appears indicating that neutral tow
has disengaged in both the instrument
cluster and push-button transmission display
P.
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Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,moderate fashion.
• Drive at steady speeds. • Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize stop-and-go driving.
• When running errands, go to thefurthest destination first and then
work your way back home.
• Close the windows for high-speed driving.
• Drive at reasonable speeds. (Traveling at 65 mph/105 kph uses about 15% less
fuel than traveling at 75 mph/121 kph).
• Keep the tires properly inflated and use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning off the car.
• Avoid long idle periods. • Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal while driving.
• Avoid carrying unnecessary weight (approximately 1 mpg [0.4 kilometers/liter]
is lost for every 400 lbs [180 kilograms]
of weight carried).
• Avoid adding particular accessories to your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of alignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
248
Driving Hints

Note:Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
E176360
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so: • Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that the steering power assist works.
FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that leave the
pedal area unobstructed. Only use floor mats
that are firmly secured to retention posts so
that they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other ways.
Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal injury.
WARNINGS
Always make sure that the floor mats
are properly attached to the retention
posts in the carpet that are supplied with
your vehicle. Floor mats must be properly
secured to both retention posts to make sure
mats do not shift out of position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle.
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement.
249
Driving Hints

WARNINGS
Always make sure that objects cannot
fall into the driver foot well while the
vehicle is moving. Objects that are loose can
become trapped under the pedals causing
a loss of vehicle control.
Failure to properly follow floor mat
installation or attachment instructions
can potentially cause interference with pedal
operation causing a loss of vehicle control.
E142666
To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in. To remove the floor mat, reverse the
installation procedure.
250
Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
• Throughout the life of the vehicle fororiginal owners.
• For six years or 70,000 mi (112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare (except vehicles supplied with a tire
inflation kit).
• Battery jump start. • Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L) of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
251
Roadside Emergencies

Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered services
in Canada or the continental United States.
Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways.
Roadside Assistance coverage does not
extend to vehicles involved in cross-country
driving, logging, autocross and any other
form of off-road use. Well maintained roads
and surfaces help ensure safe travel for the
Supplier, and allow their representatives to
perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to the
dock or rail terminal and also to the
dealership at the end of the trip.For rail or water transportation, however,
contact your authorized dealer to confirm if
you are eligible for additional coverage
before you authorize or pay for the service.
Call the Lincoln Roadside Assistance at
1-800-387-9333 for additional information.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain
roadside information, call 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision.
In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel to
the engine. Not every impact will cause a
shutoff.
252
Roadside Emergencies

Should your vehicle shut off after a collision,
you may restart your vehicle. For vehicles
equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable thefuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to switch off the ignition.
2. Press the brake pedal and press the START/STOP button to switch on the
ignition.
3. Remove your foot from the brake pedal and press the START/STOP button to
switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal and the
START/STOP button, or switch on the
ignition only by pressing the
START/STOP button without pressing
the brake pedal. Both ways re-enable the
fuel system. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, then the vehicle will allow
you to restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact an
authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation.
WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately.
Use only adequately sized cables with
insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatic
transmission vehicle.
Note: Attempting to push-start a vehicle with
an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
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Roadside Emergencies