
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
HEATED WINDOWS AND MIRRORS
Heated Rear Window
Note: Make sure the engine is running
before operating the heated windows. Press the button to clear the
heated rear window of thin ice and
fog. The heated rear window will
automatically turn off after a short period of
time. Start the engine before you switch the
heated rear window on.
Note: Do not use razor blades or other sharp
objects to clean or remove decals from the
inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines. Heated Exterior Mirror
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note:
Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box. Note:
Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 479).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
REMOTE START
The remote start feature allows you to
pre-condition the interior of your vehicle. The
climate control system works to achieve
comfort according to your pre-selected
settings.
Note: You cannot adjust the system during
remote start operation. You cannot switch
on the displays or indicators during remote
start.
144
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Climate ControlE184884

Power Lumbar Multi-Contour Front Seats With Active
Motion (If Equipped)
Note: The massage system will turn off after
20 minutes.
Note: The engine must be running or the
vehicle must be in accessory mode to
activate the seats.
Note: Allow a few seconds for any selection
to activate. The seatback and cushion
massage cannot function at the same time. Lumbar and bolster mode
Massage mode
Upper lumbar
Back massage intensity adjustment
A
Lumbar decrease
Massage intensity decrease and off *
B
Lower lumbar**
Cushion massage intensity adjustment
C
150
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SeatsE165608 E156301

HEATED SEATS
Front Seats
WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.Rear Seats (If Equipped) WARNING
Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion, or other
physical conditions, must exercise care when
using the seat heater. The seat heater may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion, because this may cause the seat
heater to overheat. Do not puncture the seat
with pins, needles, or other pointed objects
because this may damage the heating
element which may cause the seat heater to
overheat. An overheated seat may cause
serious personal injury. 154
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SeatsE146322

Do not do the following:
•
Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
The rear seat heat controls are located on
the rear of the center console. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings. The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch to
enable heating mode. When activated, they
will turn off automatically when you turn the
engine off.
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. 155
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SeatsE146322

Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when the
engine is running. To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and off.
More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Climate controlled seat air filter
replacement
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
REAR SEAT ARMREST
Fold the armrest down to use the armrest
and cupholder. To open the storage lid, pull
up on the latch located between the
cupholders.
Armrest pass-through
Note:
Do not exceed 80 pounds (36
kilograms) of weight on the pass-through
door.
156
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SeatsE146322 E146309 E144635

12 Volt DC Power Point
WARNING
Do not plug optional electrical
accessories into the cigar lighter
socket (if equipped). Improper use of the
lighter can cause damage not covered by
your warranty, and can result in fire or
serious injury. Note:
If you use this feature when the engine
is not running, then the battery discharges.
There may be insufficient power to restart
your engine.
Note: Do not insert objects other than an
accessory plug into the power point. This
damages the outlet and blows the fuse.
Note: Do not hang any type of accessory or
accessory bracket from the plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Do not use the power point for
operating a cigar lighter element. Note:
Improper use of the power point can
cause damage not covered by your
warranty.
Note: Always keep the power point caps
closed when not in use.
Run the engine for full capacity use of the
power point. To prevent the battery from
discharging:
• Do not use the power point longer than
necessary when the engine is not
running.
• Do not leave devices plugged in
overnight or when the vehicle is in park
(P) for extended periods of time.
Locations
You may find power points:
• On the center console.
• Inside the center console storage bin.
• On the rear of the center console. 110 Volt AC Power Point and Twisting
Auxiliary Cover (If Equipped) WARNING
Do not keep electrical devices plugged
in the power point whenever the
device is not in use. Do not use any
extension cord with the 110 volt AC power
point, since it will defeat the safety protection
design. Doing so may cause the power point
to overload due to powering multiple devices
that can reach beyond the 150 watt load limit
and could result in fire or serious injury. Note:
The power point turns off when you
switch the ignition off or the battery voltage
drops below 11 volts.
Note: If your vehicle is equipped with 110Volt
AC power point and auxiliary twisting cover,
please follow the instructions below for
plugging in devices.
163
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Auxiliary Power Points

GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire. Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the vehicle. If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
an authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles (8
kilometers) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You can
disregard any unusual driving characteristics
during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the vehicle, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the vehicle.
KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle. Ignition Modes
166
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Starting and Stopping the EngineE164319

The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is running but is
not moving.
• On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts the vehicle. The engine may
not start when the vehicle starts.
• Press the brake pedal, and then press
the button until the vehicle starts. An
indicator light on the button
illuminates when the ignition is on
and when the vehicle starts. STARTING A GASOLINE ENGINE
When the engine starts for the first time on
your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down automatically,
have your vehicle checked by an authorized
dealer.
Note:
You can crank the engine for a total
of 60 seconds (without the engine starting)
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit. A message appears in
the information display alerting you that you
exceeded the cranking time. You cannot
attempt to start the engine for at least 15
minutes. After 15 minutes, you are limited to
a 15-second engine cranking time. You need
to wait 60 minutes before you can crank the
engine for 60 seconds again. Before starting the vehicle, check the
following:
•
Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and electrical
accessories are off.
• Make sure the parking brake is on.
• Put the transmission in
P.
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that the vehicle is ready for
driving. Since your vehicle is equipped with
a silent key start, the engine may not start
at the time of the vehicle start.
See Hybrid
Electric Vehicle (page 171).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the vehicle, do the
following:
167
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine