GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met. The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of the
following could cause a decrease in
operating range:
•
weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters, such
as amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems may operate on the same
frequency as your remote control. If other
transmitters are operating on those
frequencies, you may not be able to use your
remote control. Using your remote control
near some types of electronic equipment,
such as USB devices, computers or cell
phones can interfere with remote operation.
Operating your remote control near metal or
metallic-finished purses, bags or clothing can
interfere with remote operation. You can lock
and unlock the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You touch the inside of any exterior door
handle within
3 ft (1 m) proximity of an
intelligent access key.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 55).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Keys and Remote Controls
Note:
The cluster will remember the menu
level 2 state when the individual key state
is changed from the RUN position to the OFF
position. Display/Trip
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
—
Help
Engage
Split Power + Avg Fuel Economy +
Instantaneous Fuel Gauge + Battery Gauge + Fuel Gauge)
—
—
Help
Empower
(Power with engine on/off threshold
+ Avg Fuel Economy + Instantaneous Fuel Gauge + Battery Gauge + Fuel Gauge)
Avg Fuel
Avg Fuel
Change MyView
MyView
(MyView + Battery Gauge + Fuel Gauge) Inst. Fuel
Power
Coolant Temp
Split Power
Accessory Power
Power + Threshold
Trip 1
Tach rpm x 1000 + Avg Fuel
Trip 2
Accessory Power
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Action
Message
Displayed during spare key programming when the maximum number of keys have been programmed.
Max Number of Keys Learned
Displayed during spare key programming when not enough keys have been programmed.
Not Enough Keys Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace Soon
Displayed when an attempt is made to program a spare key using two existing MyKeys.
Could Not Program Integrated Key
Displayed as a reminder that the engine is on.
Engine On
Lane Keeping System Action
Message
The system has malfunctioned. Contact your authorized dealer as soon as \
possible.
Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition that has caused the system to be tem\
porarily unavailable.
Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be c\
leaned to operateproperly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as \
possible.
Front Camera Malfunction Service
Required
Displayed when the system requests the driver to keep their hands on the steering wheel.
Keep Hands on Steering Wheel
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays
HYBRID ELECTRIC VEHICLE
This hybrid vehicle combines electric and
gasoline propulsion to provide performance
and efficiency. It requires no special fuels
and you never have to plug it in.
Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions. Starting: Switch the ignition on
while your transmission is in park
(P). The green ready indicator light
will appear in the instrument cluster, letting
you know that the vehicle is ready for driving.
The engine may not start because this
vehicle is equipped with silent key start. This
fuel saving feature allows your vehicle to be
ready to drive without requiring the gas
engine to be running. This indicator will
remain on while the vehicle is on, whether the engine is running or not, to indicate the
vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the
engine will not start unless the vehicle is
cold, you make a climate control change, or
you press the accelerator.
Driving:
The gas engine automatically starts
and stops to provide power when needed
and to save fuel when not needed. While
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and the vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
• Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137 km/h).
However, the maximum speed for
electric–only operation may be lower
while driving in hot temperatures or on
hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low. •
Very high or low outside temperature (to
provide system cooling or heating).
• Engine not warm enough to provide
passenger requested cabin temperature.
Stopping:
The gas engine may shut off to
conserve fuel as you come to a stop.
Restarting the vehicle is not required. Simply
step on the accelerator when you are ready
to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in neutral (N) for an extended period
of time because this will discharge your high
voltage battery and decrease fuel economy.
The engine will not start, and cannot provide
power to the hybrid system in neutral (N).
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EcoSelect allows your vehicle to operate
more efficiently. You will notice:
•
Less aggressive heating and cooling. •
Softer acceleration.
• More regenerative braking. •
Changes in engine behavior.
• ECO Cruise control activation. See
Cruise Control (page 214).
Frequently Asked Questions Answer
Question
The high voltage battery is electrically isolated from the rest of the
vehicle when the key is off. When you turn the key to on, high voltage
contactors inside the battery are closed to make the electricity avail-
able to the motor/generator and enable the vehicle to drive. The clicks
are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo area when I first turn the
key in the ignition?
The vehicle's computer will determine if an engine start is requiredat key-on. Silent key start will start the engine if it is necessary for
cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at key-on?
There are several reasons the engine stays on for an extended amountof time when you first start it. One common reason is to ensure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the engine shuts down?
The engine is required to turn on above this speed to protect thetransmission hardware.
Why does my engine never shut down above 85 mph (137 km/h)?
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Roadside Emergencies
Locking and Unlocking..................................67
Activating Intelligent Access.............................68
Autolock .................................................................69
Auto Relock............................................................69
Battery Saver..........................................................70
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Luggage Compartment.......................................70
Power Decklid.........................................................71
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access
Keys.....................................................................69
Locks..................................................................67
M
Maintenance..................................................287 General Information...........................................287
Media Hub.......................................................361
Memory Function...........................................151
Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......
152
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110 Mirrors
See: Heated Windows and Mirrors.................144
See: Windows and Mirrors.................................95
Mobile Communications Equipment...........13
Moonroof.........................................................100 Bounce-Back.........................................................101
Opening and Closing the Moonroof..............100
Motorcraft Parts
............................................350
MyKey Troubleshooting................................65
MyKey™..............................................................60 Principle of Operation.........................................60
MyLincoln Touch ™
.........................................362
General Information...........................................362
MyLincoln Touch ™ Troubleshooting
.........465
N
Navigation......................................................452 cityseekr...............................................................455
Destination Mode...............................................452
Map Mode.............................................................461
Navigation Map Updates..................................464
Navigation Voice Commands..........................
464
Point of Interest (POI) Categories..................455
Quick-touch Buttons..........................................463
Setting Your Navigation Preferences............456
Normal Scheduled Maintenance..............484 O
Oil Change Indicator Reset........................291
Oil Check
See: Engine Oil Check......................................290
Opening and Closing the Hood...............287
Ordering Additional Owner's Literature......................................................267
Obtaining a French Owner’ s Manual............267
Overhead Console
.......................................165
P
Parking Aids..................................................204 Principle of Operation.......................................204
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index