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This screen displays any system messages
(such as an SD card fault).
Note:
The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar. You can view the current
calendar by day, week or month.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature
visit: Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See
Supplementary Restraints System
(page 38). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 226).
Important information regarding the fuel
pump shut-off is in this chapter.
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If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, US Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
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If you want to run a report by using the
touchscreen, select:
Message
Apps
Vehicle Health Report You can also run a vehicle health
report by voice command.
Press the voice button and when
prompted say: Voice command
Vehicle Health Report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
Where Am I?
For information about your current
location, select: Action and Descrip-
tion
Message
View your vehicle's
current location, if
your vehicle is
equipped with
navigation. If your
vehicle is not
equipped with
navigation, nothing
displays.
Where Am I?
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from this screen.
Note: You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 395).
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Power: Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
A
Passenger settings:
B
Touch the
+ or – to increase or decrease the air temperature on the passenger
side of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
Touch
Dual to switch separate passenger side temperature controls off and
on. When you switch off Dual, the passenger side temperature changes to
match the driver side temperature.
Note:
The passenger side temperature and the Dual indicator automatically
turn on when the passenger is adjusting their temperature control.
Fan speed:
Touch + or - to increase or decrease the volume of air circulated
in your vehicle.
C
Note:
When the system is controlling the fan speed automatically, all the fan
speed indicators turn off.
Recirculated air:
Touch the button to switch between outside air and
recirculated air. When you select recirculated air, the air currently in the
passenger compartment recirculates. This may reduce the time needed to cool
the interior (when used with
A/C) and may reduce unwanted odors from
entering your vehicle.
D
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Note: Recirculated air may turn off automatically (or be prevented from turning
on) in all airflow modes except Max A/C to reduce risk of fogging. Recirculated
air may also turn on and off automatically in Panel or Panel and Floor airflow
modes during hot weather in order to improve cooling efficiency.
Max A/C:
Touch the button to maximize cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
E
A/C:
Touch the button to switch air conditioning compressor on or off. Use air
conditioning with recirculated air to improve cooling performance and efficiency.
F
Note:
In certain conditions (such as when using Max Defrost), the air
conditioning compressor may continue to operate even after you switch off the
air conditioning with the
A/C button.
Auto:
Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature. You
can also use the
Auto button to switch off dual zone operation by touching
and holding the button for more than two seconds.
G
Heated rear window:
Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 128).
H
Max Defrost:
Touch the button to maximize defrosting. Outside air flows
through the windshield vents, fan automatically adjusts to the highest speed
and the temperature dial returns to the full heat position. You can use this
setting to defog or clear a thin covering of ice from the windshield. The heated
rear window also automatically turns on when you select Max Defrost.
I
Air distribution control:
Touch these buttons to switch airflow from the
windshield, instrument panel, or footwell vents on or off. The system can
distribute air through any combination of these vents.
J
Note:
To prevent window fogging, you cannot select recirculated air when MAX
Defrost is on.
Driver settings:
K
Touch the
+ or – to increase or decrease the air temperature on the driver side
of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold
MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel on
and off (if equipped).
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Note:
If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions. Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following or a similar command: Voice commands
Climate On
Climate Off Adjust the temperature to between 15.0 - 30.0°C or59 - 86°F.
Set temperature
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
Destination Mode
To set a destination, press the green
corner of your touchscreen, then press: Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations Menu Item
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route
Cancel Route
To set your destination, enter the
necessary information into the highlighted
text fields (in any order).
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For an address destination entry, press:
Action and Descrip-
tion
Menu Item
Pressing this button
makes the address
location appear on
the map.
Go To choose a previous destination,
press: Action and Descrip-
tion
Menu Item
The last 20 destina-
tions you have
selected appear.
Previous Destina-
tions
Once you have chosen your destination press: Action and Description
Menu Item
To make this your destination. You can also choose to set this
as a waypoint (have the system route to this point on the way
to your current destination) or save it as a favorite. You can
then choose your route from three different options.
Set as Dest
Uses the fastest moving roads
possible.
Fastest Route
Uses the shortest distance possible.
Shortest Route
Uses the most fuel-efficient route.
Eco Route
To begin navigation press: Action and Description
Menu Item
You can cancel the route or have the system demo the route
for you.
Start Route
During route guidance, you can press the talking bubble icon
that appears in the upper right navigation corner (green bar) if
you want the system to repeat route guidance information.
When the system repeats the last guidance instruction, it
updates the distance to the next guidance instruction, since it
detects when the vehicle is moving.
Note: If your vehicle is on a recognized road
and you do not press the Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
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