Customer Assistance
Getting the Services You Need................231
In California (U.S. Only).............................232
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................233
Utilizing the Mediation/Arbitration Program (Canada Only).......................233
Getting Assistance Outside the U.S. and Canada........................................................234
Ordering Additional Owner's Literature.....................................................235
Reporting Safety Defects (U.S. Only).............................................................235
Reporting Safety Defects (Canada Only)
.............................................................236
Fuses
Fuse Specification Chart...........................237
Changing a Fuse..........................................246
Maintenance
General Information....................................247
Opening and Closing the Hood..............247
Under Hood Overview -
1.5L
EcoBoost™...............................................248
Under Hood Overview -
2.0L
EcoBoost™...............................................249
Under Hood Overview - 2.5L...................250
Engine Oil Dipstick -
1.5L
EcoBoost™.................................................251
Engine Oil Dipstick -
2.0L EcoBoost™/
2.5L.................................................................251
Engine Oil Check
...........................................251
Oil Change Indicator Reset
.......................252
Engine Coolant Check................................252
Automatic Transmission Fluid Check...........................................................255
Brake Fluid Check........................................255
Power Steering Fluid Check.....................255
Washer Fluid Check....................................256
Fuel Filter
........................................................256
Changing the 12V Battery.........................256 Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258
Adjusting the Headlamps........................258
Removing a Headlamp.............................260
Changing a Bulb............................................261
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine....................................267
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior...................................268
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats
.............................269
Repairing Minor Paint Damage
...............270
Cleaning the Alloy Wheels.......................270
Vehicle Storage.............................................270
Wheels and Tires
Temporary Mobility Kit...............................273
Tire Care
..........................................................285
Using Summer Tires..................................300
Using Snow Chains
......................................301
Tire Pressure Monitoring System
...........301
Changing a Road Wheel...........................305
Technical Specifications
.............................311
Capacities and Specific- ations
Engine Specifications
..................................313
Motorcraft Parts
............................................313
Vehicle Identification Number
.................315
Vehicle Certification Label
........................315
Transmission Code Designation
.............316
4
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Note:
Typical road dust, dirt and water
spots will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start
up. If you want to change the beam state
independently of the system, you may
switch the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to decide
when to switch the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately 32 mph (52 km/h).
The high beams will switch off if:
• the system detects the headlamps of
an approaching vehicle or the tail
lamps of a preceding vehicle.
• vehicle speed falls below
approximately
27 mph (44 km/h)
• the ambient light level is high enough
that high beams are not required
• the system detects severe rain, snow
or fog
• the camera is blocked.
Activating the System
Switch on the system using the information
display and autolamps. See Information
Displays
(page 96). See Autolamps
(page 78). Switch the lighting control to the
autolamps position.
Manually Overriding the System
When the automatic control has activated
the high beams, pushing or pulling the stalk
will provide a temporary override to low
beam.
Use the information display menu to
permanently deactivate the system, or turn
the lighting control switch from autolamps
to headlamps.
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Tire Pressure Monitoring System
Action
Message
One or more tires on your vehicle has low tire pressure. SeeTire Pressure Monitoring System (page 301).
LOW Tire Pressure
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact an
authorized dealer. See
Tire Pressure Monitoring System (page 301).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning or your spare tire is inuse. See
Tire Pressure Monitoring System (page 301). If
the warning stays on or continues to come on, contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Traction Control Action
Message
The status of the traction control system after you switchedit off or on. See
Using Traction Control (page 177).
Traction Control Off /
Traction Control On
A spinout has occurred and the hazards are on.
Spinout Detected
Hazards Activated
Transmission Action
Message
Contact an authorized dealer.
Transmission Malfunc-
tion Service Now
The transmission is overheating and needs to cool. Stop in asafe place as soon as it is possible.
Transmission Over-
heating Stop Safely
The transmission has overheated and needs to cool. Stop ina safe place as soon as it is possible.
Transmission Overtem-
perature Stop Safely
Contact an authorized dealer.
Transmission Service
Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot
Press Brake
The transmission has overheated and has limited functionality.See
Automatic Transmission (page 163).
Transmission Limited
Function See Manual
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing Information Displays
Automatic Transmission Adaptive
Learning
This feature may increase durability and
provide consistent shift feel over the life
of your vehicle. A new vehicle or
transmission may have firm shifts, soft
shifts or both. This operation is considered
normal and does not affect function or
durability of the transmission. Over time,
the adaptive learning process fully updates
transmission operation.
If Your Vehicle Gets Stuck In Mud
or Snow
Note:
Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing Transmission
If Your Vehicle Goes Off the Edge of the
Pavement
•
If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle
back onto the pavement only after
reducing your speed. Do not turn the
steering wheel too sharply while
returning to the road surface.
• It may be safer to stay on the apron or
shoulder of the road and slow down
gradually before returning to the
pavement. You may lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often may be less risky to strike small
objects, such as highway reflectors,
with minor damage to your vehicle
rather than attempt a sudden return to
the pavement which could cause the
vehicle to slide sideways out of control
or rollover. Remember, your safety and
the safety of others should be your
primary concern.
If Your Vehicle Gets Stuck WARNINGS
Always set the parking brake fully
and make sure the transmission is in
P (Park). Turn the ignition to the lock
position or turn the vehicle off using the
start/stop button and remove the key
whenever you leave your vehicle. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Do not spin the wheels at over 35
mph (56 km/h). The tires may fail
and injure a passenger or bystander.
Note:
Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur. Note:
Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires may occur or the
engine may overheat.
If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability
Control ™, it may be beneficial to
disengage the AdvanceTrac® with Roll
Stability Control ™ system while
attempting to rock the vehicle.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (i.e., turn the
steering wheel only as rapidly and as
far as required to avoid the
emergency). Excessive steering will
result in less vehicle control, not more.
Additionally, smooth variations of the
accelerator and/or brake pedal
pressure should be utilized if changes
in vehicle speed are called for. Avoid
abrupt steering, acceleration or braking
which could result in an increased risk
of loss of vehicle control, vehicle
rollover and/or personal injury. Use all
available road surface to return the
vehicle to a safe direction of travel.
• In the event of an emergency stop,
avoid skidding the tires and do not
attempt any sharp steering wheel
movements.
• If the vehicle goes from one type of
surface to another (i.e., from concrete
to gravel) there will be a change in the
way the vehicle responds to a
maneuver (steering, acceleration or
braking). Again, avoid these abrupt
inputs.
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Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Do not drive your AWD vehicle in deep
sand. This will cause the AWD system to
overheat. After the system has cooled
down, normal AWD function will return.
Under severe operating conditions, the A/C
may cycle on and off to protect
overheating of the engine.
Avoid excessive speed because vehicle
momentum can work against you and
cause the vehicle to become stuck to the
point that assistance may be required from
another vehicle. Remember, you may be
able to back out the way you came if you
proceed with caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom
of the hubs (for trucks) (if possible) and
proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and
avoid spinning your wheels. If the vehicle
does slide, steer in the direction of the slide
until you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts causes an imbalance that
could damage drive components.
Note:
Driving through deep water may
damage the transmission.
If the front or rear axle is submerged in
water, the axle lubricant and AWD PTU
(Power Transfer Unit) lubricant should be
checked and changed if necessary. “Tread Lightly
” is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
the Bureau of Land Management in
encouraging you to help preserve our
national forest and other public and private
lands by “treading lightly. ”
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Driving on Hilly or Sloping Terrain
Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will
use. Do not drive over the crest of a hill
without seeing what conditions are on the
other side. Do not drive in reverse over a hill
without the aid of an observer.
Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control. Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral; instead,
disengage overdrive or manually shift to a
lower gear. When descending a steep hill,
avoid sudden hard braking as you could
lose control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on Snow and Ice WARNING
If you are driving in slippery
conditions that require tire chains or
cables, then it is critical that you drive
cautiously. Keep speeds down, allow for
longer stopping distances and avoid
aggressive steering to reduce the chances
of a loss of vehicle control which can lead
to serious injury or death. If the rear end of
the vehicle slides while cornering, steer in
the direction of the slide until you regain
control of the vehicle. Note:
Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
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PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of the vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN. The AdvanceTrac Control system helps
you keep control of your vehicle when on
a slippery surface. The electronic stability
control portion of the system helps avoid
skids and lateral slides. The traction
control system helps avoid drive wheel
spin and loss of traction. See Using
Traction Control (page 177). Vehicle without AdvanceTrac
skidding off its intended route.
A
Vehicle with AdvanceTrac
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
AdvanceTrac®
The system automatically activates when
you start your vehicle. The AdvanceTrac
system cannot be completely turned off,
but the electronic stability control system
is disabled when the transmission selector
lever is in position
R. You can turn off the
traction control portion of the system
independently. See
Using Traction
Control (page 177).
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AA
B
BB
B