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Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving. When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller name
and ID, if supported by your cell phone.
You can select: Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
Phone Settings
To enter the phone settings menu select: Action and Description
Message
Phone
Settings
Then any of the
following: Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
If you want all calls to go directly to your voicemail and not
ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See
Information
(page 432).
911 Assist
Select the ring tone you want to hear when you receive a call.
Choose from possible system ring tones, your currently paired
cell phone’s ring tone, a beep, text-to-speech or a silent
notification.
Phone Ringer
Select a text message notification, if supported by your cell
phone. Choose from possible system alert tones, text-to-
speech or silent.
Text Message Notifica-
tion
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Action and Description
Message
If your cell phone is compatible, use this screen to adjust your
internet data connection. Select to make your connection
profile with the personal area network or to turn off your
connection. You can also choose to adjust your settings or
have the system always connect, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
To access features such as automatic phonebook download,
re-download your phonebook, add contacts from your cell
phone as well as delete or upload your phonebook.
Manage Phonebook
To have the system alert you when your cell phone is in
roaming mode.
Roaming Warning
Phone Voice Commands Press the voice button and when
prompted say any of the following or a
similar command:
Voice command
Call Voicemail
Listen to Message
Reply to Message
Pair Phone
Help
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INFORMATION
Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
Apps
E
Where Am I?
F If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab. SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 424).
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Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services
You can connect to SYNC Services using
voice commands or by selecting a menu
item on the touchscreen.
To use voice commands, press the voice button and say: Action and Description
Voice Command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or
directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.
What Can I Say
To return to the Services main menu.
Services
Receive system help.
Help
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If your vehicle is equipped with Navigation,
press the I (Information) button. If your
vehicle is not equipped with Navigation,
press the green tab on your touchscreen. To use the touchscreen select: Menu Item
Connect to Services
This command initiates an outgoing call
to SYNC Services using your paired and
connected Bluetooth-enabled cellular
phone. Once you connect to the service,
follow the voice prompts to request the
desired service.
Receiving Turn-by-Turn Directions
Press the voice button and say: Action and Description
Voice Command
To receive directions to a location. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Directions
To find a business or type of business. Once
you select your destination, the system
uploads your current vehicle location,
calculates a route based on current traffic
conditions and sends it back to your vehicle.
After the route download is complete, the
phone call automatically ends. You then
receive audible and visual driving instruc-
tions as you travel toward your destination.
Business Search
To find the closest business or type of
business to your location, within business
search.
Search near me
Provides you with further assistance within
Directions and Business Search. The system
may prompt you to speak with an operator
when it has difficulty matching your voice
request. The live operator can assist you by
searching for businesses by name or by
Operator
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Action and Description
Voice Command
category, residential addresses by street
address or by name or specific street inter-
sections. Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks
if you want the route updated. Say yes
when prompted and the system sends a
new route to your vehicle.
Yes [During an active route]
Disconnecting from SYNC Services
To use the steering wheel controls, press
and hold the hang-up phone button on the
steering wheel. To use voice commands, press the
voice button and say: Voice Command
Good-bye
SYNC Services Quick Tips Tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, such as work or home. You can also
save favorite information like sports teams, for example
Detroit Lions, or a news category. You can learn more about
personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC
Services) to interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
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SYNC Services Voice Commands
If your vehicle is equipped with
Navigation, SYNC Services
downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 444).
If your vehicle is not equipped with
Navigation, when a route has been
downloaded (non-navigation systems),
you can press the voice button on the
steering wheel controls and say any of the
following commands to receive directions:
Services Voice command
Cancel Route
Route Status
Route summary
Update Route
Help Sirius Travel Link
(If Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games.
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Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route,
nearby your vehicle ’s current location or near any of your
favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
Sirius Travel Link Voice Commands Press the voice button on the steering
wheel controls. When prompted, say
any of the following or a similar
command:
Voice command
Show Traffic
Show Weather
Help Alerts If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Alerts, then choose from any of
the following services: Action and Description
Message
The complete message
View
The message
Delete
Messages
Delete All
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