Care and cleaning Component Situation Solution
Decorative parts/
Dirty Mild soap solutiona>, a cleaning solution suitable for stain-
trim less steel, if necessary
Paint Paint damage Refer to the paint number on the vehicle data label, repair
with touch up paint
¢page 277
Spilled fuel Rinse with water immediately
Rust film Rust film remover, then protect
with hard wax; for ques-
tions, refer to an authorized Audi dealer or a qualified
workshop
Corros ion Have it removed by an authorized Aud i dea ler or a qua lified
wo rkshop
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean pa int
No shine even though Treat with suitable polish; then apply paint protectant if
paint has been pro- the polish that was used does not contain any protectant
tected/paint looks
poor
Deposits such as in-Dampen with water immediately and remove w ith a micro-
sects, bird droppings, fiber cloth
tree sap and road salt
grease-based con- Remove immediately with a m ild soap solutiona> and a soft
taminants such as cloth
cosmetics or sunblock
Carbon parts Dirty Clean the same way as painted parts¢ page 206, Car
washes
a l Mild soap so lution: maxim um two tablespoo ns neu tra l soap in 1 quar t Cl lite r) of water
Cleaning interior
Component Situation Solution
Windows
Dirty Glass cleaner, then wipe dry
Decorative parts/ Dirty Mild soap so lutiona>
trim
Plastic parts
Dirty Damp cloth
Heavily soiled Mild soap solutiona>, solvent-free p lastic clean ing solution,
if necessary
Displays Dirty Soft cloth with LCD cleaner
Controls Dirty Soft brush, then a soft cloth with a m ild soap solutiona >
Safety belts Dirty Mild
soap solutiona>, allow to dry before letting them re-
tract
208
...
Care and cleaning
-Sensors/camera lenses
- Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack .
- Never use abrasive cleaning materials or
alcohol to clean the camera lens . This
could cause scratches and cracks .
-Windows
- Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To
avoid scratches, move the scraper only in
one direction and not back and forth.
- Never remove snow or ice from windows
and mirrors using warm or hot water be
cause this could cause cracks to form.
- To avoid damage to the rear window de
fogger, do not apply any stickers on the heating wires on the inside of the window.
- Decorative part .s/trim
- Never use chrome care or cleaning prod-
ucts.
-Paint
-To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol
ishing or waxing.
- To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
- To reduce the risk of paint damage, do not
polish away rust film .
- Remove cosmetics and sunblock immedi
ately. Otherwise, the paint could be dam
aged.
-Trim
- To reduce the risk of damage, do not treat
the trim around the panorama sunroof
with paint polish.
- Decorative decals
-To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products .
- To reduce the risk of damage, do not pol
ish decorative parts that have a matte fin
ish .
-Displays
- To avoid scratches, do not use dry cleaning
methods on displays.
-Controls
210
- Make sure that no fluids enter the con
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them .
- Never clean safety belts or their compo
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web bing .
- If there is damage to the webbing, the
connections , the retractors or the buckles,
have them replaced by an authorized Audi
dealer or a qualified workshop.
- Textiles/Vinyl/ Alcantara
- Never treat Vinyl/ Alcantara with leather
care products, solvents, floor polish, shoe
polish, stain remover or similar products .
- To avoid damage, have stubborn stains re
moved by an authorized Audi dealer or a
qualified workshop.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
-Do not turn on the seat heating* to dry the
seat.
- Objects with sharp edges such as zippers,
rivets on clothing or belts can cause dam
age to the surface.
- Open hook and loop fasteners , for exam
ple on clothing, can damage seat covers .
Make sure hook and loop fasteners are
closed .
-Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, stain remover or simi
lar products.
- Objects with sharp edges such as zippers,
rivets on clothing or belts can cause dam
age to the surface.
- Never use steam cleaners, brushes , hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat .
- To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the
Fuel and Refueling
nearest authorized Audi dealer or author
ized Audi Service Facility for assistance.
These fuels contain substances that can se
verely damage the fuel system and the en
gine if the engine is started.
Refueling
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system should fail, you can
still open the flap manual ly -for detailed instruc
tions see
c;> page 216.
You can find the fuel tank capac ity of your vehicle
In .
The label on the inside of the fuel filler flap tells
you the correct fuel for your vehicle. For more in
formation about fue l specifications, see
c;> page 212.
Your vehicle fuel tank has an onboard refuelling
vapor recovery system. This feature helps to pre
vent fuel vapors from escaping from the tank and
pollut ing the environment while you refuel your
veh icle. In order to fill the tank properly while
protecting the environment, please follow this
refueling procedure carefully.
_& WARNING
Under normal operating conditions, never car
ry additional fuel containers in your car. Gas
canisters and other containers used to trans
port fuel can be dangerous. Such containers,
full or empty, may leak and could cause a fire
in a collision. If you must transport fuel to
use for you r lawn mower, snow blower, etc.,
be very careful and always observe local and
state laws regarding the use, transportation
and storage of such fuel containers. Make cer
tain the container meets industry standards
(ANSI/ASTM F852 -86).
(D Note
Never drive your vehicle until the fuel tank is
completely empty. The ir regular supply of
fuel can cause m isfiring. Gasoline could enter
214
the exhaust system and damage the catalytic
converter.
Refuelling
Fig. 188 Right rear vehicle side: Opening the fuel filler flap
Fig. 189 Fuel fille r flap with attached fuel cap
When activating the central locking, the fue l fill
er flap is automatically unlocked or locked. Re
fuel the vehicle with the ignition switched
off.
Taking the fuel cap off
.,. Press the left side of the fuel fil ler flap to open
it
c;>fig. 188- arrow- .
.,. Unscrew f uel filler cap counter-clockwise and
hang it on the fuel filler flap¢
fig. 189.
.,. Check the label on the inside of the fuel filler
flap to determine if the vehicle must be fueled
with gasoline or diesel fuel.
Refuelling procedure
.,. Insert the fuel nozz le from the gasoline pump
into the fue l filler neck as far as it will go.
.,. Select a medium refuelling rate so that the
nozzle switches off automatically when the
tank is full.
Putting the fuel c ap back on
"' After filling your tank , tw ist the f uel fi ller cap
clockwise as far as it wi ll go .
"' Close the fuel filler flap.
To avoid fuel spill ing o r evaporating from the f uel
tank always close fuel filler cap properly and
comp let ely. An improperly closed fue l filler cap
may a lso caus e the MIL lamp ¢
page 28 to come
on (only vehicles with gasoline engine).
A WARNING
Improper refueling or handling of fuel can
cause fire, explosion and severe burns .
- Fuel is highly f lammable and can cause se
vere burns and other injur ies.
-
- Failure to shut the engine off wh ile refuel
ing and/or to insert the pump no zzle fully
into the fuel filler neck could cause fuel to
spray out of filler neck or to overflow . Fuel
spray and overflowing fue l can cause a fire .
- Never use a cellular telephone wh ile refuel
ing . The electromagnetic radiation can
cause spa rks that can ignite fuel vapors and
cause a fire.
- Never get back into your vehicle while refu
eling .
If in except io na l circumstances you
must get back in you r vehicle while refue l
ing, make certain tha t you close the door
and touch meta l to discharge static electric
ity before touchi ng the filler nozz le again.
Static electricity can ca use spa rks that can
ignite fuel vapors released during refueling .
- Never smoke o r have an open flame any
where in or near your vehicle when refueling or filling a portable f uel container.
- For yo ur safety , we strongly recommend
that you do not travel with a portable fue l
conta iner in your vehicle. The conta iner, full
or empty may leak and could cause a fire,
especially in a crash .
-If, under exceptional c ircumstances, you
must transport a portable fuel container,
please observe the follow ing :
- Neve r fi ll a portable fuel containe r wh ile i t
is anywhere in or on the vehicle (for exam
p le, in the luggage compartment, or on
the trunk) . Static e lectr icity can build up
Fuel and R efueling
whi le filling and can ignite fuel vapors
caus ing a fire .
- Always place a portab le fue l container on
the ground before f illing.
- Always keep the fi ller nozzle comp lete ly
inside the po rtable container before and
during f illing.
- If filling a portable container made of
metal, the filler nozz le m ust always be in
contact with the container. This will he lp
prevent stat ic electricity from discharging
and cause a fire .
- Never spill fue l inside the vehicle or lug
gage compartment. F uel vapors are highly
flammable .
- Always observe local and state/prov incial
laws regarding the use, storage and trans
po rtation of fuel co nta iners.
- Make ce rtain t he f uel container meets in
dust ry standards (ANSI/ ASTM F852-86) .
(0 Note
If any fuel has sp illed onto the car, it should
be removed immed iately to p revent damage
to the pa int.
@ For the sake of the environment
As soon as the correctly operated noz zle
switches off automatically for the first time,
the tank is fu ll. Do not try to add more fuel
because f uel may sp ill out . In add it ion, the
expans ion space in the fuel tank will be fi lled -
causing the fue l to overflow when it becomes
warm and po llute the environment.
(D Tips
- Runn ing your engine while refuelling may
cause vapors to escape or even ca use fue l to
spill out of the tank. This wo uld then shut
off the f uel no zzle befo re t he t ank is f ull.
- Do not ref ue l your veh icle with the ignition
switched on . The fuel gauge m ay o therwise
no t indicate the co rrect fuel leve l after refu
elling.
- Diesel vehicles* are equ ipped wi th a die sel
m isf ueli ng pro tector . It a llows the vehi cle
to be fuele d only with a d iesel fue l pump .,.
215
Fuel and Refueling
nozzle. A worn or damaged nozzle or a noz
zle that is too small may not be ab le to open
the diesel m isfueling protector. If th is is the
case, try turning the nozzle before inserting
i t in the fuel f iller neck, use a different fuel
pump or see your authorized Audi dealer or
authorized repair facility for ass istance.
- The fuel filler flap of your vehicle is not
locked when you lock the veh icle from the
i nside .
Fuel filler flap emergency release
You can open the fuel filler flap by hand if the
power locking system should fail.
F ig . 190 Vehicles w ith se lect ive cata lytic reductio n: Right
side tr im pane l
Fig. 191 Right side trim panel in the lu ggage compart ·
ment: e mergency release mechan is m
...,
"' 9 ::i: ... (D
The emergency release mechanism is located be
hind the right side trim panel in the luggage
compartment. In vehicles with selective catalytic
reduction*, remove the vent grille first :
.. Press both tabs@¢
fig. 190 and tilt the vent
gri lle downward. You can then remove the
grille upward.
.. Loosen the loop¢
fig. 191 from the retainer
and then pull on the loop carefully ¢(D.
216
.. Press on the left side of the fuel filler door to
open
¢ page 214, fig. 188.
(D Note
Only pull on the loop until you feel resistance .
You wi ll not hea r it re lease . Otherwise you
could damage the emergency release mecha nism.
Selective catalytic reduction (Ad Blue)
General information
Applies to: vehicles with selective catalytic reduction (SCR)
In vehicles with selective catalytic reduction, a
urea solution (AdBlue) is injected into the ex
haust system before a nitrogen oxide catalytic
converter to reduce nitrogen emissions .
The Ad Blue is carried in a separate tank in the ve
hicle. The AdBlue usage accounts for approxi
mately 0.5% to 1.2% of the diesel fuel that is
used.
When a message about Ad Blue appears in the in
strument cluster display, you must refill the
Ad Blue yourself or have it refilled by an author ized Audi dealer or author ized Audi Service Facili
ty
¢ page 217.
@ Tips
-The instrument cluster display indicates the
distance remaining that can be driven
¢page 216. If the AdBlue tank is com
pletely empty , the eng ine will not start
again after the ign ition is switched off.
- Ad Blue is required by law to operate th is ve
hicle.
Messages in the instrument cluster display
Applies to: vehicles with selective catalytic reduction (SCR)
The display indicates if the Ad Blue level is Low or
if there is a system malfunction .
AdBlue level low
You will be informed if the AdBlue in the tank
drops below a certain level.
Fuel and Refueling
Ad Blue tank. If the wrong fluid is filled in
the tank, do not start the engine under any
circumstances. If yo u do, you risk damaging
the tank system and the engine. See an au
thorized Audi dealer or authorized Audi
Service Fac ility for assistance .
- AdBlue attacks surfaces such as painted ve
hicle components, plastic and carpet. Re
move the fluid as quickly as poss ible with a
damp cloth and plenty of cold water. If the
Ad Blue has already crysta llized, use wa rm
water and a sponge. Ad Bl ue residue that is
not removed will crystallize and can damage
the affected surface.
- Do not store refill bott les or canisters per
manently in the vehicle . If the container
l eaks, the escaping AdBlue could damage
the vehicle interior.
- Do not allow AdBlue to come into contact
with clothing. If there is contact with the
flu id, f lush immed iate ly w ith plenty of wa
ter.
(D Tips
Follow the Ad Blue manufacturer's instruc
tions for use and storage .
Refilling Ad Blue with a bottle
Applies to: veh icles w ith selective catalyt ic reduction (SCR)
"'Remove the cap from the refill bottle c> A in
Filling Ad Blue on page 217,
¢ @) in Filling
AdBlue on page 21 7.
"' Pos ition the bottle on the filler tube and turn
the bottle clockwise until it stops turning .
"'Pr ess lightly against the bottom of the bottle
to empty it. Continue press ing the bottom of
the bottle until it is empty or until fluid stops
flowing into the tank.
"' Remove the bottle and close the filler neck
c> page 219, Completing AdBlue refill .
(D Note
Only use refill bottles that are approved for
your vehicle. Using other systems can cause
Ad Blue to leak.
218
(D Tips
-You can obtain refi ll bott les from an author
ized Aud i dea ler or authorized Audi Service
Facility.
- A permitted refill bottle contains approxi
mately 0.5 gallon (1.9 liters) of AdBlue.
· Refilling Ad Blue with a canister
App lies to : vehicles with selective cata lyt ic r educt ion (SCR)
®
+®
Fig. 193 Canis te r w ith attachab le hose
N
Filling AdBlue on page 217, ¢(Din Filling
AdBlue on page 217.
"' Secure the end of the hose (Don the opening in
the canister @by turn ing the hose to the right.
"' Remove the cap @from the other end of the
hose @.
"' Posit ion the end of the hose @on the filler
neck in the vehicle and turn the hose to the
r ig ht to tighten it.
"' Lift the canister up and then tip it. Continue
holding the canister in a tipped position until it
is empty or until no more fluid flows into the
tank.
"' Remove the canister and close the filler neck
¢ page 219, Completing AdBlue refill.
(D Note
Only use refill canisters that are approved for
your vehicle. Using other systems can cause Ad Blue to leak .
0) Tips
-An authorized Audi dealer or authorized
Audi repair facility can tell you which refill
canisters are approved for your vehicle .
-A permitted refill canister contains approxi
mately 1.3 gallons (5 liters) of Ad B lue .
Completing AdBlue refill
Applies to: veh icles with selective catalyt ic reduction (SCR)
Cl os ing the fill er ne ck
~ Turn the Ad Blue cap to the r ight on the fill er
tube unti l the cap clicks into place ¢
A in Fill
ing Ad Blue on page 217,
¢ CD in Filling Ad Blue
on page 217 .
~ Then press on the left side of the tank door un -
t il you hear it lock.
After filling
T he vehicle must be driven so that the system
recogni zes th at the Ad Blue was refilled. Th is
process can take several minutes.
~ If there was no Ad Blue left in the tank and a
range of
O m i (0 km ) was shown in the display,
switch the ign ition on for about 30 seconds be
fore starting the engine.
Ad Blue can freeze at very low temperatures. If th is happens, the system will not detect
that the Ad Blue was refilled and it wi ll contin
ue to inform yo u of the low Ad Blue level. The
message turns off as soon as the tank thaws
out again .
Fuel and R efueling
219
-Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
- If work on the fuel system or the electrical
system is necessary:
- Always d isconnect the battery.
- Never smoke or work near heaters or open
flames. Flu ids in the engine compartment
could start a fire.
- Keep an app roved fire ext inguisher imme
d iate ly availab le.
- To avo id electr ical shock and personal injury
wh ile the eng ine is running or being started,
never touch:
- Ignition cables
- Other components of the high voltage
electronic ignition system.
- If you must perform a check or repa ir with
the engine running:
- First, fully apply the parking brake, move
selector lever to "P" (Park).
- Always use extreme caution to prevent
cloth ing, jewelry, or long hair from get
ting caught in the radiator fan, V-belts or
other mov ing parts, or from contacting
hot parts. Tie back ha ir before starti ng,
and do not wear clothi ng that will hang or
d roop into t he engine.
- Min imize exposu re to emission and chem i
cal hazards¢ .&.-
_& WARNING
California Proposition 65 Warn ing:
- E ngine exhaust, some of its constituents,
and certain vehicle components contain or
em it chem ica ls known to the St ate of C ali
f orn ia to cause cancer and bi rth de fects and
reproductive harm . In addition, certain flu
ids contained in ve hicles and certain prod
ucts of component wear contain or emit
Ch eck ing and Filling
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
- Battery posts, term inals and related acces
sories contain lead and lead compounds,
chemicals known to the State of Californ ia
to cause cancer and reproductive harms.
Was h hands afte r handling .
([) Note
When adding flu ids, always make sure that
they are poured into the proper co nta iner or
fille r opening, otherwise serious damage to
vehicle systems w ill occur.
® For the sake of the environment
To detect leaks in time, inspect the veh icle
floor pan from unde rneath regularly . If you
see spots from oil or other veh icle fluids, have
your vehicle inspected by an authorized Audi
dealer.
Closing the engine hood
.,.. Pull the hood down un til the press ure from the
struts is reduced.
.,.. Let the hood
drop down and latch in p lace . Do
not try to push it shut;
it may fail to engage
¢ _& .
_& WARNING
--A hood that is not completely latched co uld
fly up and block your view while driv ing.
- When you close the engine hood, check it to
make sure the safety catch has properly en
gaged . The hood s hou ld be flush with the
sur rounding vehicle body parts.
- If you notice while driv ing that the hood is
not secured properly, stop at once and close
it.
-
221