Page 516 of 648
5168-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the trunk or luggage compartment.
(→ P. 545, 561)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
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5178-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
●Do not drive over the wheel chocks, as doing so may damage the tires.
● When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
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Page 518 of 648
5188-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge indicates that the temperature is
higher than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped pro-
fessional, as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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Page 519 of 648
5198-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline
engine)
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system), or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an
airbag inflates upon collision, the fuel pump shut off system
stops supplying fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
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Page 520 of 648
5208-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
turn on or flash. If a light turns on or flashes, but then goes off,
this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected
by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light (red indicator)Indicates that:
• Low brake fluid (warning buzzer)
• Malfunction in the electronically controlled brake system
→ Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Continuing to drive the vehicle may be dangerous.
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic Multidrive control system (if equipped);
• The emission control system (if equipped);
• DPF system (if equipped);
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
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Page 525 of 648
5258-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
■If the tire pressure warning light fre quently comes on after blinking for 1
minute (vehicles with tire pressure warning system)
If the tire pressure warning light frequently comes on after blinking for 1
minute when the engine switch is turned to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system), have it checked by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
If the tire pressure warning light frequently comes on after blinking for 1
minute when you change between registered wheel sets, confirm the correct
wheel set has been selected.
■ If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped professional.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
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Page 527 of 648
5278-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
If a war ning message is displayed
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
Multi-information display
If any of the warning light comes on again after the following actions
have been performed, contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
If a warning is shown on the multi-information display, stay calm
and perform the following actions:
1
2
Warning message and warning buzzer list
Warning messageDetails/Actions
Indicates abnormal engine oil pressure The warning light may come on if the engine oil
pressure is too low.
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact any authorized Toyota dealer
or repairer, or another duly qualified and
equipped professional.
Continuing to drive the vehicle may be dan-
gerous.
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Page 530 of 648
5308-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
(If equipped)
Indicates a malfunction in the LDA (Lane Depar-
ture Alert)A buzzer also sounds.
→ Stop the vehicle in a safe place. Turn the
engine switch off and then turn it to the
“ON” position (vehicles without smart
entry & start system) or IGNITION ON mode
(vehicles with smart entry & start system)
again to reset the LDA system. Or restart
the LDA system by pressing LDA switch. If
the LDA system becomes normal, the sys-
tem can be activated.
(If equipped)
Indicates a malfunction in the RSA (Road Sign
Assist)
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
(Manual transmission)
Indicates a malfunction in the clutch switch
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Indicates that the electric parking brake system
cannot perform a request A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Vehicles with Stop & Start system: indicates that
the electric parking brake system cannot perform
a release request when the Stop & Start system
is operating (engine stopped or starting). A buzzer also sounds.
→ If the parking brake is not released once
the engine has restarted and the warning
message has disappeared, pull the parking
brake switch again to release the parking
brake.
Warning messageDetails/Actions
(Flashes)
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