Page 544 of 648
5448-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If you have a flat tire (vehicles with spare
tire)
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (Multidrive) or R (manual transmission).
● Stop the engine.
● Turn on the emergency flashers. ( →P. 508)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 4 5 8
WARNING
■ If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
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5478-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
WARNING
■ Using the tire jack
Improper use of the tire jack may cause the vehicle to suddenly fall off the
jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
● Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
● Always check that the tire jack is securely set to the jack point.
● Do not put any part of your body under the vehicle supported by the jack.
● Do not start or run the engine while your vehicle is supported by the jack.
● Do not raise the vehicle while someone is in it.
● When raising the vehicle, do not put an object on or under the jack.
● Do not raise the vehicle to a height greater than that required to replace
the tire.
● Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one work-
ing on or near the vehicle will be injured.
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Page 558 of 648

5588-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
WARNING
■ When using the compact spare tire
●Remember that your compact spare tire is specifically designed for use
with your vehicle. Do not use your compact spare tire on another vehicle.
● Do not use more than one compact spare tire simultaneously.
● Replace the compact spare tire with a standard tire as soon as possible.
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting
operations that cause sudden engine braking.
■ Speed limit when using the compact spare tire
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failing to
observe this precaution may lead to an accident causing death or serious
injury.
■ When the compact spare tire is installed
The vehicle speed may not be correctly detected, and the following systems
may not operate correctly:
●ABS & brake assist
● VSC
● TRC
● Navigation system (if equipped)
● Cruise control (if equipped)
● PCS (Pre-Crash Safety system) (if equipped)
● LDA (Lane Departure Alert) (if equipped)
● AFS (Adaptive Front-lighting System) (if equipped)
● EPS (Electric Power Steering)
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Page 561 of 648
5618-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (Multidrive) or N (manual transmission).
● Stop the engine.
● Turn on the emergency flashers. ( →P. 508)
XSedan
*1: Use of the jack and wheel nut wrench. (if equipped) ( →P. 551)
A jack and wheel nut wrench can be purchased at any authorized Toyota
dealer or repairer, or another dul y qualified and equipped professional.
*2: Use of the wheel cap clip. (if equipped) ( →P. 478)
Before repairing the tire
Location of the emergency tire puncture repair kit, jack and tools
Wheel nut wrench*1
Towing eyelet
Parking brake release tool
Jack*
1
Wheel cap clip*2
Jack handle*1
Emergency tire puncture
repair kit
1
2
3
4
5
6
7
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Page 566 of 648
5668-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
Make sure that the compressor
switch is off.
Remove the power plug from
the compressor.
Connect the power plug to the
power outlet socket. (→P. 418)
Check the specified tire inflation pressure.
Tire inflation pressure is specified on the label as shown.
Start the vehicle’s engine.
9
10
11
12
XLeft-hand drive vehicles XRight-hand drive vehicles
13
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5758-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
If the engine will not star t
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded. (gasoline engine)
Try to restart the engine again following correct starting procedures.
(→ P. 209, 212)
● There may be a malfunction in the engine immobilizer system.
(→ P. 7 8 )
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 585)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( →P. 576)
If the engine will not start even though correct starting proce-
dures are being followed ( →P. 209, 212), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the personal/interior lights
and headlights are dim, or the horn does not sound or sounds at
a low volume
The starter motor does not turn over (vehicles with smart entry &
start system)
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Page 576 of 648

5768-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
One of the following may be the cause of the problem.
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 585)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Push and hold the engine switch about 15 seconds while depress-
ing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the personal/interior lights
and headlights do not turn on, or the horn does not sound
Emergency start function (Multidrive vehicles with smart entry &
start system)
1
2
3
4
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Page 577 of 648
5778-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the engine switch to the “ACC” position (vehicles without
smart entry & start system) or ACCESSORY mode (vehicles with
smart entry & start system).
Depress the brake pedal.
Press the “SHIFT LOCK” but-
ton.
The shift lever can be shifted while
the button is pressed.
For vehicles with Multidrive: If the shift lever cannot be shifted
with your foot on the brake pedal, there may be a problem with
the shift lock system (a system to prevent accidental operation
of the shift lever). Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional, immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
1
2
3
4
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