TABLE OF CONTENTS6
AVENSIS_OM_OM20C20E_(EE)8-1. Essential information
Emergency flashers ...........508
If your vehicle has to be stopped in an
emergency .......................509
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..........................511
If you think something is wrong ...............................518
Fuel pump shut off system (gasoline engine) .............519
If a warning light turns on or a warning buzzer
sounds .............................520
If a warning message is displayed .........................527
If you have a flat tire (vehicles with spare
tire) ..................................544 If you have a flat tire
(vehicles with
emergency tire
puncture repair kit) .......... 560
If the engine will not start ................................. 575
If the shift lever cannot be shifted from P .................. 577
If the parking brake cannot be released ......... 578
If the electronic key does not operate properly ........ 582
If the vehicle battery is discharged ...................... 585
If your vehicle overheats ... 590
If the vehicle becomes stuck................................ 593
8When trouble arises
AVENSIS_OM_OM20C20E_(EE).book Page 6 Thursday, January 29, 20 15 1:47 PM
3966-1. Using the air conditioning system and defogger
AVENSIS_OM_OM20C20E_(EE)
WARNING
■ To prevent burns or damage on your vehicle
NOTICE
■To prevent damage to your vehicle
●Do not turn the heater on and off repeatedly in 5 minute intervals as this
can shorten the life of the heater components. If the engine must be turned
on and off repeatedly within short intervals (such as when the vehicle is
being used for delivery purposes), turn the heater off.
● Do not modify or open the heater without consulting any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional.
This may cause a heater malfunction or a fire.
● Be careful not to splash water or spill liquid directly on the heater or on the
heater fuel pump. This may cause the heater to malfunction.
● Keep the intake and exhaust pipes of the heater free from water, snow,
ice, mud, etc. If the pipes become clogged, this can cause the heater to
malfunction.
● If you notice anything unusual, such as a fluid leak, smoke or poor opera-
tion, turn off the heater and have your vehicle checked by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
●Do not touch the heater or its exhaust
pipe as they are hot.
● Keep flammable items such as fuel
away from the heater and its exhaust
pipe. This may cause a fire.
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4577-3. Do-it-yourself maintenance
AVENSIS_OM_OM20C20E_(EE)
7
Maintenance and care
The water in the fuel filter needs to be drained every 20000 km (12000
miles).
Have the fuel filter drained by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
Fuel filter (diesel engine)
NOTICE
■When there is water in the fuel filter
Do not drive continuously with water accumulated in the fuel filter. This will
cause damage to the fuel injection pump.
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507
8When trouble arises
AVENSIS_OM_OM20C20E_(EE)8-1. Essential information
Emergency flashers ........... 508
If your vehicle has to be stopped in an
emergency ....................... 509 8-2. Steps to take in an
emergency
If your vehicle needs to be towed .......................... 511
If you think something is wrong ............................... 518
Fuel pump shut off system (gasoline engine) ............. 519
If a warning light turns on or a warning buzzer
sounds ............................. 520
If a warning message is displayed ......................... 527
If you have a flat tire (vehicles with spare
tire) .................................. 544
If you have a flat tire (vehicles with
emergency tire
puncture repair kit)........... 560
If the engine will not start.................................. 575
If the shift lever cannot be shifted from P .................. 577
If the parking brake cannot be released .......... 578
If the electronic key does not operate properly ........ 582
If the vehicle battery is discharged ....................... 585
If your vehicle overheats .... 590
If the vehicle becomes stuck ................................ 593
AVENSIS_OM_OM20C20E_(EE).book Page 507 Thursday, January 29, 2015 1:47 PM
5198-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline
engine)
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system), or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an
airbag inflates upon collision, the fuel pump shut off system
stops supplying fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
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6179-1. Specifications
AVENSIS_OM_OM20C20E_(EE)
9
Vehicle specifications
■Fuel tank opening for unleaded gasoline (gasoline engine)
To help prevent incorrect fueling, your Toyota has a fuel tank opening that
only accommodates the special nozzle on unleaded fuel pumps.
■ If you plan to drive in foreign countries (diesel engine)
Low sulfur diesel fuel may not be available, so please confirm the availability
with your distributor.
■ If your engine knocks
●Consult any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
● You may occasionally notice light knocking for a short time while accelerat-
ing or driving uphill. This is normal and there is no need for concern.
NOTICE
■Notice on fuel quality
●Do not use improper fuels. If improper fuels are used the engine will be
damaged.
● Gasoline engine: Do not use leaded gasoline.
Leaded gasoline will cause the three-way catalytic converter to lose its
effectiveness and emission control system to function improperly.
● Diesel engine:
Do not use a fuel that contains more than 10 ppm of sulfur.
Use of such a high sulfur fuel may damage the engine.
● Gasoline engine (EU area): Bioethanol fuel sold under names such as
“E50” or “E85” and fuel containing a large amount of ethanol should not be
used. The use of these fuels will damage the vehicle’s fuel system. In case
of any doubt, ask any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
● Gasoline engine (except EU area): Bioethanol fuel sold under names such
as “E50” or “E85” and fuel containing a large amount of ethanol should not
be used. Your vehicle can use gasoline mixed with 10% max ethanol. The
use of fuel with more than 10% ethanol content (E10) will damage the
vehicle’s fuel system. You must ensure that refueling is carried out only
from a source where fuel specification and quality can be guaranteed. In
case of any doubt, ask any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
AVENSIS_OM_OM20C20E_(EE).book Page 617 Thursday, January 29, 2015 1:47 PM
639Alphabetical index
AVENSIS_OM_OM20C20E_(EE)
Front position lightsLight switch ........................... 232
Wattage................................. 615
Front seats ............................... 166 Adjustment ............................ 166
Cleaning ................................ 430
Correct driving posture............ 32
Driving position memory ....... 170
Head restraints...................... 172
Seat heaters.......................... 397
Seat position memory ........... 170
Front turn signal lights
Replacing light bulbs ............. 497
Turn signal lever ................... 228
Wattage................................. 615
Fuel Capacity ................................ 601
Fuel filter ............................... 457
Fuel gauge ............................ 105
Fuel pump shut off system .... 519
Gas station information ......... 648
Information ............................ 616
Refueling ............................... 247
Type ...................................... 601
Warning light ......................... 522
Fuel consumption information............................. 117
Fuel filler door .......................... 247 Refueling ............................... 247
When the fuel filler door cannot be opened............... 249
Fuel filter................................... 457
Fuel pump shut off system ..... 519
Fuses ........................................ 485 Gas station information .......... 648
Gauges ..................................... 104
Gear Shift Indicator ................. 225
Glove box ................................. 403
Glove box light......................... 403
Hands-free system
(for cellular phone)
*............. 350
Head restraint .......................... 172
Headlight cleaner..................... 242
Headlights ................................ 232 Adaptive front-lighting system ................................ 234
Automatic headlight leveling ............................... 239
Automatic High Beam system ................................ 269
Follow me home system ....... 236
Light switch ........................... 232
Manual headlight leveling ..... 235
Replacing light bulbs..... 492, 504
Wattage ................................ 615
Heaters
Air conditioning system ........................ 382, 388
Automatic air conditioning system ................................ 388
Manual air conditioning system ................................ 382
Outside rear view mirrors ........................ 384, 391
Power heater ........................ 395
Seat heaters ......................... 397
G
H
*: For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual”.
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