Page 137 of 208

NoteDue to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of your vehicle's exterior, we recommend
that the cleaning and care of your vehicle be carried out by a ŠKODA Service
Partner.
Vehicle paint work
Read and observe
and on page 134 first.
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effec-
tive protection against harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest, when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly, we still recommend that you treat
the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and if it is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be trea- ted with a preservative afterwards.
CAUTION
■ Paint damage is to be repaired immediately.■Never apply wax to the windows.■
Mat painted or plastic parts must not be treated with polishing products or
hard waxes.
■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork
that come into contact with door seals or window guides.
Films
Read and observe
and on page 134 first.
Cleaning
Films (e.g. roof, decorative, protective films, etc.) must be cleaned more care-
fully than the vehicle paint.
The films may not be washed with a high-pressure cleaner.
Only wash the films with a soft cloth, mild soap solution and clean, warm wa-
ter.
Service life
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films.
Sunlight may also affect the strength of the film colour.
Films will age and become brittle – this is entirely normal; this is not a fault.
CAUTION
■ Never use aggressive cleaning agents or chemical solvents for the glued sur-
faces with films - there is a danger of film damage.■
Never use dirty cloths or chemical solvents for the glued surfaces with films -
there is a danger of damaging the film.
■
In the winter months, do not use an ice scraper to remove ice and snow from
the areas with films. Do not use any other objects to remove frozen layers of
snow or ice – risk of film damage.
■
Do not polish the films - risk of damage!
■
When transporting a load on the roof rack (e.g. roof box or similar), there is
an increased risk of film damage (e.g. of chipping from the secured load).
Plastic parts
Read and observe
and on page 134 first.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning prod-
ucts specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.135Care and maintenance
Page 138 of 208

Rubber sealsRead and observe
and on page 134 first.
All door seals and window guides are factory-treated with a colourless mattvarnish layer to prevent the freezing of painted body parts and to protect
against driving noise.
CAUTION
■ Do not treat the door seals and window guides with any products whatsoev-
er .■
Applying additional treatments to the seals can corrode the protective coat-
ing, and driving noise may occur.
Chrome and anodized parts
Read and observe
and on page 134 first.
First clean the chrome parts and anodized parts with a damp cloth and thenpolish them with a soft, dry cloth.
If this method does not completely clean the parts, use cleaning products spe-
cially designed for this purpose.
CAUTION
■ Do not polish the chrome parts and anodized parts in a dusty environment -
risk of surface scratches.■
Never use aggressive cleaning agents or chemical solvents for these parts -
there is risk of damage.
Windows and external mirrors
Fig. 149
Fuel filler flap: Remove ice scra-
per
Read and observe and on page 134 first.
Removing snow and ice
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors.
The ice scraper can be found on the inside of the fuel filler flap.
›
Open the fuel filler flap.
›
Slide out the ice scraper in the direction of the arrow » Fig. 149.
Cleaning windows
Regularly clean windows from the inside with clean water.
Dry the glass surfaces with a clean chamois leather or a cloth intended for this
purpose.
CAUTION
Instructions for removing snow and ice■The ice scraper should not be moved forward and backward but in one direc-
tion to avoid any damage to the surface of the glass.■
Snow or ice that is contaminated with coarse dirt such as fine gravel, sand or
salt must not be removed from the windows and mirrors – there is a risk of
damage to the surface of the windows and mirrors.
■
Do not remove snow or ice from glass parts using warm or hot water – risk of
cracks forming in the glass.
■
Make sure that when removing snow and ice from the windows, the labels
attached to the vehicle by the factory are not damaged.
CAUTION
Information for cleaning windows■Do not clean the inside of the windows with sharp-edged objects or corro-
sive and acidic cleaning agents – there is a risk of damaging the heating ele-
ments or window aerial.■
When drying the windows after washing the vehicle, do not use window
leathers that have been used to polish the bodywork. Residues of preserva-
tives in the window leather can make the window dirty and reduce visibility.
Headlight glasses
Read and observe
and on page 134 first.
Clean plastic front headlight lenses using clean, warm water and soap.
136General Maintenance
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CAUTION■The headlights are never to be wiped dry - there is a risk of damaging the
protective lacquer and the headlight glass subsequently developing cracks.■
Do not use sharp objects to clean the glasses - there is a risk of damaging
the protective lacquer and the headlight glasses subsequently developing
cracks.
■
Do not use any aggressive cleaning or chemical solvent products to clean the
headlights – risk of damaging the headlight lenses.
Door closing cylinder
Read and observe
and on page 134 first.
Specific products must be used for de-icing door lock cylinders.
CAUTION
Make sure that as little water as possible gets into the locking cylinder when
washing the vehicle - there is a risk of freezing the lock cylinder!
Cavity protection
Read and observe
and on page 134 first.
All the cavities of your vehicle which are at risk from corrosion are protectedfor life by a layer of protective wax applied in the factory.
This wax protection does not need to be inspected or re-applied.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
WARNINGSafety regulations should be observed when using petroleum cleaner to re-
move wax – risk of fire!
Jack
Read and observe
and on page 134 first.
The jack is maintenance-free.
If necessary, the moving parts of the jack should be lubricated with a suitable lubricant.
Wheels
Read and observe
and on page 134 first.
Wheel rims
Also thoroughly wash the wheel rims when washing the vehicle on a regular basis.
Regularly remove salt and brake abrasion, otherwise the rim material will be
corroded.
Light alloy wheels
After washing thoroughly, treat the wheel rims with a protective product for
light alloy wheels.
For the treatment of wheel rims do not use products which may cause damage
to the paint on the rims.
CAUTION
■ Damage to the paint layer on the wheel rims must be touched up immediate-
ly.■
Severe layers of dirt on the wheels can also result in wheel imbalance. This
may show itself in the form of a wheel vibration which is transmitted to the
steering wheel which, in certain circumstances, can cause premature wear of
the steering. This means it is necessary to remove the dirt.
Towing device and mounting recess
Read and observe
and on page 134 first.
Close the mounting recess with the cover to prevent any dirt from getting in.
If dirt is present, clean the inner surfaces of the mounting recess and treat
with a suitable preservative.
Always check the ball head before hitching a trailer. Apply a suitable grease, if
necessary.
Use the protective cover when stowing away the tow bar, in order to stop the
boot from getting dirty.
CAUTION
Apply grease to the inner part of the mounting recess. Make sure you do not
remove any grease.137Care and maintenance
Page 140 of 208

Under-body protectionRead and observe
and on page 134 first.
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
It is not possible to guarantee that the protective coating will not suffer any
damage as the vehicle is driven.
We recommend having the protective coating underneath the vehicle and the
chassis checked — preferably before the beginning of winter and at the end of
winter.
WARNINGNever use additional under-body protection or anti-corrosion agents for ex-
haust pipes, catalytic converters, diesel particle filters or heat shields.
When the engine reaches its operating temperature, these substances may ignite - risk of fire!
Wiper blades
Read and observe
and on page 134 first.
Clean the wiper blades regularly with a glass cleaner. The wiper blades shouldbe cleaned with a sponge or cloth if they are heavily soiled by insect residues,
for example.
The wiper blades can become soiled with wax residues after washing in auto-
matic vehicle wash systems for example.
Interior care
Introduction
This chapter contains information on the following subjects:
Natural leather
138
Artificial leather, materials and Alcantara ®
139
Seat covers
140
Safety belts
140We recommend using vehicle care products from ŠKODA Original Accessories.
These are available from ŠKODA Partners. The usage instructions on the pack-
age must be observed.WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Be sure to check clothing for colour fastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe
polish, etc., from the material (leather), panels and textiles as quickly as possi-
ble.
■
Do not attach scents or air fresheners to the dash panel – there is a risk of
damage to the dash panel.
■
Do not attach any stickers to the filaments or glass antenna - there is risk of
damage.
■
Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■
Cleaners that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
Note
Due to the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of the interior of your vehicle, we recom-
mend that cleaning and care of the interior of your vehicle be carried out by a
ŠKODA service partner.
Natural leather
Read and observe
and on page 138 first.
The leather needs, depending on the strain placed on it, regular cleaning and
maintenance.
138General Maintenance
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Dust and dirt in pores and creases cause abrasions on the surface and lead to
premature embrittlement of the leather surface. Therefore, they must be re-
moved regularly at short intervals with a cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth
and then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 ta-
blespoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather periodically with a suitable leather protector and use a skin
care cream with light blocker and impregnation after each cleaning.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams! Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to prevent the
leather from bleaching. If the vehicle is parked in the open for lengthy periods,
protect the leather from direct sunlight by covering it.
■
The use of an additional mechanical steering wheel lock may damage the
leather surface of the steering wheel.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts etc. may leave permanent scratches or signs of rubbing on the
surface or damage these. Such damage cannot be subsequently recognised as
a justified complaint.
Note
When using the vehicle, minor visible changes may occur to the leather parts
of the covers (e.g. wrinkles or creases) as a result of the stress applied to the
covers.Artificial leather, materials and Alcantara ®
Read and observe
and on page 138 first.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap
solution or cleaning products specially designed for this purpose.
Fabric
Clean upholstery cover materials and cloth trims on doors, boot cover, etc. us-
ing specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth.
Use a cloth and a cleaning agent specifically designed for this purpose to clean
the roof trim.
Remove any lumps on the cover fabric and any fabric residue using a brush.
Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and dirt in pores, creases and seams may chafe and damage the surface.
Therefore, they must be removed regularly at short intervals with a cloth or
vacuum cleaner.
Minor changes in colour caused by use are normal.
CAUTION
■ For Alcantara ®
seat covers, do not use any solvents, floor wax, shoe cream,
stain remover, leather cleaners or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order
to stop the artificial leather, materials or Alcantara ®
from bleaching. During ex-
tended periods of standing outdoors, protect artificial leather, fabrics or Alcan-
tara ®
by covering.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fast-
ness. This can cause damage or clearly visible discolouration to seat covers,
even when used correctly. This applies particularly to light-coloured seat cov-
ers. This does not relate to a fault in the seat cover, but rather to poor colour
fastness of the clothing textiles.
139Care and maintenance
Page 142 of 208

Seat coversRead and observe
and on page 138 first.
Electrically heated seats
Use a specific cleaning agent such as dry foam or similar to clean the covers.
»
.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially de-
signed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by
brushing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then
allow the seat to dry completely.
CAUTION
■ Do not clean the covers of electrically heated seats either with water or with
other liquids - there is a risk of damaging the seat heating system.■
Regularly remove dust from the seat covers using a vacuum cleaner.
■
Electrically heated seats must not be dried after cleaning by switching on the
heater.
■
Do not sit on wet seats - risk of seat deformation.
■
Always clean the seats “from seam to seam”.
Safety belts
Read and observe
and on page 138 first.
Wash dirty seat belts with mild soapy water.
Remove coarse dirt with a soft brush.
WARNING■ The seat belts must not be removed for cleaning.■Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
The seat belts must not be allowed to come into contact with corrosive
liquids (e.g. acids).
■
The seat belts must be fully dried before being rolled up.
Inspecting and replenishing
Fuel
Introduction
This chapter contains information on the following subjects:
Petrol and diesel refuelling
141
Lead-free petrol
141
Diesel fuel
142
The correct fuel grades for your vehicle are specified on the inside of the fuel
filler flap » Fig. 150 on page 141 .
WARNING■
The operating instructions of the refuelling system must always be fol-
lowed.■
Do not smoke when refuelling and do not use a mobile phone.
■
The fuel and fuel vapours are explosive - it can be fatal!
CAUTION
■ Never drive until the fuel tank is completely empty! The irregular supply of
fuel can cause misfiring, which can result in damage to parts of the engine and
the exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork –
risk of paint damage.
■
If the vehicle was not purchased in the country where it was intended to be
operated, you should check whether the fuel specified by the manufacturer is
offered in the country where the vehicle will be operated. You should also per-
haps check whether the manufacturer has recommended a different fuel for
operation of the vehicle in the corresponding country. If no prescribed fuel is
available, then you must check whether it is permitted by the manufacturer to
operate the vehicle with another fuel type.
140General Maintenance
Page 143 of 208

Petrol and diesel refuellingFig. 150
Open fuel filler flap / unscrew tank cap / place the tank cap on
the fuel filler flap
Read and observe
and on page 140 first.
Refuelling can be done if the following conditions are met. The vehicle is unlocked.
The engine and the ignition are switched off.
›
Press on the fuel filler flap in the direction of the arrow
1
» Fig. 150 .
›
Open the flap in the direction of the arrow
2
.
›
Unscrew the tank cap in the direction of the arrow
3
.
›
Remove the tank cap and place on top of the fuel filler flap in direction of ar-
row
4
.
›
Insert the pump nozzle into the fuel filler tube as far as it will go.
The fuel tank is full just as soon as the pump nozzle switches off for the first
time »
.
›
Remove the pump nozzle from the fuel filler neck and put it back in the
pump.
›
Screw in the tank cap in the opposite direction of the arrow
3
until it audibly
clicks into place.
›
Close the fuel filler flap until it clicks into place.
Check that the fuel filler flap is closed properly.
WARNINGInstructions for filling the reserve canister■Never fill the reserve can inside the vehicle.■
Never place the reserve can on the vehicle.
■
Always place the reserve can on the floor.
■
We do not recommend carrying any fuel canisters in your vehicle for safe-
ty reasons. In the event of an accident, these canisters can become dam-
aged and fuel may escape – risk of fire!
CAUTION
■ The fuel tank is full as soon as the pump nozzle switches off for the first
time, provided the nozzle has been operated properly. Do not continue refuel-
ling.■
Be careful when filling diesel fuel from the spare canister and then do this
slowly and cautiously – danger of contaminating the body.
Note
The fuel tank has a capacity of about 55 litres, containing a reserve of approx.
7 litres .
Lead-free petrol
The correct fuel grades for your vehicle are specified on the inside of the fuel
filler flap.
Read and observe
and on page 140 first.
The vehicle can only be operated with unleaded petrol that meets the EN 2281)
standard.
All petrol engines can be operated using petrol that contains at most 10% bio-
ethanol (E10).
Unleaded petrol 95/min. 92 and 93 RON/ROZ
We recommend using unleaded fuel with an octane rating of 95 RON. Unlea-
ded petrol with the octane ratings 92 or 93 RON can also be used, but may re-
sult in a slight loss in performance and slightly increased fuel consumption.
Unleaded petrol min. 95 RON / ROZ
Use unleaded fuel with the octane rating 95 RON or higher.
1)
In Germany also DIN 51626-1 or E10 for unleaded petrol with octane number 91 or 95 or DIN 51626-2 or E5
for unleaded petrol with octane number 95 and 98.
141Inspecting and replenishing
Page 144 of 208

In an emergency petrol with the octane ratings 91, 92 and/or 93 RON can also
be used, but may result in a slight loss in performance and slightly increased
fuel consumption. Continue driving at medium engine speeds and minimum
engine load »
.
Refuel using petrol of the prescribed octane number as soon as possible.
Unleaded petrol 98/(95) RON / ROZ
We recommend using unleaded fuel with an octane rating of 98 RON or higher.
Unleaded petrol 95 RON can also be used but this results in a slight loss in per-
formance and slightly increased fuel consumption.
In an emergency petrol with the octane ratings 91, 92 and/or 93 RON can also
be used, but may result in a slight loss in performance and slightly increased
fuel consumption. Continue driving at medium engine speeds and minimum
engine load »
.
Refuel using petrol of the prescribed octane number as soon as possible.
Fuel additives
Unleaded petrol in accordance with the EN 228 standard 1)
meets all the condi-
tions for a smooth-running engine. We therefore recommend that no fuel ad-
ditives are used. This can result in considerable damage to parts of the engine
or the exhaust system.
CAUTION
■ Even one filling of the tank with petrol that does not meet the standards can
lead to serious damage to parts of the exhaust system!■
If a fuel other than unleaded fuel which complies to the above mentioned
standards (e.g. leaded petrol) is put in the tank by mistake, do not start the en-
gine or switch on the ignition. Extensive damage to engine parts can occur.
CAUTION
■ If petrol with a lower octane number than the one prescribed is used do not
drive with a high engine speed. A high engine load can severely damage en-
gine components.■
Even in the event of an emergency, petrol of a lower octane number than 91
RON must not be used, otherwise the engine can be severely damaged.
CAUTIONIn no case may fuel additives with metal components be used, especially not
with manganese or iron content. There is a risk of causing severe damage to
parts of the engine or exhaust system.
CAUTION
Fuels with metal components, such as LRP (lead replacement petrol) should
not be used. There is a risk of causing severe damage to parts of the engine
or exhaust system.
Note
■ Unleaded petrol that has a higher octane number than that required by the
engine can be used without limitations.■
The use of petrol with an octane rating higher than 95 RON in does not re-
sult in either a noticeable increase in power nor lower fuel consumption in ve-
hicles for which unleaded petrol 95/min 92 or 93 RON is specified.
■
On vehicles using prescribed unleaded petrol of min. 95 RON, the use of pet-
rol with a higher octane number than 95 RON can increase the power and re-
duce fuel consumption.
Diesel fuel
The correct fuel grades for your vehicle are specified on the inside of the fuel
filler flap.
Read and observe
and on page 140 first.
The vehicle can only be operated with diesel fuel that meets the EN 5902)
standard.
All diesel engines can be operated using diesel fuel with at most 7% bio-diesel
(B7) 3)
.
Operation in winter – Winter-grade diesel fuel
In the cold season, only use “winter-grade diesel fuel” which will still operate
properly even at a temperature of -20 °C.
1)
In Germany also DIN 51626-1 or E10 for unleaded petrol with octane number 91 or 95 or DIN 51626-2 or E5
for unleaded petrol with octane number 95 and 98.
2)
In Germany also DIN 51628, in Austria ÖNORM C 1590, in Russia GOST R 52368-2005 / EN 590:2004.
3)
In Germany according to the DIN 52638 standard, in Austria ÖNORM C 1590, in France EN 590.
142General Maintenance