Transmission oil change ................3
24
Automatic transmission emer-
gency mode ....................................... 145
AUX port ............................................. 237
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 130
Adjusting ....................................... 194
Conditions for switching on ........... 123
Heating time .................................. 123
Important safety notes .................. 122
Operating with the button (control
panel) ............................................ 123
Operation with the remote con-
trol ................................................. 125
Operation with the timer ................ 127
Problem (malfunction) ................... 132
Selecting a switch-on time ............. 124
Setting the switch-on time ............. 125
see Auxiliary heating
Axle load, permissible (trailer tow-
ing) ...................................................... 330 B
Backup lamps Replacing bulbs ............................ .103
Backup lamps (Chassis Cab)
Replacing bulbs ............................ .104
BAS (Brake Assist System)
Display message ............................ 205
Function/notes ................................ 59
Indicator lamp ................................ 218
Basic settings
see Settings
Battery
Isolating switch .............................. 137
Replacing (SmartKey) ..................... .69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 264
Charge indicator lamp ................... 222
Charging ........................................ 263
Disconnecting and connecting
(driver's footwell) ........................... 260 Disconnecting and connecting
(engine compartment) ................... 262
Display message ............................ 216
Important safety notes .................. 258
Installing/removing (driver's foot-
well )............................................... 262
Installing/removing (engine com-
partment) ....................................... 263
Jump starting ................................. 276
Location ......................................... 260
Removing/installing the floor cov-
ering (driver's footwell) .................. 260
Before driving off
Important safety notes .................. 138
Belt
see Seat belts
Bleeding the fuel system .................. 141
Blind Spot Assist
Activating/deactivating ......... 165, 194
Notes/function .............................. 163
Trailer towing ................................. 165
BlueTEC exhaust gas aftertreat-
ment
Notes ............................................... 25
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 254
Display message ............................ 206
Notes ............................................. 324
Warning lamp ................................. 219
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulb s............................. 103
Brake lamps (Chassis Cab)
Replacing bulb s............................. 104
Brake linings
Display message ............................ 205
Indicator lamp ................................ 222
Brake system
Malfunction .................................... 205 Index
5
E
EBD (electronic brake force distri-
bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .269
Display message ............................ 216
Emergency release .......................... 74
Function .......................................... .74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation ........................................ .49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output ............ .25
Check Engine warning lamp .......... .224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316 Problem (malfunction) ................... 141
Engine oil
Adding .......................................... .252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP ®
(Electronic Stability Pro-
gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ................................... .211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 23110
Index
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ...............................56
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power supply
Battery isolating switch ................. 137
Switching off ..................................1 37
Switching on .................................. 137
Power take-off
Engine speed setting ..................... 172
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 138
Visual check of the vehicle exte-
rior ................................................. 138
Protection of the environment
General notes .................................. 23
Pulling away ...................................... 140 Q
Qualified specialist workshop ........... 25R
Radiator cover ..................................... 27
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 24
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 193
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 195
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) .. 233 Rear compartment
Activating/deactivating climate
control .......................................... .116
Setting the air vents ..................... .121
Rear door
Child-proof locks .............................. 56
Important safety notes .................... 75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................ .103
Switching on/off .............................. 93
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................ .104
Rear interior light
Replacing bulbs ............................ .106
Rear lamps
see Lights
Rear rack
Notes ............................................. 245
Rear view camera
Cleaning instructions ..................... 269
Important safety notes .................. 171
Switching on .................................. 171
Rear window defroster
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Rear window wiper ........................... 108
Switching on/off ........................... 108
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 89
Refilling
DEF filler neck ............................... 148
Important safety notes (Diesel
Exhaust Fluid – DEF) ..................... .147
Refilling procedure (Diesel
Exhaust Fluid – DEF) ..................... .148
Refrigerant ......................................... 326
Refueling
Fuel filler fla p................................. 146
Fuel gauge ..................................... 181
Important safety notes (fuel )......... 145
Refueling procedure (fuel )............. 146
see Fuel Index
15
Releasing the parking lock man-
ually (automatic transmission)
........ 145
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................... 99
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
Introduction ..................................... 42
Warning lamp (function) .......... 42, 222
Reverse warning feature .................. 140
Roof carrier
Maximum payloa d.......................... 328
Notes ............................................. 245
Roof load (roof carrier) ..................... 328S
Safety Child restraint systems .................... 52
Children in the vehicle ..................... 51
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 45
Cleaning ......................................... 271
Correct usage .................................. 45
Display message ............................ 207
Fastening ......................................... 45
Important safety guidelines ............. 44
Introduction ..................................... 43
Releasing ......................................... 46
Warning lamp ................................. 227
Warning lamp (function) ................... 46
Seat heating ......................................... 87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 271 Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 242
Selector lever
Cleaning ......................................... 270
Sensors (cleaning instructions) ....... 268
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 258
Exceeding a service due date ........ 258
Notes ............................................. 257
Service due date (automatic dis-
play) ............................................... 257
Service products
Brake fluid ..................................... 324
Coolant (engine) ............................ 325
Diesel ............................................ 318
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 322
Fuel ................................................ 318
Important safety notes .................. 318
Power steering fluid ....................... 324
Refrigerant ..................................... 326
Transmission oil ............................. 324
Washer fluid ................................... 326
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 191
Vehicles without steering wheel
buttons .......................................... 183
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 188
Resetting submenus (vehicles
with steering wheel buttons) ......... 189
Short journeys (diesel particle fil-
ter) ...................................................... 153 16
Index
Side windows
Cleaning ......................................... 267
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 56
Cleaning ......................................... 269
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
Opening/closing from the inside ..... 73
Opening/closing from the out-
side .................................................. 73
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 194
Checking the battery ....................... 68
Display message ............................2 17
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 138
Snow chains ...................................... 287
Sockets .............................................. 236
Spare wheel
General notes ................................ 312
Important safety notes .................. 312
Removing/mounting ..................... .313
Special seat belt retractor .................. 52
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 191
Digital (vehicles without steering
wheel buttons) ............................... 182
Selecting display unit (vehicles
with steering- wheel buttons) ....... .190
see Instrument cluster Sprinter Dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................ .100
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Start-off assist
Display message ............................ 205
Starting (engine) ................................ 139
Station
see Radio
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 270
Step
see Electrical step
Stickers
General safety notes ........................ 22
Stowage spaces
see Stowage spaces and stowagecompartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment .............. .231
Glove box ....................................... 230
Important safety notes .................. 230
Paper holder .................................. 233
Stowage compartment above the
windshield ..................................... 232
Stowage compartment in the cen-
ter console ..................................... 232
Stowage compartment in the
dashboard ...................................... 231
Stowage space above the head-
liner ............................................... 232
Stowage space under the rear
bench seat ..................................... 233
Stowage space under the twin co-
driver's sea t................................... 232
Summer tires ..................................... 286
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 61
Switching the heater booster func-
tion on/off ......................................... 130 Index
17
Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights .............................................. .177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle .......................................... .280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ................................................. .270
Trip computer (on-board com-
puter) ................................................. .195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steeringwheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316 TWR (Tongue Weight Rating) (defi-
nition)
................................................. 305 U
Unlocking From inside the vehicle (central
unlocking button) ............................ .71
USB port .............................................2 38 V
Vehicle Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty ............................ .22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey )...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280 20
Index
W
Warning Stickers .......................................... .22
Warning and indicator lamps
Brakes .......................................... .219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP ®
.............................................. 218
ESP ®
function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ................................... .275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ................................... .222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator ............................ .226
Windshield washer fluid ................. 226
Washer fluid
Adding .......................................... .255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ................................... .107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306 Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing .......................................... .306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding .......................................... .255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ..................... .153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21
Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
226
00E2
DEF supply low or contami-
nated/thinned 182
Exhaust gas aftertreatment
malfunction 221
00C7
Warning and indicator
lamps, distance warning
system
162
00B0
Warning and indicator
lamps, Lane Keeping Assist
166
003E
Door or hood open 227
Electrically operated step
malfunction 227
0026
Brake pads/linings worn 222
0057
High-beam headlamps on
(vehicle with steering wheel
buttons) 94
004D
Right-hand turn signal 94
003D
ASR malfunction 58
BAS malfunction 218
0089
ESP
®
malfunction 218 Function Page
009F
Dirt accumulation in air fil-
ter
225
00B4
Reserve fuel 181
Fuel filler cap open 224
00B8
Water in the fuel 226
003D
Battery charging malfunc-
tion
222
0049
Bulb defective 227
0087 Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 155
0058
Low-beam headlamps on 92
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on
(vehicle without steering
wheel buttons) 94
0077
Reserve fuel 224
Fuel filler cap open 224
0089
ESP
®
malfunction 218
0076
Fasten seat belts 227
i
Corresponding messages may also be
shown in the display (Y page 197).36
Instrument clusterAt a glance