2015 MERCEDES-BENZ SPRINTER ESP

Publication details
Internet
Further information on Mercedes-Benz vehi-
cles can be obtained on the Internet at
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical documen-
tation team at the address on the inside of the front cover.© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without writ-
ten permission. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
Symbols G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful instruc-
tions or further information that could be
helpful to you.
X This symbol designates an instruc-
tion you must follow.
X Several consecutive symbols indi-
cate an instruction with several
steps.
(Y page) This symbol tells you where you
can find further information on a
topic.
YY This symbol indicates a warning or
an instruction that is continued on the next page.
Display Display This text indicates a message on
the display and the rear view cam-
era monitor. Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
As at 03.03.2014

1, 2, 3 ...
12 V socket ........................................ 236 A
ABS (Anti-lock Braking System) Display message ............................ 204
Function/notes ................................ 57
Important safety notes .................... 57
Indicator lamp ................................ 218
Access step in the bumper
Cleaning .........................................2 69
Activating/deactivating cooling
with air dehumidification ................. 117
Activating/deactivating the roof
ventilator .......................................... .133
Adaptive Brake Assist
Function/notes ............................ .162
ADAPTIVE ESP ®
see ESP ®
(Electronic Stability Program)
Add-on equipment ............................... 26
Additional indicators
Replacing bulbs (roof) .................... 104
Additives
Diesel ............................................ 320
Engine oil ....................................... 323
ADR (working speed governor) ........172
Air bags
Deployment ..................................... 49
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes .................... 47
Introduction ..................................... 47
Thoraxbag ........................................ 48
Window curtain air bag .................... 49
Air filter
Indicator lamp ................................ 225
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 121
Adjusting on the roof ..................... 121
Important safety notes .................. 120
Setting the center air vents ........... 121
Setting the side air vents .............. .121 Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Air-recirculation mode
Important safety notes .................. 120
Switching on/off ........................... 120
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 62
Armrests .............................................. 87
Ashtray ............................................... 235
ASR (acceleration skid control)
Activating/deactivating ................... 58
Display message ............................ 205
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 218
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 61
Switching off the alarm .................... 61
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............265
Automatic climate control
see Climate control
Automatic headlamp mode ................ 93
Automatic locking ............................... 71
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 143
Changing gear yoursel f.................. 143
Driving tips .................................... 144
Emergency running mod e.............. 145
Important safety notes .................. 142
Kickdown ....................................... 144
Maneuvering .................................. 144
Overview ........................................ 142
Problem (malfunction) ................... 145
Releasing the parking lock man-
uall y............................................... 145
Selector lever ................................ 142
Selector lever positions ................. 143
Shift ranges ................................... 144
Starting the engine ........................ 139
Touchshift ...................................... 143
Trailer towing ................................. 144 4
Index

E
EBD (electronic brake force distri-
bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .269
Display message ............................ 216
Emergency release .......................... 74
Function .......................................... .74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation ........................................ .49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output ............ .25
Check Engine warning lamp .......... .224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316 Problem (malfunction) ................... 141
Engine oil
Adding .......................................... .252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP ®
(Electronic Stability Pro-
gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ................................... .211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 23110
Index

W
Warning Stickers .......................................... .22
Warning and indicator lamps
Brakes .......................................... .219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP ®
.............................................. 218
ESP ®
function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ................................... .275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ................................... .222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator ............................ .226
Windshield washer fluid ................. 226
Washer fluid
Adding .......................................... .255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ................................... .107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306 Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing .......................................... .306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding .......................................... .255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ..................... .153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21

G
WARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep thedoor/window in the partition closed during
transport.
Examples of substances that are hazardous
to health and/or react aggressively:
R Solvents
R Fuel
R Oil and grease
R Cleaning agents
R Acids Protection of the environment
Economic and environmentally aware
driving H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner. Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental issues and recommen-
dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate
and recycle these materials. Observe all rel-
evant environmental guidelines and regula- Introduction
23 Z

tions when disposing of materials. This helps
to protect the environment. Operating safety and vehicle approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. The guidelines
must be observed during disposal.
In California, you can find more information
on the Internet at www.dtsc.ca.gov. Notes on operating the vehicle
There is a risk of damage to the vehicle if:
R the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R you drive too quickly over an obstacle, e.g.
a curb or a pothole
R a heavy object hits the underbody or chas-
sis component
In these or similar situations, the vehicle
body/frame, the underbody, chassis compo-
nents, wheels or tires could be damaged even
if this is not visible from the outside. Compo-
nents that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between the underbody and underbody paneling.
These materials could ignite if they remain in contact with hot components of the exhaust
system for an extended period. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired imme- diately at a qualified specialist workshop. If
you become aware when continuing the jour-
ney that driving safety has been effected,
stop as soon as possible in accordance with
the traffic conditions. In such cases, consult a
qualified specialist workshop. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference. 2. This device must accept
any interference received, including interfer-
ence that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause interference, and 2) these
devices must accept any interference
received, including interference that may
cause undesired operation of the device". 24
Introduction

Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power out-
put of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop.
A qualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on the vehicle.
This is especially the case for work relevant to
safety. Observe the information in the Main-
tenance Booklet. The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety. We can only inform you about vehicle checks if
we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat-
ment must be operated with Diesel Exhaust
Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi-
tions. Therefore, add to the DEF supply tank
regularly during vehicle operation or, at the Int
roduction
25 Z

You alone accept the responsibility if body
manufacturers or dealers make modifications that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documenta-
tion of modifications to the affected vehicle
components.
You are responsible for certification and con- firmation that:
R all the applicable standards and regulations
that are affected by the vehicle modifica-
tion are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of acces-
sories does not affect the safety of the
vehicle
We are not responsible for the final certifica-
tion, product liability or warranty claims
which result from the modifications. This
applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final- stage manufacturer or for the consequential
product liability.
Notes on the radiator Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect pro-
tection covers or anything similar.
Otherwise, the values of the diagnostic sys-
tem may be affected. Some of these values
are legally prescribed and must always be
correct. Information on the cargo compartment
floor !
The wooden or plastic cargo area floor fit-
ted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area floor removed. This then affects the secur-ing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed. Genuine Mercedes-Benz parts
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a
qualified specialist workshop. H
Environmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in Introduction
27 Z