2015 MERCEDES-BENZ SPRINTER ESP

Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions and func-
tions as a reminder to take extra care while
driving.
X If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force. ASR (acceleration skid control)
General notes Important safety notes
Observe the important safety guidelines for
the driving safety system (Y
page 57).
ASR can neither reduce the risk of an accident nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the 003Dindicator
lamp lights up while the engine is running and the engine power may be reduced
(Y page 218).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with- out difficulty. The type of tires and total
weight of the vehicle as well as the gradient of
the road also play a crucial role. If ASR intervenes, the
0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skiddingand of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly and when absolutely necessary. When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel 58
Driving safety systemsSafety

If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is malfunction-
ing, the 003Dwarning lamp lights up while the
engine is running (Y page 218).
BAS operates in emergency braking situa-
tions. If you depress the brake quickly, BAS
automatically increases the brake pressure,
thereby reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force distribu-
tion) G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident. You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pres-
sure to the rear wheels. This enables EBD to
improve handling during braking.
Observe the information on warning and indi- cator lamps (Y page 218). ESP
®
(Electronic Stability Program)
Important safety notes Observe the important safety guidelines for
the driving safety system (Y
page 57). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If
you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If ESP ®
is malfunctioning, the 0089warning
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 218).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
Crosswind Assist Crosswind Assist does not work if ESP
®
is
deactivated or disabled because of a mal-
function. Driving safety systems
59Safety Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only
when in immediate proximity of the vehicle.
This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro- grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

In order to reduce risks:
R draw the passengers' attention to the elec-
trical step. Wait until the electrical step is
fully extended.
R do not jump out of the vehicle.
R only use the grab handle and step. Only
they are designed for such a load.
R keep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and ice. Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equip- ped with an electrical step.
X When getting in and out of the vehicle, use
the grab handles and electrical step 0043.
Electrical step 0043automatically extends
when the sliding door is opened and retracts
when it is closed.
Electrical step 0043is equipped with an
obstruction detection device on the front
side. If the step comes into contact with an
obstacle while it is extending, it stops.
After you have removed the obstacle, you
must first close the sliding door and open it
once again so that the step can extend com-
pletely.
i If the electrical step obstructs loading,
you can prevent the step from extending
when opening the sliding door via obstacle
detection. The electrical step can then
remain retracted and a forklift or other lift- ing equipment can be moved nearer to the
cargo compartment.
Vehicles without steering-wheel buttons:
if the 003E indicator lamp in the instrument
cluster lights up and a warning tone sounds,
electrical step 0043is malfunctioning
(Y page 227).
Vehicles with steering wheel buttons: if
the Electrical Step
Electrical Step message is shown in
the display and a warning tone sounds, elec-
trical step 0043is malfunctioning (Y page 216).
If electrical step 0043is malfunctioning, the
step may only partially extend/retract or may not extend/retract at all. If a malfunction
does occur, you will have to retract and lock
electrical step 0043manually before continuing
the journey (Y page 74).
Before passengers get out of the vehicle, let
them know that electrical step 0043might not
be extended. Emergency release
! Driving with the step extended may result
in it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and
lock it into place manually before continu-
ing your journey. X
Pull R-clips 0044on both rods 0043on the
underside of the step out of their respective
pins.
X Remove washers 0087and detach both
rods 0043. 74
Electrical stepOpening and closing

X
Fold rods 0043into the housing in the step.
X Push the step into its housing. i
When securing the step for the first time,
you must pierce a film with the R-clips.
X Insert R-clips 0044into the step as far as they
will go through the holes on both sides of
the housing.
The step is secured in its housing. Rear doors
Important safety notes
G
WARNING
If you open a rear door, you could:
R endanger other people or road users
R be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked. G
WARNING
If you open the rear doors to 90° (detent posi- tion), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as an
obstacle at a late stage by other road users.
This could lead to an accident.
Therefore, in such a situation, ensure that the vehicle is visible from the rear according to
the respective national regulations, e.g. with a
warning triangle.
! Make sure that there is sufficient clear-
ance when opening the rear doors. You
could otherwise damage the vehicle and
objects in close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the
open rear door is correctly engaged in the
detent. Opening/closing from the outside
Opening the right-hand rear door X
Pull handle 0043.
X Swing the rear door to the side until it
engages. Rear doors
75Opening and closing Z

X
To unlock: press the catch in the direction
of arrow 0087.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0043.
X To close: slide the sliding door in the direc-
tion of arrow 0044until it engages. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. Opening/closing the side window
Control panel (example: driver's door)
0043
Power window, left
0044 Power window, right
X Turn the key to position 2in the ignition
lock.
X Press or pull button 0043or0044 until the cor-
responding side window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press
or pull the switch again. 78
Side windowsOpening and closing

Twin co-driver's seat
X
To fold a seat cushion forwards: lift the
seat cushion out of front anchorage 0043.
X Pull the seat cushion forwards slightly and
out of rear anchorage 0044.
X Fold the rear edge of the seat cushion up.
i You can stow various articles in the space
under the twin co-driver's seat.
X To fold the seat cushion back: fold down
the seat cushion by the rear edge.
X Slide the seat cushion under the seat back-
rest into rear anchorage 0044.
X Push down on the seat cushion at the front
until it engages in front anchorage 0043.Folding seat
G
WARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid- ing door before a person sits on the folding
seat. Folding seat (example with partition sliding door)
X Remove key 0043from the partition sliding
door.
X Pull grip 0044of the catch in the direction of
the arrow and fold seat cushion 0087up or
down.
X Release grip 0044of seat cushion 0087in the
corresponding end position.
X Move the seat cushion 0087until it engages.
Grip 0044of the catch must lie completely on
the seat frame. Rear bench seat (Passenger Van)
G
WARNING
If the rear bench seat is not installed as descri- bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
! For safety reasons, the four-seat rear
bench must only be removed or installed at
a qualified specialist workshop.
Keep the seat bench mounting recesses in
the vehicle floor free from dirt and foreign
objects. Seats
85Seats, steering wheel and mirrors Z

Locking mechanism lever on the feet of the bench
seat
X To remove the rear bench seat: swing all
levers 0043of the bench seat completely
upwards.
The bench seat moves back into the seat
mounting recesses on the vehicle floor.
X Lift the bench seat upwards out of the seat
mounting recesses. i
Do not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
X To install the rear bench seat: observe
the prescribed installation position of the
bench seat.
Install the two-seat bench seat only on the
driver's side.
X Check mounting shells 0044on the vehicle
floor.
X Position the bench seat in the direction of
travel in corresponding mounting shells 0044.X
Slide the bench seat forwards until you
hear the locking mechanisms engage.
X Check levers 0043on the anchorages of the
bench seat.
All levers 0043must be flush to the vehicle
floor. Head restraints
G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not change over the head restraints for the
front and rear seats. Otherwise, it will not be
possible to correctly adjust the height and
angle of the head restraints.
Adjust the head restraint so that it is as close as possible to your head. Head restraint (example: luxury head restraint on
the co-driver's seat)
0043 Release button
0044 Head restraint height
0087 Head restraint angle (luxury head
restraints only) 86
SeatsSeats, steering wheel and mirrors