
F
Fire extinguisher .............................. .276
First-aid kit ......................................... 275
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 306
General notes ................................ 305
Fog lamps
Switching on/off .............................. 93
Fogged-up windows
see Climate control
Folding seat ......................................... 85
Folding table
In the twin co-driver's seat ............ 234
Frequencies
Mobile phone ................................. 316
Two-way radio ................................ 316
Front fog lamps
Switching on/off .............................. 93
Front interior light
Replacing bulbs ............................ .105
Front windshield
see Windshield
Fuel
Additives (diesel )........................... 320
Consumption information .............. 320
Consumption statistics .................. 195
Diesel at very low outside temper-
atures ............................................ 319
Display message ............................ 212
Driving tips .................................... 152
Fuel gaug e..................................... 181
Important safety notes .................. 318
Problem (malfunction) ................... 147
Quality (diesel )............................... 319
Refueling ........................................ 145
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 195
Showing the range (vehicles with
steering wheel buttons) ................. 195
Tank content/reserve fue l............. 319
Fuel filter with water separator
draining ......................................... 255
Indicator lamp ................................ 226
Fuel gauge ......................................... 181 Fuel tank
Problem (malfunction) ................... 147
Fuel tank content
Reserve, display message .............. 212
Fuses .................................................. 280 G
Gasoline Reserve fuel warning lamp ............. 224
General driving tips
Driving short distances .................. 153
Genuine parts ...................................... 27
Glove box ........................................... 230
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 303
Guarantee ............................................ 28 H
Handbrake see Parking brake
Hazard warning lamps ........................ 95
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Headlamps
Adding fluid to cleaning system ..... 255
Cleaning system (function) .............. 95
Fogging up ....................................... 97
see Automatic headlamp mode
Headliner (cleaning instructions) .... 271
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 96
Replacing bulb s............................. 100
Switching on/of f.............................. 94
Highbeam Assist
Function/note s................................ 96
Switching Highbeam Assist on/
off .................................................. 192
Hood
Closing ........................................... 249
Display message ............................ 217
Important safety notes .................. 248
Indicator lamp ................................ 227
Opening ......................................... 248 Index
11

Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ...............................56
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power supply
Battery isolating switch ................. 137
Switching off ..................................1 37
Switching on .................................. 137
Power take-off
Engine speed setting ..................... 172
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 138
Visual check of the vehicle exte-
rior ................................................. 138
Protection of the environment
General notes .................................. 23
Pulling away ...................................... 140 Q
Qualified specialist workshop ........... 25R
Radiator cover ..................................... 27
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 24
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 193
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 195
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) .. 233 Rear compartment
Activating/deactivating climate
control .......................................... .116
Setting the air vents ..................... .121
Rear door
Child-proof locks .............................. 56
Important safety notes .................... 75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................ .103
Switching on/off .............................. 93
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................ .104
Rear interior light
Replacing bulbs ............................ .106
Rear lamps
see Lights
Rear rack
Notes ............................................. 245
Rear view camera
Cleaning instructions ..................... 269
Important safety notes .................. 171
Switching on .................................. 171
Rear window defroster
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Rear window wiper ........................... 108
Switching on/off ........................... 108
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 89
Refilling
DEF filler neck ............................... 148
Important safety notes (Diesel
Exhaust Fluid – DEF) ..................... .147
Refilling procedure (Diesel
Exhaust Fluid – DEF) ..................... .148
Refrigerant ......................................... 326
Refueling
Fuel filler fla p................................. 146
Fuel gauge ..................................... 181
Important safety notes (fuel )......... 145
Refueling procedure (fuel )............. 146
see Fuel Index
15

Side windows
Cleaning ......................................... 267
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 56
Cleaning ......................................... 269
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
Opening/closing from the inside ..... 73
Opening/closing from the out-
side .................................................. 73
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 194
Checking the battery ....................... 68
Display message ............................2 17
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 138
Snow chains ...................................... 287
Sockets .............................................. 236
Spare wheel
General notes ................................ 312
Important safety notes .................. 312
Removing/mounting ..................... .313
Special seat belt retractor .................. 52
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 191
Digital (vehicles without steering
wheel buttons) ............................... 182
Selecting display unit (vehicles
with steering- wheel buttons) ....... .190
see Instrument cluster Sprinter Dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................ .100
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Start-off assist
Display message ............................ 205
Starting (engine) ................................ 139
Station
see Radio
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 270
Step
see Electrical step
Stickers
General safety notes ........................ 22
Stowage spaces
see Stowage spaces and stowagecompartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment .............. .231
Glove box ....................................... 230
Important safety notes .................. 230
Paper holder .................................. 233
Stowage compartment above the
windshield ..................................... 232
Stowage compartment in the cen-
ter console ..................................... 232
Stowage compartment in the
dashboard ...................................... 231
Stowage space above the head-
liner ............................................... 232
Stowage space under the rear
bench seat ..................................... 233
Stowage space under the twin co-
driver's sea t................................... 232
Summer tires ..................................... 286
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 61
Switching the heater booster func-
tion on/off ......................................... 130 Index
17

Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights .............................................. .177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle .......................................... .280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ................................................. .270
Trip computer (on-board com-
puter) ................................................. .195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steeringwheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316 TWR (Tongue Weight Rating) (defi-
nition)
................................................. 305 U
Unlocking From inside the vehicle (central
unlocking button) ............................ .71
USB port .............................................2 38 V
Vehicle Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty ............................ .22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey )...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280 20
Index

tions when disposing of materials. This helps
to protect the environment. Operating safety and vehicle approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. The guidelines
must be observed during disposal.
In California, you can find more information
on the Internet at www.dtsc.ca.gov. Notes on operating the vehicle
There is a risk of damage to the vehicle if:
R the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R you drive too quickly over an obstacle, e.g.
a curb or a pothole
R a heavy object hits the underbody or chas-
sis component
In these or similar situations, the vehicle
body/frame, the underbody, chassis compo-
nents, wheels or tires could be damaged even
if this is not visible from the outside. Compo-
nents that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between the underbody and underbody paneling.
These materials could ignite if they remain in contact with hot components of the exhaust
system for an extended period. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired imme- diately at a qualified specialist workshop. If
you become aware when continuing the jour-
ney that driving safety has been effected,
stop as soon as possible in accordance with
the traffic conditions. In such cases, consult a
qualified specialist workshop. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference. 2. This device must accept
any interference received, including interfer-
ence that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause interference, and 2) these
devices must accept any interference
received, including interference that may
cause undesired operation of the device". 24
Introduction

Key positions
005A
To insert/remove the key, to lock the
steering wheel
0047 To unlock the steering wheel, power sup-
ply for some consumers (e.g. the radio)
0048 To switch on the ignition. Power supply for
all consumers, preglow and drive position
0049 To start the engine
On vehicles with a battery main switch, you
must first switch on the power supply
(Y page 137).
i To unlock the steering, move the steering
wheel slightly while turning the key to posi- tion 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following compo-
nents on the vehicle, and on the trailer as
necessary:
R license plates, vehicle lighting, turn sig-
nals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
The trailer coupling is one of the most
important vehicle parts with regard to
road safety. The separate instructions
issued by the manufacturer pertaining to operation, care and maintenance should
be observed.
X Rectify any noticeable defects before com-
mencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X Check the equipment to make sure that it is
accessible, complete and ready for use.
The first aid and breakdown assistance equip-
ment is in the front door stowage compart-
ments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 99). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident. 138
DrivingDriving and pa
rking

Problems with PARKTRONIC
Problem
Possible causes/consequences and
0050
0050Solutions Only the red segments
in the PARKTRONIC
warning displays are lit.
A warning tone also
sounds for approx-
imately 2 seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds.
The indicator lamp of
the 0069 button lights
up and the red seg-
ments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X Clean the PARKTRONIC sensors (Y page 268).
X Turn the key to position 2again in the ignition lock. The license plate or other parts attached near the sensors may not
be secured correctly.
X Check the license plate and attachment parts near the sensors
for correct seating. An external radio or ultrasonic source may be causing interfer-
ence.
X Check PARKTRONIC functions in a different location. Rear view camera
Important safety notes !
Objects that are not at ground level
appear further away than they actually are, for example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the tail-end of a truck
R slanted posts Only use the image from the rear view cam-
era as a guide. You may otherwise damageyour vehicle and/or the object.
The rear view camera is only an aid. It cannot
replace your own awareness of the immedi-
ate surroundings. You are responsible for
safe maneuvering, parking and pulling away.
When maneuvering, parking and pulling away, make sure that there are no persons, animals
or objects in the maneuvering area.
The rear view camera is a visual parking aid.
Information on operation can be found in the
separate Audio 15 supplement. Driving systems
171Driving and parking Z

On-board computer (vehicles with
steering wheel buttons) Operating the on-board computer
Overview X
To activate the on-board computer: turn
the key to position 1in the ignition lock.
The on-board computer shows vehicle infor-
mation and settings in the display.
You can control the display and the settings in the on-board computer with the buttons on
the steering wheel. 0043
Display
On-board computer operation 0044
0081
and0082
R Selects submenus
R Changes values
R Adjusts the volume
Using the telephone
0061 Accepts a call
0076 Ends a call 0087
Scrolls from one menu to another
0080
Forwards
007F Back
Scrolls within a menu
0063 Forwards
0064 Back Controls
You can think of the order of the menus and of
the functions within a menu as a circle:
X Press the 0080or007F button repeatedly.
The menus are displayed one after the
other.
X Press the 0064or0063 button repeatedly.
The functions in the menu/submenu are
displayed one after the other.
Several functions are combined thematically
in the menus.
The display changes when you press one of
the buttons on the steering wheel. You can
use a function to call up information or to
change the settings for the vehicle.
For example, the AUDIOmenu has functions
for controlling the radio or CD player.
Unlike in other menus, you will find submenus
in the Settings
Settings menu. For information on
how to use these submenus, see the "Set-
tings menu" section (Y page 188) .
The number of menus depends on your vehi-
cle's equipment.
i Operation of the audio equipment using
the steering wheel buttons and making set-
tings using the AUDIOmenu only function 184
On-board computer (vehicles with steering wheel buttons)On-board computer and displays