2015 MERCEDES-BENZ GLK-CLASS SUV tow

Another function of the Vehicle Health Checkis the transfer of service data to the Customer
Assistance Center. If a service is overdue, the COMAND display shows a message about
various special offers at your workshop.
USA only: this information can also be called
up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
( Y page 28).
Information on Roadside Assistance
( Y page 24).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the navi-
gation system, you will see the
name> has been saved to memory card.
Do you want to start route guidance?
message in the COMAND display. The route issaved to the SD memory card.
X To start route guidance: select
Yes.
An overview of the route is shown in the
display.
iIf you select No, the saved route can be
called up later via the navigation menu.
X Select
Start.
Route guidance is started.
iDownloaded and saved data can be called
up again in COMAND.
You can find further information in the sep-
arate COMAND Operating Instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi- cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance
Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated call.
The data you receive contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information
beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
294Features
Stowage and features

Triggering the vehicle alarm
With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
General notes
The HomeLink ®
garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free
of charge)
More information on HomeLink ®
and/or
compatible products is also available online
at http://www.homelink.com. Notes on the declaration of conformity
(
Y page 26).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
( Y page 295).
Garage door remote control A is not inclu-
ded with the integrated garage door opener.
Features295
Stowage and features
Z

XTurn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Select one of buttons ; to ? to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons ; to ? on the inte-
grated garage door opener.
The garage door opener is now in program- ming mode. After a short time, indicator
lamp : lights up yellow.
Indicator lamp : lights up yellow as soon
as button ;, = or ? is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp : will only light up yellow after ten
seconds have elapsed.
X Release button ;, = or ?. Indicator
lamp : flashes yellow.
X To program the remote control: point
garage door remote control A towards
buttons ; to ? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button B on remote control
A until indicator lamp : lights up green.
When indicator lamp : lights up green:
programming is finished.
When indicator lamp : flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code
( Y page 296).
X Release button B on remote control A for
the garage door drive system.
If indicator lamp : lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote control A and the rear-view mirror.
The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position. Synchronizing the rolling code
Pay attention to the "Important safety notes"
( Y page 295).
If the garage door system uses a rolling code, you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned at different
locations depending on the manufacturer. It
is usually located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
X Get into the vehicle.
X Press previously programmed button ;,
= or ? on the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
296Features
Stowage and features

law, some U.S. garage door openers also fea-ture a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons ; to ? on
the integrated garage door opener.
After a short time, indicator lamp : lights
up yellow.
X Release the button.
Indicator lamp : flashes yellow.
X Press button B of garage door remote
control A for two seconds, then release it
for two seconds.
X Press button B again for two seconds.
X Repeat this sequence on button B of
remote control A until indicator lamp :
lights up green.
When indicator lamp : lights up green:
programming is finished.
When indicator lamp : flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code.
X Release button B of remote control A of
the garage door drive.
If indicator lamp : lights up red: repeat the
programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control A and the rear-view mirror.
The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position. Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
R Check the transmitter frequency used by
garage door drive remote control A and
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com- patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
R Replace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
R When programming, hold remote controlA at varying distances and angles from the
button which you are programming. Try var-
ious angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control is available for the
same garage door drive, repeat the same
programming steps with this remote con-
trol. Before performing these steps, make
sure that new batteries have been installed in garage door drive remote control A.
R Note that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out).
Press button B on remote control A again
before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal recep-tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Features297
Stowage and features
Z

Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Press button ;, = or ? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp : lights up
yellow.
X Press button ;, = or ? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Press and hold buttons ; and ?.
The indicator lamp initially lights up yellow
and then green.
X Release buttons ; and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormat on the driver's side
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on top of one another.
X Slide the seat backwards.
X To install: place the floormat in the foot-
well.
X Press studs : onto retainers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormat.
298Features
Stowage and features

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position N when washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 . Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-shield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect- edly. There is a risk of an accident.
306Care
Maintenance and care

with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it
becomes dirty or corroded. X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly grease the ball of the
ball coupling again.
X Check that the vehicle's trailer tow hitch is
working properly.
iYou can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop.
Interior care
Cleaning the display
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces.
310Care
Maintenance and care

Useful information............................314
Where will I find...? ...........................314
Flat tire .............................................. 314
Battery (vehicle) ................................ 319
Jump-starting .................................... 323
Towing and tow-starting ..................325
Fuses .................................................. 328
313
Roadside Assistance