
Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 47).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son with a build corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is false.
X Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (Y page 45).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seatis:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child restraint
system.
X Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat.
X When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight with the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on the front-passenger
seat. It is recommended that you fit the child restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have the
vehicle towed to a qualified specialist workshop
after an accident. Take this into account, par- Occupant safety
49Safety Z

Using the radar sensor system, PRE-SAFE
®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned before the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and there
is a risk of a rear-end collision
When driving, or when parking or exiting a park- ing space with assistance from Active Parking
Assist, PRE-SAFE ®
PLUS will not apply the
brakes.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned
R if the radar sensor system detects that a rear-
end collision is imminent:
- the rear hazard warning lamps are activa-
ted and flash at a higher frequency
- the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary
- the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celled:
R if the accelerator pedal is depressed when a
gear is engaged
R if the risk of a collision passes or is no longer
detected
R if DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result- ing in an accident, the original settings are
restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures may be implemented, depending on
the type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the electri-
cally adjustable steering wheel is raised
R the engine is switched off and the fuel supply
is cut off
R vehicles with the Mercedes-Benz emergency
call system: automatic emergency call Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you installa child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 1.50 m in height is travelling in the vehi-
cle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
R be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions.
R always pay attention to the instructions and
safety notes on the automatic front-
passenger front airbag deactivation system
(Y page 45). 52
Children in the vehicleSafety

G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(Y page 39) and the information on the correct
use of the seat belt (Y page 40). Child restraint system
If you fit a rearward-facing child restraint system
to the centre rear seat, the rear arm rest must be folded back as far as possible.
Observe the instructions for correct use of the
child restraint system (Y page 57).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint system recommended by Mercedes-Benz
(Y page 61). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 299). Children in the vehicle
53Safety Z

ESP
®
monitors driving stability and traction, i.e.
power transmission between the tyres and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilise the vehicle. The
engine output is also modified to keep the vehi- cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilise
the vehicle during braking.
4ETS (Electronic Traction System) 4ETS traction control is part of ESP
®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active if you deactivate
ESP ®
.
Important safety notes G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Only operate the vehicle for a maximum of
ten seconds on a brake dynamometer. Switch off the ignition.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
! A function or performance test should only
be carried out on a twin-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
! Do not tow vehicles with 4MATIC with the
front or rear axle raised.
When ESP ®
is deactivated, the åESP®
OFF
warning lamp lights up continuously. If the
÷ warning lamp and the åwarning
lamp are lit continuously, ESP ®
is not available
due to a malfunction.
Observe the information on warning lamps
(Y page 291) and display messages which may
be shown in the instrument cluster
(Y page 254).
i Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ® General notes
If the ÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning lamp
flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the acceler-
ator pedal as far as is necessary.
X Adapt your driving style to suit the prevailing
road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine
starts automatically. ESP ®
remains in its previ-
ously selected status. Example:if ESP®
was
deactivated before the engine was switched off,
ESP ®
remains deactivated when the engine is
switched on again.
Deactivating/activating ESP ® Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 64).
You can select between the following statuses
of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated 70
Driving safety systemsSafety

Protection against theft
Immobiliser
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
The immobiliser prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can start
the engine if a valid key has been left inside the vehicle.
i The immobiliser is always deactivated when
you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is primed after approximately 15 seconds.
X To switch off: unlock the vehicle with the key
or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key element
R the tailgate
R the bonnet X
To stop the alarm with the key: press the
% or& button on the key.
The alarm stops.
or X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
The alarm stops.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key must
be outside the vehicle.
The alarm stops.
or X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm stops.
The alarm does not switch off, even if you close the open door that has triggered it, for example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑Benz emergency
call system automatically sends a message to
the Customer Assistance Centre. This is done by means of a text message or a data con-
nection. The emergency call system sends a
message or establishes a data connection
provided that:
R you have subscribed to the Mercedes ‑Benz
emergency call system
R the Mercedes‑Benz emergency call system
has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if
the vehicle is jacked up on one side, for exam-
ple.
Priming X
Make sure that: Protection against theft
75Safety Z

R
the doors are closed
R the tailgate is closed
Only then is tow-away protection primed.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is primed after approx-
imately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEYLESS-
GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off automat- ically.
Deactivating X
Remove the key from the ignition lock.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated until:
R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate tow-away
protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car transporter,
for example
R is parked on a movable surface, e.g. in a split-
level garage Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This can
occur if someone reaches into the vehicle inte-
rior, for example.
Priming X
Make sure that:
R the side windows are closed
R the sliding sunroof/panorama sliding sun-
roof is closed
R there are no objects, e.g. mascots, hanging
on the rear-view mirror or on the grab han-
dles on the roof trim
This will prevent false alarms.
X Make sure that:
R the sliding sunroof/panorama sliding sun-
roof is closed
R the doors are closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEYLESS-
GO.
or X Insert the key into the ignition lock.
The interior motion sensor is automatically
switched off. 76
Protection against theftSafety

You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
For all countries except the United Kingdom:
you can open a door from inside the vehicle evenif it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 76). The doors can then
be opened from the inside after the vehicle has been locked from the outside.
For all countries: when a locked door is opened
from inside the vehicle, the previous unlocking
process will be observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door which
has been opened from the inside is unlocked if
only the driver's door had been previously
unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. Therefore, you could be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer.
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 247). Power closing
Power closing pulls the doors into their locks
automatically even if they are only partly closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with the key or KEYLESS-GO, use the emergency key ele-ment.
X Take the emergency key element out of the
key (Y page 80). X
Insert the emergency key element into open-
ing :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency key
as straight as possible away from the vehicle until it releases.
X Release the door handle. 86
DoorsOpening and closing

If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
Stow luggage or loads preferably in the luggage
compartment. Observe the loading guidelines
(Y page 299).
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside R
limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Tailgate reversing function
The tailgate is equipped with automatic obstacle
detection with reversing feature. If a solid object blocks or restricts the tailgate when automati-
cally opening or closing, this procedure is stop- ped. If the tailgate is stopped during the closing
procedure, it will open again automatically. The
automatic obstacle detection with reversing
function is only an aid. It is not a substitute for
your attentiveness when opening and closing
the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate 88
Luggage compartmentOpening and closing