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Privacy Information
When you connect a cellular phone to SYNC,
the system creates a profile within your
vehicle that links to that cellular phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may contain
data about your cellular phone book, text
messages (read and unread), and call history,
including history of calls when your cell
phone was not connected to the system. In
addition, if you connect a media device, the
system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent system
activity. The log profile and other system data
may be used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index, and
development log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform a
Master Reset to erase all stored information.System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not access
the system data for any purpose other than
as described absent consent, a court order,
or where required by law enforcement, other
government authorities, or other third parties
acting with lawful authority. Other parties
may seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic, Directions
and Information.
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Accessing and Adjusting Modes Through Your Right Vehicle Information Display (If Equipped)
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The display is located on the right side of
your instrument cluster (A). You can use your
steering wheel controls to view and make
minor adjustments to active modes without
taking your hands off the wheel. For
example:
•
In Entertainment mode, you can view
what is now playing, change the audio
source, select memory presets and make
some adjustments.
• In Phone mode, you can accept or reject
an incoming call.
• If your vehicle is equipped with
Navigation, you can view the current
route or activate a route.
• In Efficiency Leaves mode, you can learn
how your vehicle informs you of your
driving efficiency. Press OK to exit the
menu. Use the
OK and arrow buttons on the right
side of your steering wheel to scroll through
the available modes:
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection. Note:
If your vehicle is not equipped with
Navigation, Compass appears in the display
instead of Navigation. If you press the right
arrow to go into the Compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using Voice Recognition
This system helps you control many features
using voice commands. This allows you to
keep your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.
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When using voice commands, words and
icons may appear in the lower left status bar
indicating the status of the voice session
(such as Listening, Success, Failed, Paused
or Try Again).
How to Use Voice Commands with Your
System
Press the voice icon. After the
tone, speak your command clearly.
These commands can be said at any time
during a voice session
"Cancel""Exit"
"Go back"
"List of commands" "Main menu""Next page" These commands can be said at any time
during a voice session
"Previous page"
"What can I say?" "Help"
What Can I Say?
To access the available voice commands for
the current session, do one of the following:
• During a voice session, press the help
icon (?) in the lower left status bar of the
screen.
• Say, "What can I say?" for an on-screen
listing of the possible voice commands
associated with your current voice
session.
• Press the voice icon. After the tone, say,
"Help" for an audible list of possible voice
commands. Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice icon, wait until
after the tone sounds and Listening
appears before saying a command. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the system
while it is speaking by pressing the voice
icon.
Accessing a List of Available Commands
• If you use the touchscreen, press the
Settings icon >
Help > Voice Command
List.
• If you use the steering wheel control,
press the voice icon. After the tone,
speak your command clearly.
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Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands" "Browse list of commands""CD list of commands"
"Climate control list of commands" "List of commands"
"Navigation list of commands" *
"Phone list of commands" "Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands" Available voice commands
"Voice settings list of commands" "Help"
* This command is only available when your
vehicle is equipped with the navigation
system, and the navigation system SD card
is in the card slot.
** This command is only available when you
have an active SIRIUS satellite radio
subscription.
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback. •
Interaction Mode: Novice mode provides
detailed interaction and guidance while
the advanced mode has less audible
interaction and more tone prompts.
• Confirmation Prompts: The system uses
these short questions to confirm your
voice request. If turned off, the system
simply makes a best guess as to what
you requested. The system may still
occasionally ask you to confirm settings.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible results
from your voice commands. The system
creates these lists when it has the same
confidence level of several options based
on your voice command.
To access these settings using the
touchscreen:
1. Press the Settings icon > Settings > then
Voice Control.
2. Select from the following:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
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•
Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the prompt
"Please say a command". Another tone
sounds to let you know the system is
listening.
2. Say any of the following commands: Voice settings using voice commands
"Confirmation prompts off ""Confirmation prompts on"
"Interaction mode advanced" "Interaction mode novice"
"Media candidate lists off " "Media candidate lists on"
"Phone candidate lists off " "Phone candidate lists on" "Help" Using Voice Commands with the
Touchscreen Options
Your voice system has a dual mode feature
which allows you to switch between using
voice commands and making on-screen
selections. This is available only when the
system displays a list of candidates
generated during a voice session. For
example, when entering in a street address
or trying to call a contact from the phone you
paired to the system.
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SETTINGS
ClockA
Display
B
Sound
C
Vehicle
D
Settings
E
HelpF
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Under this menu, you can set your
clock, access and adjust the
display, sound and vehicle settings
as well as access settings for specific modes
or the help feature.
Clock
Note: You cannot manually set the date.
Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. 1. Press the Settings icon > Clock.
2. Press
+ and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization and
have the system automatically update new
time zones. You can also turn the outside air temperature
display off and on. It appears at the top
center of the touchscreen, next to the time
and date.
The system automatically saves any updates
you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel controls
and when prompted, say, "Display settings".
Press the Settings icon >
Display,
to access and make adjustments
using the touchscreen.
• Brightness
allows you to make the
screen display brighter or dimmer.
• Auto DIM
, when set to On, lets you use
the Auto Dim Manual Offset feature.
When set to
Off, screen brightness does
not change. •
Mode
allows you to set the screen to a
certain brightness or have the system
automatically change based on the
outside light level, or turn the display off.
• If you select
AUTO or NIGHT, you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Auto Dim Manual Offset
allows you to
adjust screen dimming as the outside
lighting conditions change from day to
night. This feature also allows you to
adjust screen brightness using the
instrument panel dimming control.
• Edit Wallpaper
•You can have your touchscreen
display the default photo or upload
your own.
Uploading Photos for Your Home Screen
Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
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