Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
9
MKZ Hybrid (), enUSA Introduction E161353 E139213 E167012 E138639
There may be certain instances when either
the BLIS or cross traffic alert systems
illuminate the alert indicator with no vehicle
in the coverage zone; this is known as a false
alert. Some amount of false alerts are normal;
they are temporary and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the BLIS telltale will
illuminate and a message will appear in the
information display.
All other system faults will only be displayed
by a message in the information display.
Switching the Systems Off and On
One or both systems can be switched off
temporarily by using the information display
control. See (page 109). When the BLIS is
switched off, you will not receive alerts and
a telltale illuminates in the information
display. The yellow alert indicator in the
outside mirror will also flash twice. Note:
The CTA system always switches on
whenever the ignition is switched on.
However, the BLIS system will remember the
last selected on or off setting.
One or both systems cannot be switched off
when MyKey is used.
See (page 359).
One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on must
also be done at your authorized dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation. When a system error is detected
a steering message will appear in the
information display. WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation of the electronic system. When an
electronic error is detected, a message will
be displayed in the information display. If this
happens, stop the vehicle in a safe place,
and turn off the engine. After at least 10
seconds, reset the system by restarting the
engine, and watch the information display
for a steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your steering,
but a serious condition may exist. Failure to
do so may result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir to check
or fill.
232
MKZ Hybrid (), enUSA Driving Aids
If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to have
your collision warning radar checked for
proper coverage and operation.
DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering, handling,
powertrain response and sound. You can
preset your preferences for these systems
within the information display. Lincoln Drive
Control will respond to your preferences
based on what gear position you select. This
provides a single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle ’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs.
These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience: •
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D). The configuration remains active
until modified from the main menu on the
information display.
236
MKZ Hybrid (), enUSA Driving Aids
3.
If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle
to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and change
the transmission fluid at the correct service
interval. See Scheduled Maintenance (page
468). Your transmission does not consume
fluid. However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage. Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines
are within the normal operating range; there
is no need to add fluid. If the fluid levels are
outside of the normal operating range, the
performance of the system could be
compromised; seek service from your
authorized dealer immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications.
See Capacities and
Specifications (page 346).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system.
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MKZ Hybrid (), enUSA Maintenance
A
A/C
See: Climate Control..........................................139
About This Manual............................................7
Protecting the Environment..................................7
ABS See: Brakes...........................................................192
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................193
Accessories...................................................445 Exterior style........................................................445
Interior style.........................................................445
Lifestyle.................................................................445
Peace of mind.....................................................445
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control...............213
Active Park Assist.........................................203 Automatic Steering into Parking Space.......205
Deactivating the Park Assist Feature............206
Troubleshooting the System...........................206
Using Active Park Assist...................................204
Adaptive Headlamps.....................................89 Adjusting the Headlamps...........................297
Horizontal Aim Adjustment..............................
299
Vertical Aim Adjustment...................................297
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................139
Alarm See: Anti-Theft Alarm...........................................76
Anti-Theft Alarm
..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................447
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime..................108
Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................355
General Information...........................................355
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................356 Autolamps.........................................................86
Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................139
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission
...............................187
Brake-Shift Interlock Override.........................190
If Your Vehicle Gets Stuck In Mud or Snow..................................................................190
Push Button Shift Transmission.......................187
Automatic Transmission Fluid Check...........................................................294
Autowipers.......................................................83
Auxiliary Power Points.................................160 110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
B
Blind Spot Information System.................227 Blind Spot Information System (BLIS®) with
Cross Traffic Alert...........................................227
Bonnet Lock See: Opening and Closing the Hood............286
Booster Seats
..................................................26
Types of Booster Seats.......................................26
489
MKZ Hybrid (), enUSA Index
Phone..............................................................407
Making Calls........................................................409
Pairing Subsequent Phones............................409
Pairing Your Phone for the First Time...........408
Phone Menu Options.........................................410
Phone Settings.....................................................412
Phone Voice Commands...................................413
Receiving Calls.....................................................410
Text Messaging.....................................................411
Post-Crash Alert System............................259 Spinout Detection..............................................259
Power Door Locks See: Locking and Unlocking..............................65
Power Seats....................................................146 Multi-Contour Front Seats With Active Motion
........................................................................\
.....148
Power Lumbar......................................................148
Power Steering Fluid Check......................294
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94 R
Rear Seat Armrest.........................................154
Armrest pass-through........................................154
Rear Seats
.......................................................150
Rear View Camera.......................................208 Using the Rear View Camera System...........209
Rear View Camera See: Rear View Camera...................................208
Refueling..........................................................178 Easy Fuel™ Capless Fuel System.....................178
Remote Control
...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................55
Sounding a Panic Alarm......................................56
Remote Start
...................................................143
Automatic Settings..............................................143
Repairing Minor Paint Damage.................308
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58 Reporting Safety Defects (Canada
Only)..............................................................266
Reporting Safety Defects (U.S. Only)......265
Roadside Assistance
...................................252
Vehicles Sold In Canada: Getting Roadside
Assistance.......................................................253
Vehicles Sold In Canada: Using Roadside Assistance.......................................................253
Vehicles Sold In the United States: Getting Roadside Assistance....................................252
Vehicles Sold In the United States: Using Roadside Assistance....................................252
Roadside Emergencies
...............................252
Running-In See: Breaking-In.................................................249
Running Out of Fuel
......................................175
Refilling With a Portable Fuel Container........176
S
Safety Belt Height Adjustment....................37
Safety Belt Minder..........................................38 Belt-Minder™...........................................................38
Safety Belts
......................................................32
Principle of Operation..........................................32
Safety Belt Warning Lamp and Indicator Chime..............................................................37
Conditions of operation......................................38
496
MKZ Hybrid (), enUSA Index