2015 LINCOLN MKZ HYBRID jump start

Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
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MKZ Hybrid (), enUSA Table of Contents

Low Gear: Low gear (L) is designed to mimic
the enhanced engine braking available in
non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary
engine braking. This is normal and will not
damage your vehicle. In low gear, the gas
engine will remain on more often than in
drive (D).
Unique Hybrid Operating Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your Hybrid is equipped with a high
voltage battery. A cool battery ensures
battery life and provides the best possible
performance. Your hybrid high voltage
battery may periodically re-condition itself to
ensure maximum efficiency. You may notice
slight changes in driveability during this
process, but it is an important part of your
hybrid's high voltage battery optimization
features. Cabin air cools the high voltage battery by
pulling air through vents in the rear package
tray. Avoid placing objects on the package
tray which could block air flow through the
vents.
If you leave your vehicle inoperative for over
31 days, it may be necessary to jumpstart the
vehicle.
See Roadside Emergencies (page
252).
Engine:
The engine speed in your hybrid is
not directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine tachometer changing without
your input. This is intentional and maintains
the battery charge level. You may also notice
during extended downhill driving that your
engine continues to run instead of shutting
off. During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when operating
your vehicle. This is the normal operation of
the electric generator in the hybrid system.
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.
Braking:
Your hybrid is equipped with
standard hydraulic braking and regenerative
braking. Regenerative braking is performed
by your transmission and it captures brake
energy and stores it in your high voltage
battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
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MKZ Hybrid (), enUSA Unique Driving Characteristics

Manual release
WARNING
If the brake system warning light
remains illuminated or flashes after you
have released the parking brake, there could
be a problem with you braking system. Have
the system checked by an authorized dealer
as soon as possible. You can manually release the electric parking
brake by:
1. Turning the ignition on.
2. Pressing the brake pedal.
3. Pressing the electric parking brake
switch.
When the electric parking brake is released,
the brake system warning lamp will turn off.
Automatic release - drive away release
Your vehicle will automatically release the
parking brake if:
• The driver door is closed.
• The driver safety belt is fastened. •
The vehicle is accelerated.
• There are no faults detected in the
parking brake system.
Note: If the electric parking brake warning
lamp stays illuminated, the electric parking
brake will not automatically release. You
must release the electric parking brake using
the electric parking brake switch.
Note: On hybrid vehicles, the vehicle must
be Ready-to-Drive as indicated by the green
ready indicator light.
The brake system warning lamp will go off
to confirm that the electric parking brake has
been released.
Note: The electric parking brake drive away
release makes starting on a hill easier. This
feature will release the parking brake
automatically when the vehicle has sufficient
drive force to move up the hill. To assure
drive away release when starting uphill,
press the accelerator pedal quickly. Battery With No Charge WARNING
You will not be able to apply or release
the electric parking brake if the battery
is low or has no charge. If the battery is low or has no charge, use
jumper cables and a booster battery.
HILL START ASSIST
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking brake and
put the transmission in park (P). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle, supervising
the system and intervening, if required. If the engine is revved excessively, or
if a malfunction is detected, the system
will be deactivated. 195
MKZ Hybrid (), enUSA Brakes

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 miles (112,654 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
Fuel delivery
• — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (7.6 L) of gasoline or 5 gal (19 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
Winch out
• — available within 100 ft
(30 m) of a paved or county maintained
road, no recoveries.
Towing
• — Lincoln eligible vehicles to
the client's selling or preferred dealer
within 100 miles (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 miles (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 miles (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 miles (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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MKZ Hybrid (), enUSA Roadside Emergencies

Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that the electrical system is safe to restart.
Once your vehicle determines that the
electrical system is safe, then the vehicle will
allow you to restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact an
authorized dealer.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks,
or lit cigarettes. An explosion could result in
injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted. Do not attempt to push-start your automatic
transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Preparing Your Vehicle
Note:
Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle making sure
the two vehicles do not touch. Set the
parking brake on both vehicles and stay
clear of the engine cooling fan and other
moving parts. 2. Check all battery terminals and remove
any excessive corrosion before you
attach the battery cables. Ensure that
vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn
all other accessories off.
Connecting the Jumper Cables
Your vehicle has two battery prongs that are
accessible from under the hood, even though
the actual battery is located in the trunk. Your
vehicle can be jumped the same way
conventional vehicles can be using these
prongs. The illustration below shows the two
connector prongs used for jump-starting your
vehicle.
254
MKZ Hybrid (), enUSA Roadside Emergencies

1. Connect the positive (+) jumper cable to
the positive (+) prong (B) of the
discharged battery. 2.
Connect the other end of the positive (+)
cable to the positive (+) terminal of the
assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative
(-) cable to the negative (-) prong (A) of
your vehicle.
Note: Do not attach the negative (-) cable to
fuel lines, engine rocker covers, the intake
manifold or electrical components as
grounding points. WARNING
Do not connect the end of the second
cable to the negative (-) terminal of the
battery to be jumped. A spark may cause an
explosion of the gases that surround the
battery. Ensure that the cables are clear of fan
blades, belts, moving parts of both engines,
or any fuel delivery system parts.Jump Starting
1. Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to Drive
light as the gasoline engine may not start,
but the electric motor may be running.
3. Once you start the disabled vehicle, run both vehicles for an additional three
minutes before disconnecting the jumper
cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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MKZ Hybrid (), enUSA Roadside EmergenciesE148861

If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required, the
battery should only be replaced with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the low voltage battery. Some
engine computer settings, like the idle trim
and fuel trim strategy, optimize the
driveability and performance of the engine.
Some other computer settings, like the clock
and radio station presets, are also maintained
in memory by power from the low voltage
battery. When a technician disconnects and
connects the low voltage battery, these
settings are erased. Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 355). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 93). Reset the radio station
presets.
See Audio System (page 355).
6. Allow the engine to idle for at least one minute. If the engine turns off, step on
the accelerator to start the engine. 7. While the engine is running, step on the
brake pedal and shift the transmission to
N.
8. Allow the engine to run for at least one minute by pressing on the accelerator
pedal.
9. Drive your vehicle at least 10 miles (16 kilometers) to completely relearn the idle
and fuel trim strategy.
Note: Certain features may not operate if
the Battery Monitor System is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
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MKZ Hybrid (), enUSA Maintenance

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
465
MKZ Hybrid (), enUSA Extended Service Plan (ESP)