Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................83
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................86
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87
Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Interior Lamps
..................................................90 Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof..........................................................98
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information
.....................................109
Information Messages
.................................120
Climate Control
Automatic Climate Control..........................139
Hints on Controlling the Interior Climate..........................................................141
Heated Windows and Mirrors....................142 Cabin Air Filter...............................................142
Remote Start
...................................................143
Seats
Sitting in the Correct Position....................144
Head Restraints.............................................144
Power Seats....................................................146
Memory Function..........................................149
Rear Seats
.......................................................150
Heated Seats...................................................151
Climate Controlled Seats............................153
Rear Seat Armrest.........................................154
Universal Garage Door Opener
Universal Garage Door Opener................155
Auxiliary Power Points
Auxiliary Power Points.................................160
Storage Compartments
Center Console.............................................162
Overhead Console
.......................................162
2
MKZ Hybrid (), enUSA Table of Contents
Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
9
MKZ Hybrid (), enUSA Introduction E161353 E139213 E167012 E138639
WARNINGS
All occupants of the vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and side
curtain airbag is provided. To reduce risk of injury, do not obstruct
or place objects in the deployment
path of the side curtain airbag. If the side curtain airbags have
deployed, the side curtain airbags will
not function again. The side curtain airbags
(including the A, B and C pillar trim and
headliner) must be inspected and serviced
by an authorized dealer. If the side curtain
airbag is not replaced, the unrepaired area
will increase the risk of injury in a crash. The side curtain airbags will deploy during
significant side crashes. The side curtain
airbags are mounted to the roof side-rail
sheet metal, behind the headliner, above
each row of seats. In certain sideways
crashes, the side curtain airbag on the
impacted side of the vehicle will be activated.
The side curtain airbags are designed to
inflate between the side window area and
occupants to further enhance protection
provided in side impact crashes.
The system consists of the following: •
Side curtain airbags located above the
trim panels over the front and rear side
windows identified by a label or wording
on the headliner or roof-pillar trim.
• A flexible headliner which opens above
the side doors to allow side air curtain
deployment. Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
Children 12 years old and under should
always be properly restrained in the back
seats. The side curtain airbags will not
interfere with children restrained using a
properly installed child or booster seat
because it is designed to inflate downward
from the headliner above the doors along
the side window opening.
50
MKZ Hybrid (), enUSA Supplementary Restraints SystemE75004
Status
LED
Remote start or
extension successful
Solid green
Remote stop
successful; engine off
Solid red
Remote start or stopfailed
Blinking red
Waiting for statusupdate
Blinking green
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence. The tag with your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps will flash twice.
The horn will sound if the system fails to start,
unless quiet start is on. Quiet start will run
the blower fan at a slower speed to reduce
noise. It can be switched on or off in the
information display. See (page 109). Note:
If the vehicle has been remote started
with an integrated keyhead transmitter, you
must switch the ignition on before driving
your vehicle. With an intelligent access
transmitter, you must press the START/STOP
button on the instrument panel once while
applying the brake pedal before driving your
vehicle.
The power windows will not work during the
remote start and the radio will not turn on
automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If you programmed the
duration to last 10 minutes, the second 10
minutes will begin after what is left of the first
activation time. For example, if the vehicle
had been running from the first remote start
for five minutes, the vehicle will continue to
run now for a total of 15 minutes. You can
extend the remote start up to a maximum of
35 minutes.
57
MKZ Hybrid (), enUSA Keys and Remote ControlsE138626
LOCKING AND UNLOCKING
You can use the power door lock control or
the remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock
A
LockB Door Lock Indicator
An LED on each door window trim will light
when you lock the door. It will remain lit for
up to 10 minutes after you switch off the
ignition.
Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch and interior trunk
release switch will no longer operate after
20 seconds. You must unlock your vehicle
with the remote control or keyless keypad,
or switch the ignition on, to restore function
to these switches. You can switch this feature
on or off in the information display. See
(page 109).
Rear Door Unlocking and Opening
Pull the interior door release handle twice to
unlock and open the rear door. The first pull
unlocks the door and the second pull will
unlatch the door. Remote Control
You can use the remote control at any time.
The luggage compartment release button
only works when your vehicle speed is less
than 5 mph (8 km/h).
Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors. The turn signals
will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The turn signals will
flash twice to indicate a change to the
unlocking mode. Driver door unlock mode
will only unlock the driver door when the
unlock button is pressed once. All door
65
MKZ Hybrid (), enUSA LocksE138628 E138629
From Outside Your Vehicle
Press the control button located above the
license plate. Your vehicle must be unlocked
or have the intelligent access transmitter
within 3 feet (1 meter) of the decklid to open
it.
Note:
Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button Press the button inside the
decklid on the left side. Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
Note:
Before driving off, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid.
Resetting the Power Decklid
The decklid may not operate properly and
you may need to reset it if:
• the battery is dead or has low voltage
• you disconnect the battery
• you manually close the decklid and leave
it unlatched.
To reset the power decklid: 1. Disconnect the battery for 20 seconds
then reconnect the battery.
2. Manually close and fully latch the decklid.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
70
MKZ Hybrid (), enUSA LocksE164806 E173217
•
You open any door.
• You press a remote control button.
• You press switch A on the front interior
lamp.
Front Interior Lamp
Note: The front interior lamp switches are
on the overhead console. The exact location
of each switch on the overhead console
depends upon which roof, sunroof, and
window shade features are on your vehicle.
Note: Press switch B to switch the door
function off when you open any door. The
indicator lamp illuminates amber when the
door function is off. When the door function
is off and you open a door, the courtesy and
door lamps stay off. Press switch B again to
switch the door function back on. The
indicator lamp illuminates white when the
door function is on. When the door function
is on and you open a door, the courtesy and
door lamps switch on. All lamps on switch.
A
Door function switch.
B
All lamps off switch.
C
Map lamp switches.
D Rear Interior Lamp The rear interior lamps are hidden in the
headliner. You can switch individual rear
interior lamps on independently by waving
your hand near the small white light in the
headliner.
91
MKZ Hybrid (), enUSA LightingE167127ABCDD E150100