Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................83
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................86
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87
Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Interior Lamps
..................................................90 Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof..........................................................98
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information
.....................................109
Information Messages
.................................120
Climate Control
Automatic Climate Control..........................139
Hints on Controlling the Interior Climate..........................................................141
Heated Windows and Mirrors....................142 Cabin Air Filter...............................................142
Remote Start
...................................................143
Seats
Sitting in the Correct Position....................144
Head Restraints.............................................144
Power Seats....................................................146
Memory Function..........................................149
Rear Seats
.......................................................150
Heated Seats...................................................151
Climate Controlled Seats............................153
Rear Seat Armrest.........................................154
Universal Garage Door Opener
Universal Garage Door Opener................155
Auxiliary Power Points
Auxiliary Power Points.................................160
Storage Compartments
Center Console.............................................162
Overhead Console
.......................................162
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MKZ Hybrid (), enUSA Table of Contents
Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKZ Hybrid (), enUSA Introduction E162384 E71340
2. Adjust the temperature control to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3. Direct the instrument panel side air vents
toward the side windows.
4. Close the instrument panel vents.
HEATED WINDOWS AND MIRRORS
Heated Rear Window
Note: You must switch the ignition on to use
this feature. Press the button to clear the rear
window of thin ice and fog. Press
the button again within 10 minutes
to switch it off. It switches off automatically
after 10 minutes, or when you switch the
ignition off. Do not use razor blades or other sharp
objects to clean the inside of the rear
window or to remove decals from the inside
of the rear window. This may cause damage
to the heated grid lines, which your
warranty does not cover.
Heated Exterior Mirror
Note:
Do not remove ice from the mirrors
with a scraper or attempt to readjust the
mirror glass if it has frozen in place. These
actions could cause damage to the glass
and mirrors.
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum-based cleaning products.
Both heated mirrors remove ice, mist and
fog when you switch on the heated rear
window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the glove box. The particulate filtration system reduces the
concentration of airborne particles such as
dust, spores and pollen in the air supplied to
the interior of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the cabin air
is in place at all times. Running the system
without a filter in place could result in
degradation or damage to the system.
The particulate filtration system gives you
and your passengers the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 468).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
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MKZ Hybrid (), enUSA Climate ControlE72507
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights.
Cooled Seats
(If Equipped)
The cooled seats will only function when the
engine is running. To operate the cooled seats, press the
cooled seat symbol to cycle through the
various cooling settings and off. Cooler
settings are indicated by more indicator
lights.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Heated and cooled seat air filter
replacement (if equipped)
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
153
MKZ Hybrid (), enUSA SeatsE146322 E146309
Note:
Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works. •
Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
FLOOR MATS WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that leave the
pedal area unobstructed. Only use floor mats
that are firmly secured to retention posts so
that they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other ways. Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal injury. Always make sure that the floor mats
are properly attached to the retention
posts in the carpet that are supplied with
your vehicle. Floor mats must be properly
secured to both retention posts to make sure
mats do not shift out of position. WARNINGS
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle. Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation. Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement. Always make sure that objects cannot
fall into the driver foot well while the
vehicle is moving. Objects that are loose can
become trapped under the pedals causing
a loss of vehicle control.
250
MKZ Hybrid (), enUSA Driving HintsE176360
CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page 346).
Change the air filter element at the proper
interval. See Scheduled Maintenance (page
468
). Note:
Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used. 1. Loosen the 5 bolts on the air cleaner
cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element from
the engine air cleaner assembly.
4. Wipe any dirt or debris from the air filter housing and cover to make sure no dirt
gets in the engine and to make sure you
have a good seal. 5. Install the new engine air filter element
to the engine air cleaner assembly.
6. Install the air cleaner cover.
7. Tighten the 5 bolts to the air cleaner cover.
301
MKZ Hybrid (), enUSA MaintenanceE146048
•
Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
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MKZ Hybrid (), enUSA Vehicle Care