Page 7 of 504

Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
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Answer
Question
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate
during steady state driving. These are characteristics of the Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located outside the high voltage
battery. This fan turns on when the battery requires cooling air. The
fan speed, and associated noise level, will change according to the
amount of cooling required to maintain good performance. Maintaining
the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy. Do not
place objects on the package tray which could block air flow through the hybrid vehicle battery cooling vents.
What is the fan noise I hear from the rear of my hybrid?
Running out of gas is not recommended. However, you may be ableto go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge.
How far can I go in Electric Drive if I run out of gas?
Change the engine oil every 10000 miles (16000 km) under normaloperating conditions. See Scheduled Maintenance (page 468).
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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MKZ Hybrid (), enUSA Unique Driving Characteristics
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Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module vehicle power 5
10A 2
13
Powertrain control module vehicle power 6
10A 2
14
Run/start relay
–
15
Power point 2 - console
20A 3
16
PHEV transmission oil pump
20A 3
17
Powertrain and hybrid powertrain control module - keep
alive power
10A 1
18
Run/start electronic power assist steering
10A 1
19
Run/start lighting
10A 1
20
Run/start hybrid powertrain control module
15A 1
21
Not used
–
22
Run/start: blind spot information system, rear view camera,
adaptive cruise control, heads-up display, shifter
15A 1
23
Run/Start 7 or PHEV transmission oil run/start
10A 1
24
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MKZ Hybrid (), enUSA Fuses
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Protected components
Fuse amp rating
Fuse or relay number
Heated rear window
40A 1
68
Anti-lock brake system valves
30A 1
69
Passenger seat
30A 1
70
Not used
-
71
Panoramic roof #1
30A 1
72
Rear climate controlled seats
20A 1
73
Driver seat module
30A 1
74
Not used
-
75
iShifter
20A 1
76
Transmission oil pump
Front climate controlled seats
30A 1
77
Not used
-
78
Blower motor
40A 1
79
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MKZ Hybrid (), enUSA Fuses
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CAPACITIES AND SPECIFICATIONS - 2.0L HYBRID
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant R-134a unde\
r high pressure. Opening the air conditioning refrigerant system
can cause personal injury. Have the air conditioning refrigerant system serviced only by qualifie\
d personnel.
Capacity
Item
4.5 qt (4.3 L)
Engine oil
7.4 qt (7 L)
Engine coolant
1.1 qt (1 L)
Inverter system coolant
Between MIN/MAX on brake fluid reservoir
Brake fluid
4.8 qt (4.5 L)
Automatic transmission fluid 1
Fill as required
Windshield washer fluid
13.5 gal (51.1 L)
Fuel tank
20 oz (0.57 kg)
A/C Refrigerant
5.2 fl oz (155 ml)
A/C Refrigerant Compressor Oil
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.
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MKZ Hybrid (), enUSA Capacities and Specifications
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Specification
Name
WSS-M2C938-A
Automatic transmission fluid (U.S.):
MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Automatic transmission fluid (Canada):
MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-A
Windshield washer fluid (U.S.):
Motorcraft Premium Windshield Wash Concentrate with Bitterant
ZC-32-B2
WSS-M14P19-A
Windshield washer fluid (Canada):
Motorcraft Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft R-134a Refrigerant
CYN-16-R
--
A/C refrigerant compressor oil:
Motorcraft Electric A/C Compressor Oil
YN-32
352
MKZ Hybrid (), enUSA Capacities and Specifications
Page 357 of 504

An oil that displays this symbol conforms to
current engine, emission system and fuel
economy performance standards of the
International Lubricant Standardization and
Approval Committee (ILSAC).
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by your vehicle warranty.
Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage and
possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
354
MKZ Hybrid (), enUSA Capacities and Specifications
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Multi-point inspection
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
472
MKZ Hybrid (), enUSA Scheduled Maintenance