Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Type 2 - Configurable
Note:
If this type is equipped, you are able
to switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 109).
When the daytime running lamps are
switched on in the information display and
you switch the ignition to the on position with
the lighting control in the autolamps position,
the daytime running lamps turn on whenever
the headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps
and can be used to temporarily override
autolamp control.
When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions. AUTOMATIC HIGH BEAM
CONTROL
(If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera ’s field-of-view repaired.
Note: If the system detects a blockage such
as bird droppings, bug splatter, snow or ice,
and you do not observe changes, the system
will go into low beam mode until you clear
the blockage. A message may also appear
in the instrument cluster display noting the
front camera is blocked. Note:
Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than 25 mph
(40 km/h)
88
MKZ Hybrid (), enUSA Lighting
Tire Pressure Monitoring System
Action
Message
Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure
Monitoring System (page 339).
LOW Tire Pressure
Displays when the tire pressure monitoring system is malfunctioning. If \
the warning stays on orcontinues to come on, contact your authorized dealer.
See Tire Pressure Monitoring System
(page 339).
Tire Pressure Monitor Fault
Displayed when a tire pressure sensor is malfunctioning, or your spare t\
ire is in use. For more
information on how the system operates under these conditions, See Tire Pressure Monitoring System
(page 339). If the warning stays on or continues to come on, contact your authorize\
d dealer as soon as possible.
Tire Pressure Sensor Fault
Traction Control Action
Message
Displays when the traction control system has been switched off or on.
See Using Traction
Control (page 197).
Traction Control Off / On
Displays when a spinout has occurred and your vehicle has activated the \
hazard warning flashers.
Spinout Detected Hazards Activated
135
MKZ Hybrid (), enUSA Information Displays
Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:
•
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system. Additional Tips:
•
Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting. EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to stay
in electric mode. The EV indicator will display
EV+ when this mode is active. You should
see this about 1/8 mile (200 meters) from a
frequent destination. See Information
Displays (page 109).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
You can clear these destinations with a
Driving History reset through the Settings
menu.
Note: The EV+ feature can be turned on or
off through the Driver Assist section of the
Settings menu.
170
MKZ Hybrid (), enUSA Unique Driving Characteristics
Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll freely. To
avoid unwanted vehicle movement, always
fully set the parking brake prior to doing this
procedure. Use wheel chocks if appropriate. If you fully release the parking brake,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Note: This feature will only function if your
12-volt battery has power. Use the brake-shift interlock override
procedure to put your vehicle in gear in the
event of an electrical malfunction or if your
vehicle has a dead battery. The brake shift
interlock override button is located inside of
the center console, below media inputs. You
will need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn the
ignition off before performing this
procedure. 2.
Locate the brake shifter interlock access
slot. The slot is located below the media
hub, in the front of the center console
storage bin and it is not labeled. Note:
Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. When the
instrument panel buttons flash, your
vehicle is in override mode.
4. With the override switch still held, press the neutral (N) button for towing, or the
desired gear to shift from Park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if your vehicle can be driven).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mud or
Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
190
MKZ Hybrid (), enUSA TransmissionE152215
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving braking
system, aftermarket roof racks,
suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of the
vehicle and may adversely affect the
performance of the AdvanceTrac system. In
addition, installing any stereo loudspeakers
may interfere with and adversely affect the
AdvanceTrac system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and the
front seats in order to minimize the risk of
interfering with the AdvanceTrac sensors.
Reducing the effectiveness of the
AdvanceTrac system could lead to an
increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’ s always possible to lose control
of a vehicle due to inappropriate driver input
for the conditions. Aggressive driving on any
road condition can cause you to lose control WARNINGS
of your vehicle increasing the risk of personal
injury or property damage. Activation of the
AdvanceTrac system is an indication that at
least some of the tires have exceeded their
ability to grip the road; this could reduce the
operator’ s ability to control the vehicle
potentially resulting in a loss of vehicle
control, vehicle rollover, personal injury and
death. If your AdvanceTrac system activates,
SLOW DOWN. The AdvanceTrac Control system helps you
keep control of your vehicle when on a
slippery surface. The electronic stability
control portion of the system helps avoid
skids and lateral slides. The traction control
system helps avoid drive wheel spin and loss
of traction. See Using Traction Control
(page 197). Vehicle without AdvanceTrac
skidding off its intended route.
A
Vehicle with AdvanceTrac
maintaining control on a slippery
surface.
B
199
MKZ Hybrid (), enUSA Stability ControlE72903A
AA
B
BB
B
The system does not offer a particular space
Something may be contacting the front bumper or side sensors.
There is not enough room on both sides of the vehicle in order to park.
There is not enough space for the parking maneuver on the opposite side \
of the parking space.
The vehicle is going faster than 22 mph (35 km/h).
The vehicle is farther than
4.9 ft (1.5 m) from the parking space.
The vehicle is closer than
15.75 in (40 cm) from neighboring parked vehicles.
The transmission is in reverse (R), the vehicle must be moving forward\
to detect a parking space. The system does not position the vehicle where I want in the space
The vehicle is rolling in the opposite direction of the transmission (f\
or example, rolling forward when you select reverse [R]).
An irregular curb along the parking space prevents the system from align\
ing the vehicle properly.
Vehicles or objects bordering the space may not be in the correct positio\
n.
You drove the vehicle too far past the parking space. The system performs best when you drive the same distance past the par\
king space.
The tires may not be installed or maintained correctly (for example, not inflated correctly, improper size, or of different sizes).
A repair or alteration has changed detection capabilities.
207
MKZ Hybrid (), enUSA Parking Aids
Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads Why does the vehicle not come back into the middle of the lane always, a\
s expected, in the Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has been modified
226
MKZ Hybrid (), enUSA Driving Aids