2015 LINCOLN MKZ HYBRID Owners Manual

*Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You and one of your friends
decide to pick up cement from the local
home improvement store to finish that
patio you have been planning for the
past two years. Measuring the inside of
the vehicle with the rear seat folded
down, you have room for twelve
100-pound (45-kilogram) bags of
cement. Do you have enough load
capacity to transport the cement to your
home? If you and your friend each weigh
220 pounds (99 kilograms), the
calculation would be: 1400 - (2 x 220) -
(12 x 100) = 1400 - 440 - 1200 = - 240
pounds. No, you do not have enough
cargo capacity to carry that much
weight. In metric units, the calculation
would be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 -
198 - 540 = -103 kilograms. You will need
to reduce the load weight by at least
240 pounds (104 kilograms). If you
remove three 100-pound (45-kilogram)
cement bags, then the load calculation
would be: 1400 - (2 x 220) - (9 x 100) =
1400 - 440 - 900 = 60 pounds. Now you
have the load capacity to transport the
cement and your friend home. In metric
units, the calculation would be: 635
kilograms - (2 x 99 kilograms) - (9 x 45
kilograms) = 635 - 198 - 405 = 32
kilograms.
The above calculations also assume that
the loads are positioned in your vehicle
in a manner that does not overload the
Front or the Rear Gross Axle Weight
Rating specified for your vehicle on the
Safety Compliance Certification Label.
The label shall be affixed to either the
door hinge pillar, door-latch post, or the
door edge that meets the door-latch
post, next to the driver's seating
position.
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TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must be on
a tow dolly when towing your vehicle from
the rear using wheel lift equipment. This
prevents damage to the transmission.
We recommend placing the rear wheels on
a tow dolly when towing your vehicle from
the front using wheel lift equipment. This
prevents damage to the rear fascia.
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TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•
The vehicle is facing forward so that it is
towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be overridden.
See Automatic Transmission (page
187).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers). Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 139).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake. •
Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ). See Keyless
Starting (page 163).
• Select Neutral Tow in the information
display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 163). If the process is
completed successfully, the N on the
transmission slowly blinks and
"Neutral tow engaged" appears in the
information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each day.
With the engine running and your foot
on the brake, shift into position
D and
then into position R before shifting back
into position
N.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics. The
engine also needs to break in. Avoid hard
accelerations and driving too fast for the first
1000 miles (1600 kilometers). If possible,
avoid carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop. •
Combine errands and minimize
stop-and-go driving.
•When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15% less
fuel than traveling at 75 mph/121 kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings. •
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4 kilometers/liter]
is lost for every 400 lbs [180 kilograms]
of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
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Note:
Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works. •
Check that the exterior lights work.
• Turn the steering wheel to check that the
steering power assist works.
FLOOR MATS WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that leave the
pedal area unobstructed. Only use floor mats
that are firmly secured to retention posts so
that they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other ways. Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal injury. Always make sure that the floor mats
are properly attached to the retention
posts in the carpet that are supplied with
your vehicle. Floor mats must be properly
secured to both retention posts to make sure
mats do not shift out of position. WARNINGS
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle. Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation. Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement. Always make sure that objects cannot
fall into the driver foot well while the
vehicle is moving. Objects that are loose can
become trapped under the pedals causing
a loss of vehicle control.
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WARNINGS
Failure to properly follow floor mat
installation or attachment instructions
can potentially cause interference with pedal
operation causing a loss of vehicle control. To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 miles (112,654 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
Fuel delivery
• — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (7.6 L) of gasoline or 5 gal (19 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
Winch out
• — available within 100 ft
(30 m) of a paved or county maintained
road, no recoveries.
Towing
• — Lincoln eligible vehicles to
the client's selling or preferred dealer
within 100 miles (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 miles (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 miles (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 miles (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain
roadside information, call 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump shut-off
feature that stops the flow of fuel to the
engine. Not every impact will cause a
shut-off.Should your vehicle shut off after a collision,
you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps 1
and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off the ignition.
2. Press the brake pedal and press the push
button start to switch on the ignition.
3. Check the information display for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps 1
and 2 up to two more times.
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