Starting and Stopping the
Engine
General Information......................................163
Keyless Starting.............................................163
Starting a Gasoline Engine.........................164
Engine Block Heater....................................166
Unique Driving Characteristics
Hybrid Electric Vehicle.................................168
Fuel and Refueling
Safety Precautions........................................174
Fuel Quality.....................................................175
Running Out of Fuel
......................................175
Refueling..........................................................178
Fuel Consumption
.........................................180
Emission Control System
.............................181
High Voltage Battery
General Information
......................................184
High Voltage Battery Cut-Off Switch.......185 Transmission
Automatic Transmission
...............................187
Brakes
General Information
......................................192
Hints on Driving With Anti-Lock Brakes..........................................................193
Electric Parking Brake..................................193
Hill Start Assist...............................................195
Traction Control
Principle of Operation..................................197
Using Traction Control.................................197
Stability Control
Principle of Operation
..................................199
Using Stability Control
................................200
Parking Aids
Parking Aid.....................................................201
Active Park Assist.........................................203
Rear View Camera.......................................208 Cruise Control
Principle of Operation..................................212
Using Cruise Control....................................212
Using Adaptive Cruise Control..................213
Driving Aids
Driver Alert
......................................................221
Lane Keeping System.................................222
Blind Spot Information System.................227
Steering..........................................................232
Collision Warning System..........................233
Drive Control
.................................................236
Load Carrying
Load Limit
.......................................................238
Towing
Towing a Trailer
.............................................247
Transporting the Vehicle.............................247
Towing the Vehicle on Four Wheels.......248
Driving Hints
Breaking-In.....................................................249
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MKZ Hybrid (), enUSA Table of Contents
Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
8
MKZ Hybrid (), enUSA Introduction E162384 E71340
where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
MyLincoln Touch™ (page 359). Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 359).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. 11
MKZ Hybrid (), enUSA Introduction
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within three
seconds. The horn sounds and
direction indicators will flash. We
recommend that you use this method to
locate your vehicle, rather than using the
panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from outside the vehicle. The transmitter has
an extended operating range.
You can configure automatic climate control
to operate when the vehicle is remote
started.
See Climate Control (page 139).
Manual climate control systems will run at
the setting set when you switched off the
vehicle.
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems. The remote start system will not work if:
•
The ignition is on.
• The alarm system is triggered.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
56
MKZ Hybrid (), enUSA Keys and Remote ControlsE138623 E138624 E138625
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be activated
with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
create a MyKey
• program configurable MyKey settings
• clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually. Note:
For vehicles with intelligent access
with push-button start, when both a MyKey
and an admin intelligent access key fob are
present, the admin fob will be recognized by
the vehicle while switching the ignition on to
start the vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Belt-Minder. You cannot disable this
feature. The audio system will mute when
the front seat occupants ’ safety belts are
not fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on your
vehicle, are forced on: parking aid, blind
spot information system (BLIS) with cross
traffic alert, lane departure warning and
forward collision warning system. Configurable Settings
With an admin key, you can configure certain
MyKey settings when you first create a
MyKey and before you recycle the key or
restart the vehicle. You can also change the
settings afterward with an admin key.
•
A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.
• Vehicle speed minders of 45, 55 or 65
mph (75, 90 or 105 km/h). Once you
select a speed, it will be shown in the
display, followed by an audible tone
when the preselected vehicle speed is
exceeded.
59
MKZ Hybrid (), enUSA MyKey™
Integrated Blind Spot Mirrors (If Equipped)
WARNING
Objects in the blind spot mirror are
closer than they appear.
Blind spot mirrors have an integrated convex
mirror built into the upper outboard corner
of the exterior mirrors. Their design can
increase your visibility along the side of your
vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror. If
no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane is
at a safe distance, signal that you intend to
change lanes. Glance over your shoulder to
verify traffic is clear and carefully change
lanes. The image of the approaching vehicle is
small and near the inboard edge of the main
mirror when it is at a distance. The image
becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image transitions
from the main mirror and begins to appear
in the blind spot mirror as the vehicle
approaches (B). The vehicle transitions to
your peripheral field of view as it leaves the
blind spot mirror (C).
Blind Spot Monitor
(If Equipped)
See
Blind Spot Information System (page
227).
INTERIOR MIRROR WARNING
Do not adjust the mirror when your
vehicle is moving.
Note:
Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
96
MKZ Hybrid (), enUSA Windows and MirrorsA
B
C
E138665
Left Information Display
A
Speedometer
B
Right Information Display
C
Left Information Display
Odometer
Located in the bottom of the display. It
registers the accumulated distance your
vehicle has traveled.
Battery Gauge
The high voltage battery gauge provides
Charge Fill (State of Charge), Charge Assist,
and Regen Active information.
Charge Fill
The fill level, or State of Charge indicates the
amount of energy stored in the high-voltage
battery as a percent of total energy capacity.
The level will increase or decrease as the
battery charges and discharges during
normal operation. Charge Assist
The up and down arrows provide information
about the energy going into and out of the
high-voltage battery. The up arrow above
the battery indicates battery charging such
as from regenerative braking. The down
arrow below the battery indicates battery
discharging to provide power for propulsion
or vehicle accessories.
This feature can be switched on or off in the
information displays settings menu. See
General Information (page 109).
Regen Active
A circular arrow symbol appears in the center
of the battery gauge when energy is being
recaptured through the regenerative braking
system. This feature can be switched on or off in the
information displays settings menu.
See
General Information (page 109).
Fuel Gauge
Note: The fuel gauge may vary slightly when
your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is left
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side of
your vehicle the fuel filler door is located.
The needle should move toward F when you
refuel your vehicle. If the needle points to E
after adding fuel, this indicates your vehicle
needs service soon.
After refueling some variability in needle
position is normal:
101
MKZ Hybrid (), enUSA Instrument Cluster