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Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 327).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
1. Press the voice button.
2. When prompted, say "Services". Thisinitiates an outgoing call to SYNCServices using your paired andconnected Bluetooth-enabled cellularphone.
3.Once you connect to the service, followthe voice prompts to request thedesired service, such as Traffic orDirections. You can also say, "What aremy choices?" to receive a list ofavailable services from which tochoose.
4.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
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Connecting to SYNC Services Usingthe Phone Menu
1. Press the phone button to enter thephone menu.
2. Scroll to Services.
3. Press OK to confirm and enter theServices menu. The display indicatesthe system is connecting.
4.Press OK. SYNC initiates the call to theServices portal.
5.Once you connect to the service, followthe voice prompts to request thedesired service, such as Traffic orDirections. You can also say, "What aremy choices?" to receive a list ofavailable services from which tochoose.
6.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services,say "Directions" or "Business search".To find the closest business or type ofbusiness to your current location, justsay "Business search" and then"Search near me". If you need furtherassistance in finding a location you cansay "Operator" at any time within aDirections or Business search to speakwith a live operator. The system mayprompt you to speak with an operatorwhen it has difficulty matching yourvoice request. The live operator can
assist you by searching for businessesby name or by category, residentialaddresses by street address or byname or specific street intersections.Operator Assist is a feature of yourSYNC Services subscription. For moreinformation on Operator Assist, visitwww.SYNCMyRide.com/support.
2.Follow the voice prompts to select yourdestination. Once you select yourdestination, the system uploads yourcurrent vehicle location, calculates aroute based on current trafficconditions and sends it back to yourvehicle. After the route download iscomplete, the phone call automaticallyends. You then receive audible andvisual driving instructions as you traveltoward your destination.
3.While on an active route, you can selector say "Route summary" or "Routestatus" to view the Route Summaryturn list or the Route Status ETA. Youcan also turn voice guidance on or off,cancel the route or update the route.
If you miss a turn, SYNC automatically asksif you want the route updated. Just say,"Yes" when prompted and the systemsends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button onthe steering wheel.
2. Say "Goodbye" from the SYNCServices main menu.
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SYNC Services quick tips
You can personalize your Services feature to providequicker access to your most used or favorite information.You can save address points such as work or home. Youcan also save favorite information like sports teams or anews category. You can learn more about personalizationby logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected toSYNC Services) to interrupt a voice prompt or an audioclip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (VehicleIdentification Number). You can pair and connect yourphone to any vehicle equipped with SYNC Services andcontinue enjoying your personalized services.
Portable
You can even access your account outside your vehicle.Just use the number on your phone's call history. Trafficand Directions features do not function properly butinformation services and the 411 connect and text messagefeatures are available.
SYNC AppLink
Note:This feature is only available in theUnited States.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication. We recommend you lock youriPhone after starting an application.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch or MyLincoln Touch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access theSYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK toaccess a list of available applications.
3. Scroll through the list of availableapplications and press OK to select aparticular app.
4.Once an app is running through SYNC,you can access an app’s menu bypressing the MENU button to firstaccess the SYNC menu.
5. Select "SYNC-Media" by pressing OK.
6. Scroll until " Menu" isdisplayed (such as, Pandora Menu),then press OK. From here, you canaccess an application's features, suchas Thumbs up and Thumbs down. Formore information, please visitwww.SYNCMyRide.com.
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To Access Using the Media Menu
1. Press the AUX button on the centerconsole.
2. Press MENU to access the SYNCmenu.
3. Select "SYNC-Media" by pressing OK.
4.Scroll to Mobile Apps and press OK toaccess a list of available applications.
5. Scroll through the list of availableapplications and press OK to select aparticular app.
6.Once an app is running through SYNC,you can access an app’s menu bypressing the MENU button to firstaccess the SYNC menu.
7. Select "SYNC-Media" by pressing OK.
8. Scroll until " Menu" isdisplayed (such as, Pandora Menu),then press OK. From here, you canaccess an application's features, suchas Thumbs up and Thumbs down. Formore information, please visitwww.SYNCMyRide.com.
To Access Using Voice Commands
1. Press the voice icon.
2. When prompted, say "Mobile Apps".
3. Say the name of the application afterthe tone.
4. The app should start. While an app isrunning through SYNC, you can pressthe voice button and speak commandsspecific to the app, such as "PlayStation Quickmix". Say "Help" todiscover available voice commands.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, such as artist and album.
Note:The system is capable of indexing upto 30,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, Plays from device players, andmost USB drives. SYNC also supportsaudio formats, such as MP3, WMA, WAVand ACC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
To Connect Using Voice Commands
1. Plug the device into the USB port.
2. Press the voice icon and whenprompted, say "USB".
3. You can now play music by saying anyof the appropriate voice commands.See the media voice commands.
To Connect Using the System Menu
1. Plug the device into the USB port.
2. Press AUX and then MENU to enterthe media menu.
3. Scroll to Select Source. Press OK.
4. Scroll to USB. Press OK.
5.Depending on how many digital mediafiles are on your connected device,Indexing may appear in the radiodisplay. When indexing is complete, thescreen returns to the Play menu.
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Press OK and scroll through selections of:
•Play All
•Albums
•Genres
•Playlists
•Tracks
•Explore USB
•Similar Music
•Return
What's Playing?
At any time when a track is playing, youcan press the voice icon and ask thesystem "What's playing?". The systemreads the metadata tags (if populated) ofthe playing track to you.
Media Voice Commands
Press the voice icon. Whenprompted, say "USB", then anyof the following:
"USB"
"Autoplay off"
"Autoplay on"
"Connections"
"Pause"
"Play"
"Play album "1,2
"Play all"
"Play artist "1,2
"Play genre "1,2
"Play next folder"3
"Play next track"
"USB"
"Play playlist "1,2
"Play previous folder"3
"Play previous track"
"Play song "1,2
"Play track "1,2
"Refine album "1,2
"Refine artist "1,2
"Refine song "1,2
"Refine track "1,2
"Repeat off"
"Repeat on"
"Search album "1,2
"Search artist "1,2
"Search genre "1,2
"Search song "1,2
"Search track "1,2
"Shuffle off"
"Shuffle on"
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"USB"
"Similar music"
"What's playing?"
1 is a dynamic listing, meaning thatit could be the name of anything, such asa group, artist or song.2 This voice command is not available untilindexing is complete.3 This voice command is only available infolder mode.
Voice command guide
Turn autoplay on to listen to music processed duringindexing. Turn autoplay off to allow the indexing process
to finish before the system plays any of your music.*
"Autoplay"
The system searches all the data from your indexed musicand, if available, begins to play the chosen type of music.You can only play genres of music that are present in theGENRE metadata tags that you have on your digital mediaplayer.
"Search genre" or "Playgenre"
The system compiles a playlist and then plays musicsimilar to what is currently playing from the USB port usingindexed metadata information.
"Similar music"
The system searches for specific artist, track or albuminformation from the music indexed through the USB port."Search" or "Play" artist,track or album
This allows you to make your previous command morespecific. For example, if you asked to search and play allmusic by a certain artist, you could then say, "Refinealbum" and choose a specific album from the list to view.If you then select Play, the system only plays music fromthat specific album.
"Refine"
*Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Press the voice icon. When prompted, say,"Bluetooth audio", then any of thefollowing:
"BLUETOOTH AUDIO"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
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Media Menu Features
The media menu allows you to select yourmedia source, how to play your music(such as by artist, genre, shuffle or repeat),
and also to add, connect or delete devices.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to cycle through:
You can:When you select:
Play your music by artist, album, genre, playlist, track,similar music or play all music. You can also choose toExplore USB to view the supported digital music files onyour playing device.
Play Menu
Select and play music from your USB port, auxiliary inputjack (line in) or stream music from your Bluetooth-enabledphone.
Select Source
SYNC USB: Press OK to access music plugged into yourUSB port. You can also plug in devices to charge them (ifsupported by your device). Once connected, the system
indexes any readable media files.1
Bluetooth Audio: This is a phone-dependent feature thatallows you to stream music playing on your Bluetooth-enabled phone. If supported by your device, you can pressSEEK to play the previous or next track.
SYNC Line In: Press OK to select and play music from your
portable music player over your vehicle's speakers.2
Choose to shuffle or repeat your music and select yourAutoplay settings. Once you turn these selections on, theyremain on until you turn them off. Press SEEK to play the
previous or next track.3
Media Settings
Shuffle: Press OK to shuffle available media files in thecurrent playlist. To shuffle all media tracks, you must selectPlay All in the play menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Turn autoplay on to listen to music processedduring indexing. Turn autoplay off to allow the indexingprocess to finish before the system plays any of your
music.4
Interact with SYNC-capable mobile applications on yoursmartphone.Mobile Apps
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You can:When you select:
Access Bluetooth Device menu listings (Add, Connect, Setas Primary, On and Off, Delete) as well as Advanced menulistings (prompts, languages, defaults, master reset, installapplication and system information).
System Settings
Press OK to exit the media menu.Exit Media Menu
1The time required to complete this depends on the size of the media the system needsto index. If autoplay is on, you can listen to media processed during indexing. If autoplayis off, you cannot listen to music until the system finishes indexing media. SYNC is capableof indexing thousands of average size media and notifies you if it reaches the maximumindexing file size.2If you have already connected a device to the USB port, you cannot access the line infeature. Some digital media players require both USB and line in ports to stream dataand music separately.3Some digital media players require both USB and line in ports to stream data and musicseparately4Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Accessing Your Play Menu
This menu allows you to select and playyour media by artist, album, genre, playlist,track, similar music or even to explore whatis on your USB device.
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to Play. Press OK.
If there are no media files to access, thedisplay indicates there is no media. If thereare media files, you have the followingoptions:
You can:When you select:
Play all indexed media (tracks) from your playing devicein flat file mode, one at a time in numerical order.Play All
Press OK to select. The first track title appears in thedisplay.
Sort all indexed media by artist. Once selected, the systemlists and then play all artists and tracks alphabetically. Ifthere are fewer than 255 indexed artists, the system liststhem alphabetically in flat file mode. If there are morethan 255, the system categorizes them alphabetically.
Artists
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