2014 TESLA MODEL S Quick Guide (North America) 

MODEL S QUICK GUIDE
ROADSIDE ASSISTANCE
SAFETY INFORMATION
WARRANTY (NORTH AMERICA)
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DOCUMENT APPLICABILITY
Features released in the most recent versions of software may not be described in this document but are
described in Release Notes. Display Release Notes on the touchscreen by touching the Tesla “T” at the top
center of the touchscreen, then touching the Release Notes link. If information provided in this document
conflicts with information in the Release Notes, the Release Notes take precedence.
ILLUSTRATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options,
software version and market region, the information displayed on the touchscreen in your Model S may appear
slightly different.
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are verified to be accurate at the time of printing.
However, because continuous improvement is a goal at Tesla, we reserve the right to make product
modifications at any time.
ERRORS OR OMISSIONS
To communicate any inaccuracies or omissions in this document, please send an email to:
ownersmanualfeedback @teslamotors.com.
©2012-2014 TESLA MOTORS, IN C. All rights reserved.
All information in this document and all MODEL S® software is subject to copyright and other intellectual property
rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in
part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available
upon request. The following are trademarks or registered tr ademarks of Tesla Motors, Inc. in the United States and
other countries:
HOMELINK® and the HOMELINK® house icon are registered trademarks of Johnson Controls, Inc. Bluetooth® is a
registered trademark of Bluetooth SIG, Inc. iPhone® is a registered trademark of Apple, Inc. Android™ and
Google Maps™ are trademarks of Google, Inc. Sirius, XM and all related marks and logos are trademarks of Sirius XM
Radio Inc. Pandora is a registered trad emark of Pandora Media, Inc. Spotify is a registered trademark of the Spotify
Group. All other trademarks contained in this document are the property of their respective owners and their use
herein does not imply sponsorship or endorsement of their products or services. The unauthorized use of any
trademark displayed in this document or on the vehicle is strictly prohibited. TESLA TESLA MOTORS TESLA
ROADSTER MODEL S
The full Owner’s Manual and Warranty documents are on
your Model S touchscreen (touch Controls > Settings >
Manual ). These digital versions will continuously update as
the software on your car updates, ensuring that the latest
features are properly document ed long after your purchase.
More information about your Model S is available at
www.teslamotors.com/mytesla .
To contact Tesla, call 1-877-79TESLA (1-877-798-3752).
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Call 1-877-79TESLA (1-877-798-3752)
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRANSPORTERS
ROADSIDE ASSISTANCE
Roadside AssistanceTesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, throughout the United
States and Canada for the duration of your warran ty period. To contact Roadside Assistance, call
1-877-79TESLA (1-877-798-3752) .
Advise the representative of the vehicle identification number (VIN), license plate number, mileage,
your location, and the nature of the problem. The VIN is on the upper dashboard on the driver’s side
of your vehicle and is visible through the windshield.
Roadside Assistance covers transportation of Model S for up to 50 miles in the event of a flat tire.
However, owners are responsible for transportation expenses if the Battery is over-discharged. For
a complete description of the terms and conditions of the Tesla Roadside Assistance Program, refer
to the policy that was provided to yo u by Tesla when you purchased Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport Model S.
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by
Tesla. Do not transport Model S with the tires directly on
the ground. To transport Model S, follow the instructions
exactly as described.
Damage caused by transporting Model
S is not covered by the warranty.
Disable Self-Leveling (air suspension vehicles only)
If Model S is equipped with Active Air Suspension, it automatically self-levels, even when power is
off. To prevent damage, use the touchscreen to ac tivate Jack mode, which disables self-leveling:
1. To u c h CONTROLS on the bottom left of the touchscreen.
2. Press the brake pedal, then touch Controls > Driving > Very High to maximize height.
3. To u c h Jack.
When Jack mode is active, Model S displays this indicator light on the instrument
panel, along with a message telling you that active suspension is disabled.
NOTE: Jack mode cancels when Model S is driven over 4.5 mph (7 km/h).
C A U T I O N : Fa i l u re t o a c t i v a t e J a c k m o d e o n a M o d e l S e q u i p p e d w i t h a c t i ve a i r s u s p e n s i o n c a n
result in the vehicle becoming loose during transport, which may cause significant damage.
Activate Tow Mode
Model S may automatically shift into Park when it detects the driver leaving the vehicle, even if it has
previously been shifted into Neutral. To keep Model S in Neutral (which disengages the parking
brake), you must use the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the touchscreen, touch Controls > E-Brake & Power Off >
To w M o d e .
When Tow mode is active, Model S displays this indicator light on the instrument panel,
along with a message telling you that Model S is free-rolling.
NOTE: Tow mode cancels when Model S is shifted into Park.
CAUTION:
If the electrical system is not working, an d you therefore cannot release the electric
parking brake, attempt to quick start the 12V battery. For instructions, call the number noted
on the previous page. If a situ ation occurs where you cannot disengage the parking brake, use
tire skids or transport Model S for the shortest possible distance using wheeled dollies. Before doing
so, always check the dolly manufacturer’s sp ecifications and recommended load capacity.
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Available 24 hours every day
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRANSPORTERS CONTINUED
Connect the Tow Chain
The method used to connect the tow chain depends on whether Model S is equipped with a towing eye.
Attach the tow chains to the large hole on each of
the rearmost lower suspension arms , underneath
the front of the vehicle.
Pl

ace a 2” x 4” piece of wood between the tow
chains and the underbody.
CAUTION: Before pulling, position the wood
between the tow chain and the underbody to
protect the underbody from any damage that
could be caused by the tow chain.
Lower Suspension Arms
Remove the nose cone by inserting a plastic
pry tool into the top right corner, then gently
prying the nose cone toward you. When the
clip releases, pull the nose cone toward you,
without twisting or bending it, to release the
three remaining clips.CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
Towing Eye (if equipped)
Fully insert the towing eye (found in the front
trunk) into the opening on the right side, then
turn it counter-clockwise until securely
fastened. When secure, attach the tow chain
to the towing eye.
CAUTION: Before pulling, make sure
the towing eye is securely tightened.
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Call 1-877-79TESLA (1-877-798-3752)
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRAN SPORTERS CONTINUED
Pull Onto the Trailer and Secure the Wheels
Secure wheels using chocks and tie-down straps.
Ensure any metal parts on the tie-down straps do
not contact painted surfaces or the face of the
wheels.
Do not place straps over body panels or through
the wheels.
CAUTION: Attaching straps to the chassis,
suspension or other parts of the vehicle
body may cause damage.
CAUTION: To prevent damage, do not
transport Model S with the tires directly on
the ground.
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SAFETY INFORMATION5
SAFETY INFORMATION
Seat Belts
Wearing Seat Belts ................................................................................................................................................6
Wearing Seat Belts When Pregnant ........ ..................................................................... .................. ................6
Seat Belt Pre-tensioners ....................................................................................................... ............................... 7
Testing Seat Belts ............................................................................................................. ..................................... 7
Seat Belt Warnings ............................................................................................................. ................................... 7
Child Safety Seats
Guidelines for Seating Children ................................................................................................ ........................9
Choosing a Child Safety Seat ................................................................................................... .........................9
Seating Larger Children ........................................................................................................ ............................. 10
Installing Child Safety Seats.................................................................................................. ........................... 10
Installing Seat Belt Retained Child Seats ...................................................................................... .............. 10
Installing LATCH Child Seats ................................................................................................... ......................... 11
Attaching Upper Tether Straps .......................................................................................... ............................ 12
Testing a Child Safety Seat .................................................................................................... .......................... 12
Warnings - Child Safety Seats .................................................................................................. ...................... 12
Tesla Built-In Rear Facing Child SeatsUsage Restrictions ............................................................................................................................................... 14
Opening .......... .............................................................................................................. ........................................... 14
Storing ........................................................................................................................ .............................................. 15
Seating a Child ................................................................................................................ ...................................... 16
Warnings - Tesla Child Seats ................................................................................................... ........................ 17
Tires and WheelsMaintaining Tire Pressures ................................................................................................................................ 18
Inspecting and Maintaining Tires ............................................................................................... .................... 18
Replacing Tires and Wheels.... ......................................................................................... ............................... 20
Using Tire Chains.............................................................................................................. ................................... 20
Tire Pressure Monitoring ....................................................................................................... ............................ 21
Understanding Tire Markings .................................................................................................... ..................... 22
Wheels and Tires Glossary ... ............................................................ ....................................... ........................ 24
Vehicle Loading
Load Capacity Labeling ......................................................................................................... ........................... 25
Calculating Load Limits ..... ................................................................................................... ............................ 26
Towing a Trailer ............................................................................................................... .................................... 26
DisclaimersVehicle Telematics/Data Recorders .............................................................................................. .............. 27
Quality Control ................................................................................................................ ..................................... 27
California Proposition 65..................................... ............................................................................................. 27
Declarations of Conformity................................................................................................................. 28
Reporting Concerns
Contacting Tesla............................................................................................................... ................................... 29
Reporting Safety Defects - US .................................................................................................. ..................... 29
Reporting Safety Defects - Canada .............................................................................................. ............... 29
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Seat BeltsSeat Belts
6MODEL S
SAFETY INFORMATION
Seat BeltsWearing Seat Belts
Using seat belts and child safety seats is the
most effective way to protect occupants if a
collision occurs. Therefore, wearing a seat belt
is required by law in most jurisdictions.
Both the driver and passenger seats are
equipped with three-point inertia reel seat
belts. Inertia reel belts are automatically
tensioned to allow occupants to move
comfortably during normal driving conditions.
The seat belt reel automatically locks to
prevent movement of occupants if Model S
experiences a force associated with hard
acceleration, braking, cornering, or an impact in
a collision.
The seat belt reminder on the
instrument panel alerts you if a seat belt
for an occupied front seat is not
fastened. If the belt remains unfastened, the
reminder flashes and an intermittent chime
sounds. If all occupants are buckled up and the
reminder stays on, refasten seat belts to ensure
they are correctly latched. Also remove any
heavy objects (such as a briefcase) from an
unoccupied seat. If the reminder light continues
to stay on, contact Tesla.
To F a s t e n a B e l t
1. Ensure correct positioning of the seat.
2. Draw the belt out smoothly, ensuring the
belt lays flat across the pelvis, chest and
mid-point of your collar bone, between the
neck and shoulder.
3. Insert the latch plate into the buckle and
press together until you hear a “click”
indicating it is locked in place. 4.
Pull the belt to check that it is securely
fastened.
5. Pull the diagonal part of the belt toward the
reel to remove excess slack.
To Release a Belt
Hold the belt near the buckle to prevent the
belt from retracting too quickly, then press the
button on the buckle. The belt retracts
automatically. Ensure there is no obstruction
that prevents the belt from fully retracting. The
belt should not hang loose. If a seat belt does
not fully retract, contact Tesla.
Wearing Seat Belts When Pregnant
Do not put the lap or shoulder sections of the
seat belt over the abdominal area. Wear the lap
section of the belt as low as possible across the
hips, not the waist. Position the shoulder
portion of the belt between the breasts and to
the side of the abdomen. Consult your doctor
for specific guidance.
WARNING: Never place anything
between you and the seat belt to cushion
the impact in the ev ent of an accident.
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