Warranty (North America)
WARRANTY35
• Overloading the vehicle;
• Using the vehicle as a stationary power source; and
The environment or an act of God, including, but not limited to, exposure to sunlight, airborne
chemicals, tree sap, animal or inse ct droppings, road debris (including stone chips), industry fallout,
rail dust, salt, hail, floods, wind storms, acid rain, fire, water, contamination, lightning and other
environmental conditions.
Additional Limitations and Exclusions
In addition to the above exclusions and limitati ons, this New Vehicle Limited Warranty does not
cover any of the following:
• Any corrosion or paint defects including, but not limited to, the following:
•Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship
causing perforation (holes) in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the
outside in, such as stone chips or scratches; and
• Corrosion and paint defects caused by, due to or resulting from accidents, paint matching,
abuse, neglect, improper maintenance or operation of the vehicle, installation of an accessory,
exposure to chemical substances, or damages resu lting from an act of God or nature, fire, or
improper storage;
• Non-genuine Tesla parts or accessories or their inst allation, or any damage directly or indirectly
caused by, due to or resulting from the installation or use of non-genuine Tesla parts or
accessories:
• Certain individual items associated with the vehicle, including, but not limited to the tires, Mobile
Connector, High Power Wall Connector, any future connectors, and related charging adapters,
which have separate warranties subject to their own terms and conditions;
• W i n d s h i e l d o r w i n d ow g l a s s t h a t i s b ro ke n , c h i p p e d , s c rat c h e d , o r c ra c ke d , o t h e r t h a n a s a re s u l t
of a defect in material or workmanship of a Tesla manufactured or supplied windshield or
window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal,
general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
•Standard 12 month or 12,500 mile service and diagnostics checks;
• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and
• Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Vo i d e d Wa r ra n t y
You are responsible for the proper operation of the vehicle and for receiving and maintaining
detailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or
maintenance and description of service or maintena nce items, which should be transferred to each
subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow the
specific instructions and recommendations regardin g the use and operation of the vehicle provided
in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories;
• Carrying passengers and cargo with in specified load limits; and
• Making all repairs.
Model S Quick Guide - NA Rev C.book Page 35 Wednesday, December 18, 2013 12:40 PM
