
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time.
You can open a locked front door from the
inside at any time. You can open a locked
sliding door or rear door from the inside if it
has been previously unlocked from inside. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just
the sliding doors and rear doors from the
inside.
X
To lock/unlock the entire vehicle: press
the upper 00BFcentral locking button
when the doors are closed.
When the entire vehicle is locked, the indi-
cator lamp in the 00BFcentral locking but-
ton lights up.
i If the key has been removed or is in posi-
tion 0in the ignition lock, the indicator
lamp in the 00BFcentral locking button
remains lit for 5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
00C0 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
00BF central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information
on the functions of the automatic locking Central locking
71Opening and closing Z

X
Fold rods 0043into the housing in the step.
X Push the step into its housing. i
When securing the step for the first time,
you must pierce a film with the R-clips.
X Insert R-clips 0044into the step as far as they
will go through the holes on both sides of
the housing.
The step is secured in its housing. Rear doors
Important safety notes
G
WARNING
If you open a rear door, you could:
R endanger other people or road users
R be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked. G
WARNING
If you open the rear doors to 90° (detent posi-
tion), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as
an obstacle at a late stage by other road
users. This could lead to an accident.
Therefore, in such a situation, ensure that the
vehicle is visible from the rear according to
the respective national regulations, e.g. with
a warning triangle.
! Make sure that there is sufficient clear-
ance when opening the rear doors. You
could otherwise damage the vehicle and
objects in close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the
open rear door is correctly engaged in the
detent. Opening/closing from the outside
Opening the right-hand rear door X
Pull handle 0043.
X Swing the rear door to the side until it
engages. Rear doors
75Opening and closing Z

X
To unlock: press the catch in the direction
of arrow 0087.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0043.
X To close: slide the sliding door in the direc-
tion of arrow 0044until it engages. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch to open the side
window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R
injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Opening/closing the side window
Control panel (example, driver's door)
0043
Power window, left
0044 Power window, right
X Turn the key to position 2in the ignition
lock.
X Press or pull button 0043or0044 until the cor-
responding side window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press
or pull the switch again. 78
Side windowsOpening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Exterior lighting
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R
Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs.
R Do not use a bulb that has been dropped or
that has scratches on its glass tube.
The bulb could may explode.
R Only use bulbs in closed lamps which have
been designed for this purpose.
R Only use spare bulbs of the same type and
with the prescribed voltage
R Protect the bulbs from moisture when in
use.
If the new bulb still does not light up, consult
a qualified specialist workshop.
R Have the LEDs and bulbs of the following
lamps changed at a qualified specialist
workshop:
-the additional turn signals in the exterior
mirrors
- the high-mounted brake lamp
- LED daytime running lamps
- the Bi-Xenon bulbs
- front fog lamps
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Lamp failure indicator
The bulb failure indicator is only an aid. You
are responsible for the proper functioning of
the vehicle lighting. Insufficient or non-func-
tioning vehicle lighting puts the operating
safety of the vehicle at risk. 92
Exterior lightingLights and windshield wipers

Motion detector
G
WARNING
The motion detector sends the invisible infra-
red radiation emitted by LEDs (light emitting
diodes).
These LEDs are classified as class 1M lasers
and can damage the retina if you:
R look directly into the unfiltered laser beam
of the motion detector for an extended
period
R look directly into the laser beam of the
motion detector using optical instruments,
e.g. eyeglasses or a magnifying glass.
There is a risk of injury.
Never look directly into the motion detector.
The cargo compartment lighting is also
switched on by the motion detector in the
cargo compartment of Cargo Vans equipped
with this feature.
If the motion detector detects a movement in
the cargo compartment when the vehicle is
stationary, the cargo compartment lighting
switches on for approximately two minutes.
The cargo compartment lighting can be
switched on by the motion detector within
four seconds if:
R the rear interior light switch (Y page 99) is
set to automatic control.
R the vehicle is stationary, the parking brake
is applied and the brake pedal is not being
depressed
Or
R the selector lever is in position Pon vehi-
cles with automatic transmission and the
brake pedal is not being depressed and
R the vehicle has not been locked from the
outside using the key
The motion detector switches off automati-
cally if no change is detected in the vehicle
for several hours, e.g. if a door is opened, if
the ignition key is turned, etc. This prevents
the battery from becoming discharged. Changing bulbs
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore
make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs. 100
Changing bulbsLights and windshield wipers

i
To unlock the steering, move the steering
wheel slightly while turning the key to posi-
tion 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following compo-
nents on the vehicle, and on the trailer as
necessary:
R license plates, vehicle lighting, turn sig-
nals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The trailer coupling is one of the most
important vehicle parts with regard to road
safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
X Rectify any noticeable defects before com-
mencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X Check the equipment to make sure that it
is accessible, complete and ready for use.
The first aid and breakdown assistance equip-
ment is in the front door stowage compart-
ments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 100). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is
a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
X Secure the load as per the loading guide-
lines (Y page 242).
X Make sure that the floormats and carpets
are properly secured so that they cannot
slip and obstruct the pedals.
X Close all doors. Starting the engine
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine. 138
DrivingDriving and parking

X
Release the parking brake (Y page 152).
The 0066 indicator lamp in the instrument
cluster goes out.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i After pulling away or switching on the
ignition, the vehicle automatically locks
centrally. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 71). Reverse warning device
G
WARNING
Other road users may ignore or fail to hear the
warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure
that the area in which you are maneuvering is
clear.
Make sure that there are no persons or
objects in the area in which you are maneu-
vering. It may be necessary to enlist the help
of a second person when maneuvering.
The reverse warning feature is a system
designed to assist you in ensuring the safety
of other road users.
A warning signal sounds to alert other road
users when reverse gear is engaged. The vol-
ume of the warning tone can be reduced for
night-time driving.
X To reduce the volume of the warning
tone: engage reverse gear twice in quick
succession.
The warning tone is now quieter.
i The warning tone sounds at a normal vol-
ume by default. The volume of the warning
tone has to be reduced each time you
engage reverse gear if necessary. ECO Start on Euro 6 engines
Important safety notes G
WARNING
If ECO Start is activated, the engine can be
started unintentionally, e.g. by accidentally
depressing the clutch pedal. If work is being
carried out on the engine under these circum-
stances, there is a risk of injury from moving
engine parts.
Deactivate ECO Start before work is carried
out on the engine. G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes Messages in the display (example: vehicles without
steering wheel buttons) Messages in the display (example: vehicles with
steering wheel buttons)
If 00A7 symbol 0044is shown in the multifunc-
tion display, the ECO start/stop function
switches the engine off automatically if the
vehicle stops moving. 140
DrivingDriving and pa
rking