2014 MERCEDES-BENZ SPRINTER height

Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ...126
Replacing bulbs
Important safety notes ..................100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system see SRS (Supplemental Restraint
System)
Reverse warning feature ..................140
Roof carrier Maximum payloa d.......................... 331
Notes ............................................. 247
Roof load (roof carrier) .....................331 S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating ........................................ .87
Seats Adjusting lumbar support ................83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............86
Armrest ............................................ 87
Cleaning the cover .........................272Correct driver's seat position ........... 82
Folding seat
..................................... 85
Important safety notes ....................82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................85
Securing loads
Important safety notes ..................244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) .......270
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........260
Notes ............................................. 259
Service due date (automatic dis-
play) .............................................. .259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) .............324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes ..................320
Power steering fluid .......................328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid .................................. .330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) .........................190
Resetting submenus (vehicles
with steering wheel buttons) .........191
Setting the air distribution ...............117
Setting the airflow ............................118
Setting the clock Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 15516
Index

tion, as that could result in serious injuries
in the event of an accident.
R All occupants should wear their seat belt at
all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, even if the vehicle
rolls over. The integrated restraint system
is equipped with SRS (driver's air bag, front-
passenger air bag, thorax side impact air
bags, window curtain air bags for side win-
dows), Emergency Tensioning Devices and
seat belt force limiters.
The system is designed to enhance the pro-
tection offered to occupants who are prop-
erly secured during certain frontal impacts
(front air bags and Emergency Tensioning
Devices) and side impacts (thorax side
impact air bags, window curtain air bags
and Emergency Tensioning Device) that
exceed preset deployment thresholds, as
well as in certain situations where the vehi-
cle rolls over (window curtain air bags and
Emergency Tensioning Device).
R Never route the shoulder section of the
seat belt under your arm, across your neck
or anywhere other than across your
shoulder. In the event of a frontal impact,
your body would be moved too far forward.
This would increase the risk of head and
neck injuries. The seat belt would then
apply excessive force to the ribs or abdo-
men, which could cause severe internal
injuries to organs such as the liver or
spleen.
Adjust the seat belt so that the upper part
of the belt is as close as possible to the
center of the shoulder. It should not touch
the neck. Never route the belt under the
shoulder. The height of the belt outlet can
be altered to ensure correct usage.
R The lap belt should be routed as low as pos-
sible across the hips, not across the abdo-
men. If the lap belt is routed across the
abdomen, it could cause serious injuries in
the event of an impact. R
Never route the seat belt over rigid or frag-
ile objects in or on your clothing, such as
eyeglasses, pens, keys etc., as this could
cause injuries.
R Always ensure that the seat belt is routed
correctly. This is particularly important if
you are wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Never route a seat belt
around more than one person or additional
objects.
R Never wear seat belts if they are twisted.
Otherwise, in the event of an impact, the
full width of the seat belt is unavailable to
distribute the force of the impact. The
twisted seat belt routed across your body
could cause injuries.
R Pregnant women should also always use a
three-point seat belt. The lap belt must
always pass across your lap as low down as
possible, i.e. across your hips; not across
your abdomen.
R The backrest should be set as close to ver-
tical as possible.
R Check the seat belt during the journey in
order to make sure that it is correctly posi-
tioned.
R Never place your feet on the instrument
panel or on the seat. Always keep both feet
on the floor in front of the seat.
R When using a seat belt to secure an infant
restraint system, child restraint system or
a child on a booster seat, always follow the
child restraint system manufacturer's
instructions.
Fastening/unfastening the seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- 48
Occupant safetySafety

erly secured in an appropriately sized child
restraint system or booster seat recom-
mended for the size and weight of the child.
For additional information, see the "Children
in the vehicle" section.
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are
not properly secured in the vehicle and/or the
child is not properly secured in the child
restraint.
! Make sure that the seat belt retracts fully.
The seat belt or belt buckle may otherwise
become trapped in the door or the seat
adjustment mechanism. This could dam-
age the door, door trim panels and the seat
belt. Damaged seat belts can no longer ful-
fill their protective function and must be
replaced at a qualified specialist workshop. X
To fasten the seat belt: adjust the seat
and move the backrest to an almost vertical
position (Y page 82).
X Pull the seat belt smoothly through belt
sash guide 0044.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your hips.
X Engage belt tongue 0087in seat belt buckle
0083. X
The upper part of the seat belt must be
routed across the middle of your shoulder.
Adjust the seat belt to the appropriate
height as necessary.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
X To raise the seat belt: slide belt sash
guide 0044upwards.
Belt sash guide 0044engages in various posi-
tions.
X To lower the seat belt: press and hold
release button 0043.
X Adjust belt sash guide 0044to the appropri-
ate height.
X Let go of release button 0043and make sure
that belt sash guide 0044has engaged.
X To release the seat belt: press release
button 0085on seat belt buckle 0083.
X Guide seat belt to belt sash guide 0044.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat
belt retractor. This helps to secure the child
restraint system properly in the vehicle. For
further information on "Special seat belt
retractors", see (Y page 54).
Belt warning for drivers and co-drivers Regardless of whether the driver's and co-
driver's seat belts have already been fas-
tened, the
0076seat belt warning lamp lights
up for six seconds each time the engine is
started. It then goes out if the driver and the
co-driver have fastened their seat belts. If the
driver's seat belt is not fastened when the
engine is started, an additional warning tone
will sound. This warning tone switches off
after approximately six seconds or once the
driver's seat belt is fastened. Occupant safety
49Safety Z

G
WARNING
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the co-driver's seat. For this
reason, we strongly advise that you always
secure children in the rear seats. Regardless
of the seat position, children under 12 years
must be secured correctly in a suitable infant
or child restraint system or booster seat suit-
able for the size and weight of the child.
Never place anything between the seat cush-
ion and child seat (e.g. pillow). The bottom of
the child seat must make full contact with the
vehicle seat cushion. An incorrectly mounted
child seat could cause injuries to the child in
the event of an accident, instead of protecting
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Always observe the manufacturer's instruc-
tions when installing special child restraint
systems.
Occupants, in particular children, must sit as
upright as possible, fasten the seat belt cor-
rectly and use a suitable infant restraint sys-
tem, child restraint system or booster seat
suitable for the size and weight of the child.
Children can be seriously or even fatally
injured by an air bag deploying. Observe the
following important information if it is abso-
lutely necessary to carry a child on the co-
driver's seat:
R The co-driver's front air bag is not deacti-
vated.
R Never secure your child in a rearward-
facing child restraint system on the co-driv-
er's seat. A child in a rearward-facing child
restraint system on the co-driver's seat can
be seriously injured or even killed if the co-
driver's front air bag deploys. Only install a rearward-facing child restraint system on a
suitable rear seat.
R Where permitted by state law, if you secure
your child in a forward-facing child restraint
system on the co-driver's seat, move the
co-driver's seat as far back to the rear as
possible. You must then use an appropri-
ately sized child restraint system recom-
mended for the age, size and weight of the
child and secure it with the vehicle seat belt
in accordance with the child seat manufac-
turer's instructions. G
WARNING
Infants and small children should never share
a seat belt with another occupant. In the event
of an accident, they could be crushed
between the occupant and seat belt.
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are
not properly secured in the vehicle and/or the
child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck. A booster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where a lap/
shoulder belt fits properly without a booster
seat.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from becom-
ing a projectile in the event of an accident. G
WARNING
When extending or retracting, parts of the
body could become trapped within the sweep
of the roller sunblind. There is a risk of injury.
When extending or retracting, make sure that
no one has any parts of the body within the
sweep of the roller sunblind. If someone
becomes trapped, briefly press the button Child restraint systems
51Safety
Z

again. The opening or closing procedure will
be stopped. G
WARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
Further information on secure stowage of
loads can be found under "Loading guide-
lines".
If an infant or child is traveling in the vehicle:
R secure the child with a child or infant seat
restraint system appropriate to the age and
weight of the child
R make sure that the infant or child is prop-
erly secured at all times while the vehicle
is in motion.
We recommend that you always properly
secure all infants and children in an infant or
child restraint system for the journey.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. This must be properly secured in
accordance with the manufacturer's installa-
tion instructions for the infant or child seat
restraint system. All infant or child restraint systems must meet
the following standards:
R
U.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
A statement by the child restraint manufac-
turer of compliance with these standards can
be found on the instruction label on the child
restraint system. You will also find the state-
ment in the instruction manual provided with
the child restraint system.
When using any infant restraint, child
restraint or booster seat, make sure to care-
fully read and follow all manufacturer's
instructions for installation and use.
Observe the warning labels in the vehicle
interior or on the infant or child restraint. LATCH-type (ISOFIX) child seat secur-
ing system
G
WARNING
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position shoulder belt across the chest and
shoulder, not face or neck.
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb (18 kg) until they reach a height where
a lap/shoulder belt fits properly without a
booster.
Install the child restraint system in accord-
ance with the manufacturer's instructions.
Attach the child restraint system to both
securing rings.
An incorrectly installed child restraint system
could come loose during an accident and ser-
iously or even fatally injure the child.
Child restraint systems or child seat securing
rings that are malfunctioning or damaged as
the result of a collision must be replaced. 52
Child restraint systemsSafety

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time.
You can open a locked front door from the
inside at any time. You can open a locked
sliding door or rear door from the inside if it
has been previously unlocked from inside. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just
the sliding doors and rear doors from the
inside.
X
To lock/unlock the entire vehicle: press
the upper 00BFcentral locking button
when the doors are closed.
When the entire vehicle is locked, the indi-
cator lamp in the 00BFcentral locking but-
ton lights up.
i If the key has been removed or is in posi-
tion 0in the ignition lock, the indicator
lamp in the 00BFcentral locking button
remains lit for 5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
00C0 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
00BF central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information
on the functions of the automatic locking Central locking
71Opening and closing Z