
Make sure that tool
0083remains in tank filler
cap 0044while doing so.
X Only fill up the DEF tank until the DEF level
is visible for the first time in the filler neck.
X Replace blue tank filler cap 0044and turn
clockwise.
X Pull tool 0083out of tank filler cap 0044and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0085up over hole 0087of tank filler
cap 0044, turn and release.
X Turn blue tank filler cap 0044.
If tank filler cap 0044turns freely, the DEF
tank is closed. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from
becoming discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is
to be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition
lock
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R on steep uphill or downhill gradients, the
vehicle must be secured at the rear axle,
e.g. with a wheel chock or similar object
Use the wheel chock (Y page 153) to do so. Parking
151Driving and parking Z

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
X Secure the vehicle to prevent it from rolling
away (Y page 151). Wheel chock
Use the wheel chock or a similar object to
prevent the vehicle from rolling away, e.g.
when parking or changing a wheel. Wheel chock in the load/passenger compartment
X
To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0043down a little and remove it from
retainer 0044.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0043is holding it
securely in retainer 0044. Wheel chock to the rear of the chassis on the left
side of the vehicle (example) X
To remove the wheel chock on Cab
Chassis: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
4 weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery ( Ypage 262) or
switch off the battery main switch
(Y page 136).
Or
X Connect the battery to a trickle charger.
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle. Driving tips
153Driving and parking
Z

When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels
(Y page 183) and top up (Y page 150).
X Engine: check the oil level (Y page 252)
and add oil (Y page 254).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 276).
X Make sure that a wheel bolt wrench
(Y page 276), wooden underlay for the
jack, a robust tow cable and a folding spade
are carried in the vehicle.
X Wheels and tires: check the tire tread
depth (Y page 287) and tire pressure
(Y page 290).
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep
ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the co-driver
direct you.
i We recommend that you additionally
carry a shovel and a recovery rope with
shackle in the vehicle. R
Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page 242).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface demands it, temporarily deac-
tivate ASR when pulling away (Y page 60).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain
in contact with the ground.
R Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken
in advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage
in good time and reduce the risk of an acci-
dent for yourself and other road users. Clean
your vehicle thoroughly before driving on pub-
lic roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ASR (Y page 60).
X Clean the headlamps and tail lamps and
check them for damage. 160
Driving tipsDriving and parking

Problems with PARKTRONIC
Problem Possible causes/consequences and
0050
0050Solutions Only the red segments
in the PARKTRONIC
warning displays are lit.
A warning tone also
sounds for approx-
imately 2 seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds.
The indicator lamp of
the
0069 button lights
up and the red seg-
ments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors (Y page 270).
X Turn the key to position 2again in the ignition lock. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. An external radio or ultrasonic source may be causing interfer-
ence.
X
Check PARKTRONIC functions in a different location. Rear view camera
Important safety notes !
Objects that are not at ground level
appear further away than they actually are,
for example:
R the bumper of the vehicle parked behind
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the tail-end of a truck
R slanted posts Only use the camera guide lines for orien-
tation. Do not get any closer to objects than
the lowest horizontal guide line. You may
otherwise damage your vehicle and/or the
object.
The rear view camera is only an aid. It cannot
replace your own awareness of the immedi-
ate surroundings. You are responsible for
safe maneuvering and parking. When maneu-
vering and parking, make sure that there are
no persons, animals or objects in the maneu-
vering area. Driving systems
171Driving and parking Z

ADR is automatically deactivated if:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction.
Setting the working speed X
Activate ADR.
X To increase: press the0091button.
X To decrease: press the0092button. Towing a trailer
Notes on trailer towing
Important safety notes G
WARNING
If you install a ball coupling other than the one
delivered with the vehicle, the trailer tow hitch
and the rear axle may be overloaded. This
applies especially if the ball coupling in ques-
tion is longer or angled differently. This could
seriously impair the driving characteristics
and the trailer can come loose. There is a risk
of an accident.
Only install the ball coupling delivered with
the vehicle or a ball coupling that is designed
to meet your trailer towing requirements. Do
not modify the ball coupling or the trailer tow
hitch. G
WARNING
If you use a ball coupling that is not approved
for your vehicle, it may cause excessive strain
on the trailer tow hitch. This can cause dam-
age to the vehicle and the trailer may come
loose during the journey. The handling may be
impaired and the rear axle may be overloaded.
This may lead to an accident involving serious
or even fatal injury.
Therefore note the following:
R Only install a ball coupling that is approved
for your vehicle.
R Before the journey, make sure that the ball
coupling is correctly installed and secured.
To do this, observe the operating instruc-
tions of the ball coupling manufacturer.
R Do not make any modifications to the ball
coupling or the trailer tow hitch.
You must observe the operating instructions
of the trailer tow hitch or ball coupling manu-
facturer. G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey. G
WARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi-
cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary. Towing a trailer
173Driving and parking Z

safety. The notes on operation, care and
maintenance issued by the manufacturer
should be observed.
R The bumpers of your vehicle are not suita-
ble for installing detachable trailer cou-
plings.
R Do not install rented trailer couplings or
other detachable trailer couplings to the
bumpers.
R Minimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Weight information can be found in the “Per-
missible trailer and drawbar noseweights”
section (Y page 178).
i The height of the ball neck changes
according to the load on the vehicle. If this
is case, use a trailer with a height-adjust-
able trailer drawbar.
Driving tips The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehi-
cle/trailer combinations in the relevant coun-
try, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if cruise control is acti-
vated.
This enables you to utilize the engine's brak-
ing effect and you do not need to brake so
heavily to keep the correct speed. which pro-
tects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically. Driving tips If the trailer begins to swing from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs. More
information is available from your author-
ized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to
overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note
that the power output of the engine, and
with it its gradient climbing capability,
decrease with increasing altitude. Attaching and removing the ball cou-
pling
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey. G
WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is Towing a trailer
175Driving and parking
Z

installed and secured correctly before every
journey.
If your vehicle is equipped with a Sprinter
trailer tow hitch, you need a ball coupling that
is approved for the trailer tow hitch.
When mounting and removing the approved
ball coupling, observe the relevant informa-
tion in the operating instructions of the ball
coupling manufacturer.
If you cannot mount the ball coupling cor-
rectly, remove it. In this case, the ball cou-
pling may not be used for towing a trailer.
Notes on the permissible dimensions and
weights can also be found on the identifica-
tion plate of the trailer tow hitch. You can
obtain advice from a qualified specialist work-
shop. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip-
ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer. Trailer coupled ready for use
X
Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors. X
Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with a height-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other connec-
tions to the trailer.
X Remove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
X Release the trailer parking brake.
i The subharness of the vehicle has a cable
connection to the brake lamp indicator
lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian provin-
ces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer cou-
pling, not to the bumper or the axle.
Leave enough slack in the chains. This
allows you to drive round tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer detaches from the towing vehi-
cle, the safety switch applies the trailer's
brakes. Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed
restrictions. Make sure your vehicle/trailer
combination complies with local laws. This
not only means where you live, but also any-
where you are driving to. Information is avail-
able from the police and local authorities. 176
Towing a trailerDriving and parking

Observe the following when towing a trailer:
R Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling charac-
teristics.
R Before driving, check:
-that the trailer tow hitch and ball cou-
pling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer combina-
tion away carefully. Brake manually using
the brake controller and check that the
brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 244).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
R If possible, do not brake suddenly, but
rather moderately at first so that the trailer can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the maxi-
mum level. Open the windows if necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional dis-
tance before you can return to your original
lane. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake. Towing a trailer
177Driving and parking Z