Trailer towing
................................. 146
Transmission oil change ................328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ...........123
Heating time .................................. 123
Important safety notes ..................122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................127
Problem (malfunction) ...................132
Selecting a switch-on time ............. 124
Setting the switch-on time .............125
see Auxiliary heating
AUX port ............................................ .240
Axle load, permissible (trailer tow-
ing) ...................................................... 333 B
Backup lamps Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes ....................68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ...................225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262Disconnecting and connecting
(engine compartment)
...................264
Disconnecting and reconnecting
(base of driver's seat) ....................265
Display message ............................ 219
Important safety notes ..................260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) ..................261
Before driving off
Important safety notes ..................138
Belt
see Seat belts
Bleeding the fuel system ..................143
Blind Spot Assist Activating/deactivating .................166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225 Index
5
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index
Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 183
0044
Tachometer 183
0087
0074,
0075Brightens/dims the
instrument cluster lighting 183
0085
Fuel gage with fuel filler flap
location indicator
183
0083
Display
Vehicles without steering
wheel buttons
184
Vehicles with steering
wheel buttons 186 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 184
• selects menus 185
006C
Service button
0098 Checks the engine oil level 25234
Instrument clusterAt a glance
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing
You can find further information on winter
tires and snow chains in the "Wheels and
tires" section (Y page 288). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a
risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. !
When driving off-road or on unpaved sur-
faces, check the underside of the vehicle
and the wheels and tires at regular inter-
vals. In particular, remove any trapped for-
eign objects, e.g. stones and branches.
Such foreign objects may:
R damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
! If there are steep gradients while driving
off-road, a sufficient filling level in the DEF
tank must be ensured. Make sure for this
reason that there is a minimum fill level of
ten liters before driving off-road.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Clean the brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified
specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear. Driving tips
159Driving and parking Z
Using the
0074,0075,0079or0045 adjustment but-
tons, you can select the following functions:
R Calling up the service due date
(Y page 260)
R Checking the oil level (Y page 252)
R Checking the DEF supply (Y page 184)
R Preselecting/setting the auxiliary heating
switch-on time (Y page 124)
R Tire pressure monitor (Y page 293)
R Setting the time (Y page 185)
R Activating/deactivating Highbeam Assist
(Y page 194)
R Setting the daytime running lamps
(Y page 185)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the hours figure flashes.
X Press the 0074or0075 button to set the hour.
X Press the 0045reset button.
The minute display flashes.
X Press the 0074or0075 button to set the minute.
i If you keep the 0074or0075 button pressed,
the value will change continuously.
Activating/deactivating Highbeam
Assist X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 00CE indicator lamp flashes and the
on
on orOFF
OFF message appears in the display.
X Use the 0074or0075 button to switch High-
beam Assist on/off.
Switching the daytime running lamps
on/off If you switch the daytime running lights
ON ON,
the daytime running lights will automatically
light up when the engine is running. For safety reasons, it is only possible to
change this setting when the vehicle is sta-
tionary. The factory setting is
ON ONin countries
in which constant headlamp mode or daytime
running lights are mandatory.
X Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 0058 indicator lamp flashes and the
on on orOFF
OFF message appears in the display.
X Press the 0074or0075 button to activate or
deactivate the daytime running lamps.
i USA only:
If you turn the light switch to 0060or
0058, the corresponding light switches on.
If you turn the light switch to 0058, the
daytime running lamps remain switched
on.
Canada only:
If you turn the light switch to 0058, the low-
beam headlamps switch on. If you turn the
light switch to 0060or0058, the daytime
running lamps remain switched on. On-board computer (vehicles without steering wheel buttons)
185On-board computer and displays Z
X
Place cap 0043on the filler neck and tighten.
When doing so, make sure that the cap
engages correctly.
X Check the oil level with the oil dipstick
(Y page 253) or on the display
(Y page 252).
X Close the hood. Coolant
G
WARNING
The engine cooling system is pressurized, par-
ticularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level and/or fill the
coolant if the vehicle is on a level surface and
the engine has cooled down. The coolant tem-
perature must be below 122 ‡ (50 †).
! Check the engine cooling and heating sys-
tem regularly for leaks.
If a large quantity of coolant is lost, have
the cause traced and rectified at a qualified
specialist workshop. G
WARNING
Coolant contains glycol and is therefore toxic.
Do not swallow the coolant. See a doctor
immediately if you swallow coolant.
Make sure that coolant does not come into
contact with skin, eyes or clothing. In case of
contact with eyes, rinse immediately with
plenty of clean water. Clean affected areas of
skin and clothing with soap and water imme-
diately. Change any affected clothing imme-
diately. G
WARNING
If antifreeze comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
! Take care not to spill any coolant on
painted surfaces. You could otherwise
damage the paintwork. Example: cap and coolant expansion tank
Checking the coolant level
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 250).
X Slowly turn cap 0043half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0043further and remove it.
X Check the coolant level.
If the coolant reaches the maximum mark
on coolant expansion tank 0044, there is
enough coolant in coolant expansion
tank 0044. Engine compartment
255Maintenance and care Z
Diagram showing tire rotation for single and dual
tires
Single tires: if the tires are of identical
dimensions, you can rotate both wheels on
both the front and rear axles so that the tires'
original direction of rotation is maintained. On
unidirectional tires, an arrow on the sidewall
shows the prescribed direction of rotation of
the tire.
Twin rear tires: if the tires are of identical
dimensions, you can rotate the wheels on the
front axle and the inner wheels on the rear
axle in pairs such that the original direction of
tire rotation is retained. With unidirectional
tires, you may rotate the outside wheels at
the rear axle from one side to the other. Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
You may mount a spare wheel against the
direction of rotation. Observe the time
restriction on use as well as the speed limi-
tation specified on the spare wheel. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from contact with oil, grease and fuel. Mounting a wheel
Vehicle preparation X
Stop the vehicle as far away as possible
from traffic and on a level, firm and non-slip
surface.
X If your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
X Apply the parking brake.
X Turn the front wheels to the straight-ahead
position.
X Move the selector lever of the automatic
transmission to position P.
X Switch off the engine.
X Passengers should leave the vehicle. Make
sure that the passengers are not endan-
gered as they do so.
X Make sure that no one is near the danger
area while the wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Place the warning triangle or warning lamp
at a suitable distance.
Observe legal requirements.
X Secure the vehicle to prevent it from rolling
away.
i Observe the safety notes on parking in the
section on "Driving and parking"
(Y page 151).
X On level terrain: place chocks or other
suitable objects under the front and rear of
the wheel that is diagonally opposite the
wheel to be changed.
X On slight inclines: place chocks or other
suitable objects under the wheels on the
front and rear axles opposite the wheel to
be changed. 308
Changing wheelsWheels and tires