2014 MERCEDES-BENZ M-Class Owner's Manual

Using the SmartKey:
R
Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission positions
0004
Par
kposition
Do not shift the transmission into
position P(Ypage 179) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking .Always apply the
electronic parking brake in
additio nto the parking lock in order
to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0006
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
167Driving and parking Z

0003
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the
automatic transmission could be
damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g .to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position Nif the vehicle is in danger
of skidding, e.g. on icy roads.
If you switch off the engine using
the SmartKey or the Start/Stop
button, the automatic transmission
shifts to neutral Nautomatically.
! Rolling in neutral Ncan damage
the drive train. 000B
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D.This automatic
gearshifting behavior is determined by:
R the position of the accelerator pedal
R the road speed Driving tips
Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Shifting the transmission repeatedly between
gears
Dand Rmay help to free the vehicle if
it has become stuck in slush or snow. The
vehicle's engine management system limits
the speed to a maximum of 5 mph (9 km/h)
when shifting back and forth. To shift back
and forth between transmission positions D
and R, move the selector lever up and down
beyond the pressure point.
Towing atrailer X
Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill
gradient, use left-hand steering wheel
paddle shifter (Y page 169) to select a
lowe rgear, even if cruise control or
DISTRONIC PLUS are activated. 168
Automatic transmissionDriving and parking

Program selector button
General notes Vehicles with the ON&OFFROAD package
X
Press program selector button 0002.
The letter Mappears in the multifunction
display.T he manual drive program Mis
activated. AMG vehicles
X
Press program selector button 0002
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
The program selector button allows you to
choose between different driving
characteristics.
In AMG vehicles, drive program Eis called
drive program C.
i The permanent drive program Mis
available on the following vehicles:
R Vehicles with the
ON&OFFROAD package
R AMG vehicles Further information about permanent drive
program M(Ypage 171).
As well as this permanent drive program
M, you can also activate temporary drive
program M(Ypage 170).
i AMG vehicles: the automatic
transmission switches to automatic drive
program Ceach time the engine is started.
Drive programs on AMG vehicles C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Permanent manual
gearshifting
i
For further information on the automatic
drive program, see (Y page 170). Steering wheel paddle shifters
In the manual drive program, you can change
gears manually using steering wheel paddle
shifters
0002and 0003.
Further information about permanent drive
program M(Ypage 171).
Further information about temporary drive
program M(Ypage 170).
i You can only change gear with the
steering wheel paddle shifters when the
transmission is in position D. Automatic transmission
169Driving and parking Z

Automatic drive program
Automatic drive program sEand SDrive program
E(drive program Con MAG
vehicles) is characterized by the following:
R comfort-oriented engine and automatic
transmissio nsettings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner .This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program Sis characterized by the
following:
R sporty engine and transmission settings
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points
Manual drive program M General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel
paddle shifters. The transmission must be in
position
D.
All vehicles (except AMG vehicles): you
can activate manual drive program Musing
the steering wheel paddle shifters.
AMG vehicles: you can activate manual drive
program Min automatic drive programs Cand
S.
Vehicles with the
ON&OFFROAD package: if manual drive
program Mis deactivated using the program selector button, you can activate manual
drive program
Musing the steering wheel
paddle shifters.
i As well as temporary drive program M,
you can also activate permanent drive
program M(Ypage 169).
Further information about permanent drive
program M(Ypage 171).
Activating
X Shift the transmission to position D.
X Pull the left or right steering wheel paddle
shifter (Y page 169).
Manual drive program Mis temporarily
activated. The selected gear and Mappear
in the multifunction display.
Shifting gears
If you pull on the left or right steering wheel
paddle shifter, the automatic transmission
switches to manual drive program Mfor a
limited amount of time. Depending on which
paddle shifter is pulled, the automatic
transmission immediately shifts into the next
gear down or up, if permitted.
X To shift up: pull the right-hand steering
wheel paddle shifter (Y page 169).
The automatic transmission shifts up to the
next gear.
i If the maximum engine speed on the
currently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull on the left-hand
steering wheel paddle shifter
(Y page 169).
The automatic transmission shifts down to
the next gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i Automatic down shifting occurs when
coasting. 170
Automatic transmissionDriving and parking

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The
recommended gear is shown in the
multifunction display.
X Shift to recommended gear 0003according
to gearshift recommendation 0002when
shown in the multifunction display of the
instrument cluster.
Deactivating
If you have activated manual drive program
M, it will remain active for a certain amount
of time. Under certain conditions the
minimum amount of time is extended, e.g. in
the case of lateral acceleration, during an
overrun phase or when driving on steep
terrain.
If manual drive program Mhas been
deactivated, the automatic transmission
shifts into the automatic drive program that
was last selected.
You can also deactivate manual drive
program Myourself:
X Pull on the right-hand steering wheel
paddle shifter and hold it in place
(Y page 169).
or
X Use the DIRECT SELECT lever to switch the
transmission position.
or
X AMG vehicles: use the program selector
button to change the drive program
(Y page 169).
Manual drive program Mis deactivated.
The automatic transmission switches into
the drive program that was last selected,
C or S. or
X
Vehicles with the
ON&OFFROAD package: use the selector
wheel to switch to the on-road program
(Y page 243) or the off-road program
(Y page 248). Manual drive program
General information In this drive program, you can permanently
change gear yourself by using the steering
wheel paddle shifters. The transmission must
be in position
D.
i As well as this permanent drive program
M, you can also activate temporary drive
program M(Ypage 170).
Switching on the manual drive program In manual drive program
M, you can change
gear using the steering wheel paddle shifters
if the transmission is in position D.You can
see the currently selected drive program and
which gear is engaged in the multifunction
display.
X AMG vehicles: press the program selector
button (Y page 169) until Mappears in the
multifunction display.
X Vehicles with the ON&OFFROAD
package: press the program selector
button (Y page 169).
The letter Mappears in the multifunction
display.
Shifting up (all vehicles except AMG
vehicles) Automatic transmission
171Driving and parking Z

X
If corresponding gearshift
recommendation 0002appears in the
multifunction display on the instrument
cluster, pull on the right-hand steering
wheel paddle shifter (Y page 169).
The automatic transmission shifts to
recommended gear 0003.
Shifting up (AMG vehicles) !
In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached .When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage. 0002
Gear indicator
0003 Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the
multifunction display.
X If the color in the speedometer
multifunction display changes to red and
the UP display message is shown, shift up
a gear.
Downshifting X
Pull the left-hand steering wheel paddle
shifter (Y page 169).
The automatic transmission shifts down to
the next gear. Maximum acceleration
X
Pull the left-hand steering wheel paddle
shifter until the transmission selects the
optimum gear according to the speed.
i If you slow down or stop without shifting
down, the automatic transmission
automatically shifts down.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program
M.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
i All vehicles (except AMG vehicles): if
you apply full throttle, the automatic
transmission shifts up to the next gear
when the maximum engine speed is
reached. This prevents the engine from
overrevving.
i AMG vehicles: it is not possible to use
kickdown in manual drive program M.
Switching off the manuald rive program X
Vehicles with the ON&OFFROAD
package: press the progra mselector
button (Y page 169).
The Mmessage in the multifunction display
goes out.
X AMG vehicles: press the program selector
button (Y page 169) repeatedly until Cor
S appears in the multifunction display. 172
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

If you or others come into contact with fuel,
observe the following:
R
Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medica lassistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Do not
switch on the ignition if you accidentally
refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel system. Even small
amounts of the wrong fuel could result in
damage to the fuel system and the engine.
The repair costs are high. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely. !
Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
i Flexible Fuel vehicles can be recognized
by the Ethanol up to E85 sticker on the
inside of the fuel filler flap.
For further information on fuel and fuel quality
(Y page 444). Refueling
Opening/closing the fuel filler flap Pay attention to the important safety notes
(Y
page 173). 0002
To open the fuel filler flap
0003 To insert the fuel filler cap
0023 Fuel type to be used
0022 Tire pressure table
The fuel filler flap is unlocked or locked
automatically when you open or close the 174
RefuelingDriving and parking