2014 MERCEDES-BENZ CLS Owners Manual

Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission PerformanceWarranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
RStatewarranty enforcement laws (lemon
laws)
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle orarefund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctionsinthe vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attemptsis
presumed foraretail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results inacondition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction ofaless serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctionsforacumulative
total of more than 30 calendar days.
Please send your written noticeto:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
abreakdown. Callstothe toll-free Roadside
Assistance Hotline are answered by our
agents 24 hoursaday, 365 daysayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information,refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Introduction23
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Change of address or change of
ownership
In theevent ofachangeofaddress, please
sendusthe"NotificationofAddress Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center(USA)atthe hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer ServiceCenter (Canada) at
1-800-387-0100.This will assist us in
contacting you inatimely manner should the
need arise.
If you sell your Mercedes, please leave the
entireliterature in the vehicle so that it is
available to the next owner.
If you have purchasedaused car, please send
us the "Notification of Used Car Purchase" in
the Serviceand Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service(Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles withacatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may haveaconsiderably lower
octanerating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There isarisk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out ataqualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There isarisk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. Asaresult, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
24Introduction

Never tamper with the wiring as well as
electronic components or their software. You
shouldhave all work to electrical and
electronic equipment carried out ataqualified
specialist workshop.
!There isarisk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. onahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g.
acurb orahole in the road
Raheavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body,the
undercarriage, chassis parts, wheelsor
tires could be damaged withoutthe
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately ataqualified specialist
workshop. If on continuing your journey
you noticethat driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visitaqualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA:"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the two following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
aqualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. Asaresult,
the operating safety of the vehicle could be
affected. There isarisk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
GWARNING
Objectsinthe driver's footwell can restrict the
pedal travel or obstructadepressed pedal.
The operatingand road safety of the vehicle
is jeopardized. There isarisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearancefor the pedals. Do not use
loose floormats.
!If the engineisswitched off and
equipmentonthe diagnostics connection
is used, the starter battery may discharge.
Introduction25
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Connecting equipmenttothe diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and
modifications
Rwork on electronic components
Problems with your vehicle
If you should experienceaproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge youto
contact an authorized Mercedes-Benz Center
immediatelytohavethe problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwithaMercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto,Ontario M4G 4C9
Reporting safety defects
USAonly:
The followingtextispublished as required of
manufacturers underTitle 49,Code of U.S.
Federal Regulations, Part 575pursuanttothe
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle hasadefect
which could causeacrash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)inadditionto
notifying Mercedes-Benz USA, LLC.
If NHTSAreceivessimilar complaints,itmay
open an investigation, and if it findsthata
safety defect exists inagroup of vehicles, it
may orderarecall and remedy campaign.
However, NHTSA cannot become involved in
individualproblems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA,you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153);go
tohttp://www.safercar.gov;orwrite to:
Administrator,NHTSA,400 SeventhStreet,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpablecontraventionsagainst these
instructions is not covered either by the
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
26Introduction

Datastoredinthevehicle
Information about electronic data
acquisition in thevehicle
(IncludingnoticepursuanttoCalifornia Code
§9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
Rfor safety research or vehicle diagnosis
purposes
Rwith the consentofthe vehicle owner
Ron the instruction of prosecuting
authorities
Rfor use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
Ras otherwise required or permitted by law.
Please check your mbrace (Canada:TELE
AID) purchase agreement to findoutmore
aboutdata that can be recorded and
transmittedbythissystem.
Information on copyright
General information
Information on licensefor free and open-
source softwareused in your vehicle and its
electronic componentsisavailableonthe
followingwebsite:
http://www.mercedes-benz.com/
opensource
Introduction27
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28

Dashboard...........................................30
Instrument cluster..............................31
Multifunction steering wheel.............33
Center console....................................34
Overheadcontrol panel......................37
Door control panel..............................38
29
At ag lance

Dashboard
FunctionPage
Steeringwheelpaddle
shifters160
Cruisecontrollever176
$Instrumentcluster31
!Horn
DIRECTSELECTlever155
%PARKTRONIC warning
display193
Overhead controlpanel37
Climatecontrolsystems130
Ignition lock147
Start/Stopbutton147
FunctionPage
Adjuststhesteeringwheel106
Steeringwheelheating107
Combination switch119
Parking brake169
Diagnosticsconnection25
Opens thehood306
Releases theparking brake169
Light switch116
Night ViewAssistPlus204
30Dashboard
At ag lance