Low Gear: Low gear (position L) is
designed to mimic the enhanced engine
braking available in non-hybrid vehicles.
Low gear will produce high engine speeds
to provide necessary engine braking. This
is normal and will not damage your vehicle.
In low gear, the gas engine will remain on
more often than in position
D.
Unique Hybrid Operating Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of
the major differences:
Battery:
Your Hybrid is equipped with a
high voltage battery. A cool battery
ensures battery life and provides the best
possible performance. Your hybrid high
voltage battery may periodically
re-condition itself to ensure maximum
efficiency. You may notice slight changes
in driveability during this process, but it is
an important part of your hybrid's high
voltage battery optimization features.
Cabin air cools the high voltage battery by
pulling air through vents in the rear
package tray. Avoid placing objects on the
package tray which could block air flow
through the vents.
If you leave your vehicle inoperative for
over 31 days, it may be necessary to
jumpstart the vehicle.
See Roadside
Emergencies (page 225).
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission
are designed to deliver the power you
need at the most efficient engine speed.
During heavy accelerations, your hybrid
may reach high engine speeds (up to
6000 RPM). In prolonged mountainous driving, you
may see the engine tachometer changing
without your input. This is intentional and
maintains the battery charge level. You
may also notice during extended downhill
driving that your engine continues to run
instead of shutting off.
During this engine braking, the engine
stays on, but it is not using any fuel. You
may also hear a slight whine or whistle
when operating your vehicle. This is the
normal operation of the electric generator
in the hybrid system.
During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative
braking is performed by your transmission
and it captures brake energy and stores
it in your high voltage battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In
some cases, it is actually more efficient
than driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits
and accessory usage can significantly
impact your fuel economy. For best results,
keep in mind these tips:
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Frequently asked questions
Answer
Question
The high voltage battery is electrically
isolated from the rest of the vehicle when
the key is off. When you turn the key to on, high voltage contactors inside the battery
are closed to make the electricity available to the motor/generator and enable the
vehicle to drive. The clicks are the sound
of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent
key start will start the engine if it is neces- sary for cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are warm enough to minimize tailpipe emis- sions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on abovethis speed to protect the transmission hardware.
Why does my engine never shut down
above 85 mph (137 km/h)?
In order to ensure that the climate controlsystem can begin heating the cabin or
defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to
maintain the correct minimum temperature.
Why does my engine stay on when it is
extremely cold outside?
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MKZ (CC9) Unique Driving Characteristics
Answer
Question
Your vehicle's engine and transmission are
designed to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the
transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high
sometimes when I accelerate?
The fan noise comes from a fan located
outside the high voltage battery. This fan
turns on when the battery requires cooling air. The fan speed, and associated noise
level, will change according to the amount of cooling required to maintain good
performance. Maintaining the battery
temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Running out of gas is not recommended.
However, you may be able to go about one mile, driving at 30 mph (48 km/h), if thebattery has a normal state of charge.
How far can I go in Electric Drive if I run out
of gas?
Change the engine oil every 10000 miles
(16000 km) under normal operating condi-
tions. See Scheduled Maintenance (page
412).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per gallon than gasoline. Your hybrid vehicle
is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
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MKZ (CC9) Unique Driving Characteristics
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal located
on or near the engine. This decal also lists
engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an on-board
diagnostics system (OBD-II) that monitors
the engine ’s emission control system. This
system protects the environment by
ensuring that your vehicle continues to
meet government emission standards. The
OBD-II system also assists your authorized
dealer in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator
to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel—the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling (page
161).
• driving through deep water—the
electrical system may be wet. You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without
these or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed
city/highway driving. No additional vehicle
service is required.
If the service engine soon indicator
remains on, have your vehicle serviced at
the first available opportunity. Although
some malfunctions detected by the OBD-II
may not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M) Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, you may need to have
the vehicle serviced. See On-Board
Diagnostics (OBD-II).
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MKZ (CC9) Fuel and Refueling
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, your vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If
the vehicle is not ready for I/M testing, you
may need to perform the following driving
cycle consisting of mixed city and highway
driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods. Allow the vehicle to sit for at least eight
hours without starting the engine. Then,
start the engine and complete the above
driving cycle. The engine must warm up
to its normal operating temperature. Once
started, do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, you
will have to repeat the above driving cycle.
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MKZ (CC9) Fuel and Refueling
AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully
and make sure the vehicle is in P
(Park). Turn the ignition off whenever you
leave your vehicle. Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously for
more than three seconds will limit engine
rpm, which may result in difficulty
maintaining speed in traffic and could lead
to serious injury. Push Button Shift Transmission
Your vehicle is equipped with an electronic
transmission. The shift buttons are located
on the instrument panel, next to the
MyLincoln Touch
™ system. The gears are
selected by pressing and releasing the
PRNDL
buttons. Every time a gear is selected, the selected
button will light up. You will also see the
gear selected appear in the instrument
cluster. Understanding the Positions of your
Electronic Transmission
Note:
Always come to a complete stop
before putting your vehicle into and out
of
P (Park).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on the instrument panel of the gear you want
to select.
3. The gear shift button you select will illuminate and the instrument cluster
will show the selected gear.
4. Release the brake pedal and your transmission will remain in the selected
gear.
Note: If the driver attempts to leave the
vehicle while it is in gear, the vehicle will
automatically shift into
P (Park). Seatbelt
and door monitors determine the driver's
intent and makes the shift for you. During
this time a
Transmission not in Park
message will appear in the display screen,
prompting the driver to make the shift. To
put the vehicle in gear with the door open
perform steps 1-4. See the
Automatic
Return to Park section in this chapter for
more information on this feature.
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MKZ (CC9) TransmissionP
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Note:
To put your vehicle in gear with the
door open, perform steps 1-4. See the
Automatic Return to Park section in this
chapter for more information on this
feature.
P (Park)
This position locks the transmission and
prevents the front wheels from turning.
Always come to a complete stop before
putting your vehicle into and out of
P
(Park). An audible chime will sound when
P
(Park) is manually selected.
When the ignition is turned off, the vehicle
will automatically shift into
P (Park). If the
ignition is turned off while the vehicle is
moving, it will first shift into N (Neutral) until
a slow enough speed is reached. The
vehicle will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate when
the vehicle is in Stay in Neutral mode or
neutral tow.
Your vehicle has a safety feature that will
automatically shift your vehicle into
P
(Park) when any of the following
circumstances are met:
• Turn the ignition off
• Open the driver's door with your seat
belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows down
enough to shift into P (Park) automatically. Note:
If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not
illuminate when you open the driver’ s door
or the indicator illuminates with the driver’ s
door closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse), the
vehicle will move backward. Always come
to a complete stop before shifting into and
out of
R (Reverse).
N (Neutral)
Press the N button to put the vehicle in N
(Neutral). In neutral, the vehicle can be
started and is free to roll. Hold the brake
pedal down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows the vehicle to
stay in
N (Neutral) when you exit the
vehicle. The vehicle must be stationary to
enter this mode.
To enter Stay in Neutral mode:
1. Press the
N (Neutral) button on the
shifter assembly.
2. The message Select N Again to Enter
Stay in Neutral mode
will appear in
the information display screen.
3. Press the
N (Neutral) button again to
enter Stay in Neutral mode.
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MKZ (CC9) Transmission
The message Stay in Neutral mode
engaged will appear in the instrument
cluster when the vehicle has entered Stay
in Neutral mode.
Note: During this mode the
N button will
flash continuously and the instrument
cluster will display
N as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put the
vehicle in another gear. See the
Putting
the Vehicle in Gear section for instructions
on how to do this.
Entering a Carwash
Note: Always put the vehicle in Stay in
Neutral mode when entering an automatic
car wash. Failure to do this could result in
vehicle damage that may not be covered
by warranty.
D (Drive)
The normal driving position for the best
fuel economy.
D (Drive) with Grade Assist The grade assist button is
located on the instrument panel
next the MyLincoln Touch
™
system. Press the grade assist button to
activate and deactivate grade assist. Grade assist:
•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As the vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade. The grade assist lamp will
appear in the instrument cluster
when grade assist is turned on.
L (Low)
• Provides maximum engine braking.
• The transmission may be put into
L
(Low) at any vehicle speed.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working. When doing this procedure, you will
be taking the vehicle out of park
which means the vehicle can roll freely.
To avoid unwanted vehicle movement,
always fully set the parking brake prior to
doing this procedure. Use wheel chocks
if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer. 172
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