2014 LINCOLN MKZ HYBRID brake

Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
•
Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings •
Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment
Contact your selling authorized Ford or
Lincoln dealership today so they can
customize a Ford Extended Service Plan
that fits your driving lifestyle and budget.
Interest Free Finance Options Available
Take advantage of our interest free
installment payment plan. Just a 10% down
payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don ’t forget
to ask about our interest free payment
program, allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
410
MKZ (CC9) Ford Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained technicians at
your dealership, should inspect discolored
fluids that also show signs of overheating
or foreign material contamination
immediately.
Make sure to change your vehicle
’s oils
and fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
414
MKZ (CC9) Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration
Use By date on the canister. Replace as needed.
415
MKZ (CC9) Scheduled Maintenance

Normal scheduled maintenance
1, 2
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check
(page 254). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
418
MKZ (CC9) Scheduled Maintenance

A
A/C
See: Climate Control......................................124
About This Manual........................................7 Protecting the Environment.............................7
ABS See: Brakes......................................................174
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...........................................................175
Accessories...............................................389 Exterior style...................................................389
Interior style....................................................389
Lifestyle............................................................389
Peace of mind................................................389
Accessories See: Replacement Parts
Recommendation.........................................12
ACC See: Using Adaptive Cruise Control..........192
Active Park Assist.....................................184
Automatic Steering into Parking
Space............................................................185
Deactivating the Park Assist Feature........186
Troubleshooting the System.......................
186
Using Active Park Assist...............................184
Adaptive Headlamps.................................80
Adjusting the Headlamps......................263 Horizontal Aim Adjustment.........................264
Vertical Aim Adjustment..............................263
Adjusting the Steering Wheel.................70 Power Tilt and Telescope Steering
Column...........................................................70
AFS See: Adaptive Headlamps.............................80
Airbag Disposal
...........................................47
Air Conditioning See: Climate Control......................................124
Alarm See: Anti-Theft Alarm......................................68 Anti-Theft Alarm
..........................................68
Arming the Alarm.............................................68
Disarming the Alarm.......................................68
Appendices................................................391
Audible Warnings and Indicators...........95 Headlamps On Warning Chime...................
95
Key in Ignition Warning Chime.....................95
Keyless Warning Alert.....................................95
Parking Brake On Warning Chime..............96
Audio Control
...............................................71
Seek, Next or Previous....................................71
Audio System............................................309 General Information......................................309
Audio unit - Vehicles With: Premium AM/FM/CD...............................................310
Autolamps.....................................................77
Automatic Climate Control
.....................124
Automatic High Beam Control................79 Activating the System.....................................80
Manually Overriding the System.................
80
Automatic Transmission
..........................170
Brake-Shift Interlock Override.....................172
If Your Vehicle Gets Stuck In Mud or Snow..............................................................173
Push Button Shift Transmission..................
170
Automatic Transmission Fluid Check.......................................................259
Autowipers...................................................74
Auxiliary Power Points.............................144 110 Volt AC Power Point................................144
12 Volt DC Power Point.................................144
Locations...........................................................144
B
Blind Spot Information System.............205 Blind Spot Information System (BLIS®) with
Cross Traffic Alert.....................................205
Bonnet Lock See: Opening and Closing the Hood.......252
Booster Seats
..............................................24
Types of Booster Seats..................................25
431
MKZ (CC9) Index

Brake Fluid Check...................................260
Brakes..........................................................174
General Information.......................................174
Breaking-In................................................223
Bulb Specification Chart........................265
C
Cabin Air Filter...........................................126
California Proposition 65............................11
Capacities and Specifications..............302
Technical Specifications..............................306
Car Wash See: Cleaning the Exterior..........................268
Center Console.........................................146
Changing a Bulb
......................................264
Lamp Assembly Condensation..................264
Replacing Bulbs.............................................265
Changing a Fuse......................................249 Fuses................................................................249
Changing the 12V Battery.....................260
Changing the Engine Air Filter.............267 ........................................................................\
....267
Changing the Wiper Blades..................262
Checking MyKey System Status.............55
Checking the Wiper Blades..................262
Child Restraint and Safety Belt Maintenance ..............................................
37
Child Safety...................................................14
General Information..........................................14
Child Safety Locks.....................................28 Left-Hand Side..................................................28
Right-Hand Side...............................................28
Child Seat Positioning
...............................26
Cleaning Leather Seats..........................272
Cleaning Products...................................268
Cleaning the Alloy Wheels....................272
Cleaning the Engine...............................269 Cleaning the Exterior..............................268
Cleaning Plastic Exterior Parts...................269
Exterior Chrome............................................269
Stripes or Graphics (if equipped)...............268
Underbody......................................................269
Cleaning the Instrument Panel and Instrument Cluster Lens........................271
Cleaning the Interior...............................270
Cleaning the Windows and Wiper Blades......................................................270
Clearing All MyKeys...................................54
Climate........................................................376 Climate Control Voice Commands............378
Climate Control
..........................................124
Collision, Damage or Fire Event..........229 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................229
Collision Warning System.......................210 PRINCIPLE OF OPERATION........................
210
Coolant Check See: Engine Coolant Check.......................
255
Crash Sensors and Airbag Indicator.....................................................46
Creating a MyKey
.......................................54
Programming/Changing Configurable
Settings..........................................................54
Cruise Control
.............................................72
Principle of Operation....................................191
Type 1..................................................................72
Type 2.................................................................72
Cruise control See: Using Cruise Control.............................191
Customer Assistance..............................232
D
Data Recording
..............................................9
Event Data Recording......................................10
Service Data Recording....................................9
Daytime Running Lamps...........................79
Direction Indicators
.....................................81
432
MKZ (CC9) Index

Drive Control..............................................212
LINCOLN DRIVE CONTROL........................212
Driver Alert
.................................................199
Using Driver Alert...........................................199
Driver and Passenger Airbags................40 Children and Airbags.......................................41
Proper Driver and Front Passenger Seating
Adjustment....................................................40
Driver Knee Airbag
....................................45
Driving Aids................................................199
Driving Hints..............................................223
Driving Through Water...........................223
DRL See: Daytime Running Lamps.......................
79
E
Economical Driving
..................................223
Electric Parking Brake..............................175 Applying the electric parking brake..........
175
Applying the electric parking brake when the vehicle is moving................................176
Battery With No Charge................................177
Releasing the electric parking brake.........176
Electric Vehicle Information
...................361
Power................................................................362
Emission Control System........................164 On-Board Diagnostics (OBD-II)...................
165
Readiness for Inspection/Maintenance (I/M) Testing..........................................................165
End User License Agreement
...............391
SYNC® End User License Agreement
(EULA)...........................................................391
Engine Block Heater................................150 Using the Engine Block Heater...................151 Engine Coolant Check...........................255
Adding Coolant..............................................256
Adding Engine Coolant................................257
Adding Inverter System Controller
Coolant........................................................257
Checking the Engine Coolant....................255
Checking the Inverter System Controller Coolant........................................................255
Engine Coolant and Inverter System Controller Coolant....................................255
Recycled Engine Coolant............................258
Severe Climates.............................................258
What You Should Know About Fail-Safe Cooling........................................................258
Engine Immobilizer See: Passive Anti-Theft System....................
67
Engine Oil Check
.....................................254
Adding Engine Oil.........................................254
Engine Oil Dipstick
..................................254
Engine Specifications.............................302
Entertainment............................................334 A/V Inputs........................................................353
AM/FM Radio..................................................336
Bluetooth Audio.............................................353
Browsing Device Content ............................334
CD......................................................................347
SD Card Slot and USB Port.........................348
Sirius® Satellite Radio (If Activated)..........342
Supported Media Players, Formats and Metadata Information...............................352
EPB See: Electric Parking Brake..........................175
Event Data Recording See: Data Recording..........................................9
Export Unique Options..............................13
433
MKZ (CC9) Index

HEV
See: Hybrid Electric Vehicle........................152
High Voltage Battery Cut-Off Switch........................................................169
High Voltage Battery................................167
General Information.......................................167
Hill Start Assist...........................................177 Using Hill Start Assist.....................................178
Hints on Controlling the Interior Climate......................................................125
Cooling the Interior Quickly.........................126
General Hints...................................................125
Heating the Interior Quickly........................126
Recommended Settings for Cooling ........126
Recommended Settings for Heating.........126
Side Window Defogging in Cold Weather........................................................126
Hints on Driving With Anti-Lock Brakes.......................................................175
Hood Lock See: Opening and Closing the Hood.......252
Hybrid Electric Vehicle............................152 ........................................................................\
.....152
I
In California (U.S. Only)
...........................233
Information Display Control.....................72 Cluster Display Control Features.................72
Information Displays..................................97 General Information.........................................97
Information................................................365 911 Assist..........................................................373
Alerts.................................................................372
Calendar...........................................................373
Sirius Travel Link............................................369
SYNC Services (If Equipped, United States
Only).............................................................366
Vehicle Health Report...................................375 Information Messages
.............................109
Active Park.......................................................109
Adaptive Cruise Control...............................
109
AdvanceTrac ™...................................................110
Airbag.................................................................110
Alarm..................................................................110
Automatic Engine Shutdown.........................
111
Battery and Charging System (12 volt)........111
Battery and Charging System (High Voltage)...........................................................111
Blind Spot Information and Cross Traffic Alert System.................................................112
Collision Warning System..............................112
Doors and Locks..............................................113
Driver Alert........................................................113
Fuel......................................................................113
Hill Start Assist..................................................114
Keys and Intelligent Access..........................114
Lane Keeping System.....................................115
Maintenance.....................................................116
MyKey.................................................................117
Park Aid..............................................................118
Park Brake.........................................................118
Power Steering.................................................119
Remote Start.....................................................119
Seats...................................................................119
Starting System ..............................................120
Tire Pressure Monitoring System
...............120
Traction Control...............................................121
Transmission.....................................................121
Installing Child Seats
..................................16
Child Seats..........................................................16
Using Lap and Shoulder Belts.......................16
Using Lower Anchors and Tethers for
CHildren (LATCH).........................................21
Using Tether Straps.........................................23
Instrument Cluster......................................89
Instrument Lighting Dimmer....................78
Interior Lamps
..............................................81
Front Interior Lamp..........................................82
Rear Interior Lamp...........................................82
435
MKZ (CC9) Index