2014 LINCOLN MKZ HYBRID automatic transmission fluid

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents

When this occurs the vehicle will still
operate. However:
•
The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your
vehicle to an authorized dealer as soon
as possible to minimize engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long as
necessary to bring the vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or
hot. Note:
Driving the vehicle without repairing
the engine problem increases the chance
of engine damage. Take your vehicle to
an authorized dealer as soon as possible. You have limited engine power when in
the fail-safe mode, so drive the vehicle
with caution. The vehicle will not be able
to maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 412). Your
transmission does not consume fluid.
However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
259
MKZ (CC9) Maintenance

Ford part number / Ford
specification
Ford part name or
equivalent
Capacity
Item
/WSS-M2C31-B2
1 Ford recommends using Motorcraft (Ford) DOT 4 LV High Performance Motor Vehicle
Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than \
the
recommended fluid may cause degraded brake performance and not meet the Ford
performance standards. Keep brake fluid clean and dry. Contamination with dirt, water,
petroleum products or other materials may result in brake system damage and possible
failure.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission\
damage.
Change the automatic transmission fluid and filter at the correct servic\
e interval. See
Scheduled Maintenance (page 412).
4 The design of your engine allows for the use of Motorcraft engine oils o\
r equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oi\
l of recommended
viscosity grade that meets API SN requirements and displays the API cert\
ification mark
for gasoline engines.
5 Do not use supplemental engine oil additives, cleaners or other engine t\
reatments. They
are unnecessary and could lead to engine damage not covered by Ford warr\
anty.
6 Do not use API S category oils labeled as SN, SM, SL or lower category u\
nless the label
also displays the API certification mark. These oils do not meet the req\
uirements of the
engine and emission system.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below: WARNING
The air conditioning refrigerant system contains refrigerant R-134a unde\
r high
pressure. Opening the air conditioning refrigerant system can cause personal inj\
ury.
Have the air conditioning refrigerant system serviced only by qualified \
personnel. 308
MKZ (CC9) Capacities and Specifications

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration
Use By date on the canister. Replace as needed.
415
MKZ (CC9) Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000 km)
or six months
Perform multi-point inspection.
Exceptions
There are some exceptions to your Normal
Scheduled Maintenance:
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot climate oil change intervals: Vehicles
operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using an American
Petroleum Institute (API) Certified for
Gasoline Engines (Certification mark) oil
of SM or SN quality, the normal oil change
interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
417
MKZ (CC9) Scheduled Maintenance

Other maintenance items
*
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of \
the last engine
oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers),\
then every three
years or 50000 miles (80000 kilometers).
419
MKZ (CC9) Scheduled Maintenance

A
A/C
See: Climate Control......................................124
About This Manual........................................7 Protecting the Environment.............................7
ABS See: Brakes......................................................174
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...........................................................175
Accessories...............................................389 Exterior style...................................................389
Interior style....................................................389
Lifestyle............................................................389
Peace of mind................................................389
Accessories See: Replacement Parts
Recommendation.........................................12
ACC See: Using Adaptive Cruise Control..........192
Active Park Assist.....................................184
Automatic Steering into Parking
Space............................................................185
Deactivating the Park Assist Feature........186
Troubleshooting the System.......................
186
Using Active Park Assist...............................184
Adaptive Headlamps.................................80
Adjusting the Headlamps......................263 Horizontal Aim Adjustment.........................264
Vertical Aim Adjustment..............................263
Adjusting the Steering Wheel.................70 Power Tilt and Telescope Steering
Column...........................................................70
AFS See: Adaptive Headlamps.............................80
Airbag Disposal
...........................................47
Air Conditioning See: Climate Control......................................124
Alarm See: Anti-Theft Alarm......................................68 Anti-Theft Alarm
..........................................68
Arming the Alarm.............................................68
Disarming the Alarm.......................................68
Appendices................................................391
Audible Warnings and Indicators...........95 Headlamps On Warning Chime...................
95
Key in Ignition Warning Chime.....................95
Keyless Warning Alert.....................................95
Parking Brake On Warning Chime..............96
Audio Control
...............................................71
Seek, Next or Previous....................................71
Audio System............................................309 General Information......................................309
Audio unit - Vehicles With: Premium AM/FM/CD...............................................310
Autolamps.....................................................77
Automatic Climate Control
.....................124
Automatic High Beam Control................79 Activating the System.....................................80
Manually Overriding the System.................
80
Automatic Transmission
..........................170
Brake-Shift Interlock Override.....................172
If Your Vehicle Gets Stuck In Mud or Snow..............................................................173
Push Button Shift Transmission..................
170
Automatic Transmission Fluid Check.......................................................259
Autowipers...................................................74
Auxiliary Power Points.............................144 110 Volt AC Power Point................................144
12 Volt DC Power Point.................................144
Locations...........................................................144
B
Blind Spot Information System.............205 Blind Spot Information System (BLIS®) with
Cross Traffic Alert.....................................205
Bonnet Lock See: Opening and Closing the Hood.......252
Booster Seats
..............................................24
Types of Booster Seats..................................25
431
MKZ (CC9) Index