2014 FORD FUSION HYBRID Owners Manual

Press Alerts , and then choose from any
of the following services:
• View the complete message.
• Delete the message.
• Delete All messages.
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar . You can view the current
calendar by day, week or month.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 224).
Important information regarding the fuel
pump shut-off is in this chapter.
414MyFord Touch™ (If Equipped)

Setting 911 Assist On E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch Apps > 911 Assist , then select On .E142607
You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
> Phone > 911 Assist , or
• Pressing the Settings icon > Help > 911
Assist .
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
415MyFord Touch™ (If Equipped)

911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report E142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report .E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
416MyFord Touch™ (If Equipped)

Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
E148839
Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you switch off the system.A
Passenger settings: Touch DUAL to switch passenger side temperature
controls off and on and off. Touch the + and - to adjust the temperature. Touch
the heated seat icon to control the heated seat (if equipped). Touch the cooled
seat icon to control the cooled seat (if equipped).B
Fan speed: Touch + or - to increase or decrease the volume of air circulated
in your vehicle.C
Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
MAX A/C or MAX defrost is selected and may be engaged manually in any
airflow mode except defrost. It may also turn off in all airflow modes except
MAX A/C and MAX defrost to reduce fog potential.D
417MyFord Touch™ (If Equipped)

MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.E
A/C: Touch to turn air conditioning on or off. To improve air conditioning when
starting your vehicle, drive with the windows slightly open for two to three
minutes. Use A/C with recirculated air to improve cooling performance and
efficiency.F
AUTO: Touch to turn on fully automatic operation. Select the desired
temperature using the temperature control. The system automatically adjusts
fan speed, air distribution, A/C operation, and outside or recirculated air, to heat
or cool the vehicle to maintain the selected temperature.G
Rear defroster: Touch to turn the rear window defroster and heated mirrors
(if equipped).H
Manual airflow distribution controls:Floor/Defrost: Distributes air through
the windshield defroster vents, demister vents, floor vents and rear seat floor
vents, and provides outside air to reduce window fogging. Panel: Distributes
air through the instrument panel vents. Panel/Floor: Distributes air through
the instrument panel vents, demister vents, floor vents and rear seat floor vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor
vents. Defrost: Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost distributes
outside air through the windshield defroster vents and demister vents to reduce
window fogging.I
Driver settings: Depending on your vehicle and option package, you may have
the following features: Touch the + and - to adjust the temperature. Touch the
heated seat icon to control the heated seat (if equipped). Touch the cooled
seat icon to control the cooled seat (if equipped). Touch MyTemp to select
your previously pre-set temperature setpoint. Touch and hold MyTemp store
a new pre-set for temperature setpoint. Touch the heated steering wheel icon
(if equipped) to warm the steering wheel.J
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: Climate control commands
"Climate automatic"
"Climate my temperature"
"Climate off"
"Climate on"
418MyFord Touch™ (If Equipped)

Climate control commands
"Climate temperature <15.5-29.5>
degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands: "CLIMATE"
"A/C off"
"A/C on"
"Automatic"
"Defrost off"
"Defrost on"
"Dual off"
"Floor on"
"Fan decrease"
"Fan increase"
"MAX A/C off"
"MAX A/C on"
"My temp"
"Off"
"On"
"Panel floor on"
"Panel on"
"Rear defrost off"
"Rear defrost on" "CLIMATE"
"Recirc off"
"Recirc on"
"Temperature" *
"Temperature <15.5-29.5> degrees"
"Temperature <60-85> degrees"
"Temperature decrease"
"Temperature high"
"Temperature increase"
"Temperature low"
"Windshield floor on"
"Help" *
If you say "Temperature", you can then
say any of the commands in the following
chart. "TEMPERATURE"
"<15.5-29.5> degrees"
"<60-85> degrees"
"High"
"Low"
"Help"
NAVIGATION (IF EQUIPPED)
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
419MyFord Touch™ (If Equipped)

Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See Setting a
destination later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right hand corner of the
touchscreen, or, press Dest , then Map . See
Map mode later in this chapter.
Setting a Destination Press the green corner of your touchscreen,
then the Dest button when it appears.
Choose any of the following: Destination
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
Map
Edit Route Cancel Route 1. Enter the necessary information into
the highlighted text fields (in any
order). For address destination entry,
the Go! button appears once you enter
all the necessary information. Pressing
the Go! button makes the address
location appear on the map. If you
choose Previous Destination , the last
20 destinations you have selected
appear.
2. Select Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system
route to this point on the way to your
current destination) or save it as a
favorite. The system considers any
Avoid Areas selections in its route
calculation.
3. Choose from up to three different types
of routes, and then select Start Route .
• Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route.
You can cancel the route or have the
system demo the route for you. Select
Route Prefs to set route preferences like
avoiding freeways, tollroads, ferries and
car trains as well as to use or not use
high-occupancy vehicle lanes.
(High-occupancy vehicle lanes are also
known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
420MyFord Touch™ (If Equipped)

During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
Point of Interest (POI) Categories Main categories
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts Main categories
Recreation & Sports
Government
Domestic Services Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
421MyFord Touch™ (If Equipped)