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Engine On due to
The engine is on to warm-up. The vehicle
returns to electric mode when the engine
is warm. This reason may reappear during
a drive or after shutting the vehicle down
for a short period. This is normal operation.Engine Cold (Hybrid only)
The engine is on because of the heater
setting. Reduce or turn off the heater
setting to return to electric mode.Heater Setting
The engine is on because the vehicle speed
exceeds the level for electric mode opera-
tion. Reduce the speed to return to electric
mode.High Speed
The engine is on when you apply pressure
to the accelerator pedal or when you turn
the speed control on. Reduce pressure on
the accelerator pedal or turn off the speed
control to return to full electric mode.Acceleration
The engine is on because the vehicle is in
neutral gear. Shift out of neutral gear to
return to electric mode.Neutral Gear
The engine is on because the vehicle is in
low gear. Shift out of low gear to return to
electric mode.Low Gear
The engine is on to charge the high-voltage
battery. The vehicle returns to electric mode
once the battery is charged.Battery Charging
The engine is on to provide increased
powertrain braking when you turn on the
grade assist feature. Turn off the grade
assist feature to return to electric mode.Grade Assist
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Engine On due to
The engine is on to maintain engine oil
quality. The vehicle returns to electric mode
when engine oil maintenance is complete.
See Engine Oil Check (page 244).Oil Maintenance (Energi Only)
The engine is on due to high or low high-
voltage battery temperature. This is a
normal operating condition. The vehicle
returns to electric mode automatically
when possible.Batt Temperature (Energi Only)
The engine is on to optimize vehicle opera-
tion. The vehicle returns to electric mode
when possible.Normal Operation
Status
This indicates which mode is active within
the vehicle system.
Hybrid Drive
The electric motor and gasoline engine are
powering vehicle.
Charging HV Battery
The hybrid system is storing power in the
high-voltage battery.
Idle
The vehicle is either at rest, or sharing very
little power between the electric system
parts. Idle with Charging
The high-voltage battery is receiving power
in order to recharge.
Electric Drive
The vehicle is driving in electric mode (the
power is coming from the electric motor).
The gasoline engine is off in this mode.
Charge Complete (Energi only)
The high-voltage battery charging from
the wall is complete.
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INFORMATION
A
B
C
D
E E161889
SYNC ServicesA
SIRIUS Travel LinkB
AlertsC
CalendarD
SYNC ApplicationsE
Under the Information menu, you can
access features such as:
• SYNC Services
• SIRIUS Travel Link
• Alerts
• Calendar
• SYNC Applications E142608
If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab. SYNC Services (If Equipped,
United States Only) Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Phone (page 391).
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Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com. Connecting to SYNC Services Using
Voice Commands E142599
1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow
the voice prompts to request the
desired service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Connecting to SYNC Services Using
the Touchscreen E142608
If your vehicle is equipped with
Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice
prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
3. Say, "Services" to return to the Services
main menu or for help, say, "Help".
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Receiving Turn-by-Turn Directions
1. When connected to SYNC Services,
say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
Destination. After the route download
is finished, the phone call automatically
ends. If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA . You can also turn voice
guidance on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 419).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC
Services main menu.
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SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com.Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.Portable
SYNC Services Voice Commands E142599
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off"
"Navigation voice on"
"Next turn"
"Route status"
"Route summary"
"Services"
"Update route"
"Help" SIRIUS Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: In order to use SIRIUS Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
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Note: Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SIRIUS Travel Link.
Note: Neither SIRIUS nor Ford is responsible
for any errors or inaccuracies in the SIRIUS
Travel Link services or its use in vehicles.
When you subscribe to SIRIUS Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games. E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle’s current location or near any of
your favorite places, if programmed.
Fuel Prices
Touch this button to view fuel prices at
stations close to your vehicle’s location or
on an active navigation route.
Movie Listings
Touch this button to view nearby movie
theaters and their show times, if available.
Weather
Touch this button to view the nearby
weather, current weather, or the five day
forecast for the chosen area. Select Map
to see the weather map, which can show
storms, radar information, charts and
winds. Select Area to select from a listing
of weather locations. Sports Info
Touch this button to view scores and
schedules from a variety of sports. You can
also save up to 10 favorite teams for easier
access. The score automatically refreshes
when a game is in progress.
Ski Conditions
Touch this button to view ski conditions
for a specific area.
SIRIUS Travel Link Voice Commands E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "SIRIUS TRAVEL LINK"
"5-day weather forecast"
"Fuel prices"
"Movie listings"
"Sports headlines" *
"Sports schedules" *
"Sports scores" *
"Traffic"
"Weather"
"Weather map"
"Help" *
If you say "Sports headlines", "Sports
schedules" or "Sports scores", you can
then say any of the commands in the
following chart.
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Sports-related commands
"Baseball"
"College basketball"
"College football"
"Golf"
"MLS"
"My teams"
"NBA"
"NFL"
"NHL"
"WNBA"
"Help"Additional sports-related voice
commands
"Baseball headlines"
"Baseball schedule"
"Baseball scores"
"College basketball headlines"
"College basketball schedule"
"College basketball scores"
"College football headlines"
"College football schedule"
"College football scores"
"Golf headlines"
"Golf leaderboard"
"Golf schedule"
"MLS headlines" Additional sports-related voice
commands
"MLS schedule"
"MLS scores"
"Motor sports headlines"
"Motor sports order"
"Motor sports schedule"
"My team headlines"
"My teams schedule"
"My teams scores"
"NBA headlines"
"NBA schedule"
"NBA scores"
"NFL headlines"
"NFL schedule"
"NFL scores"
"NHL headlines"
"NHL schedule"
"NHL scores"
"WNBA headlines"
"WNBA schedule"
"WNBA scores"
"Help"
Alerts E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
413MyFord Touch™ (If Equipped)